Tulliver's Pet Food Emporium Santa Fe, New Mexico

77 reviews

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Reviews: Tulliver's Pet Food Emporium (Santa Fe)

All reviews (77)

Yelp (19)

Google (58)

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Mariah Shakur

2 years ago

Wonderful little pet store especially when you want to feed your furry family members good food. The owner is full of wonderful tips and advice for your free loved ones. This is a purrfect place to go if you want good healthy food for your animals

Susan Wilhite

2 years ago

Best variety of quality pet food in town. Very helpful and amiable staff. Only downer is that they are closed Sundays.

Gaia Richards

2 years ago

The staff work hard to make sure you get what you need and your dog gets attention.

David Matsuoka

2 years ago

Great selection. Very friendly and knowledgeable staff.

Mark

2 years ago

Ellen, and the whole staff I can trust, they genuinely care.

alex e.

2 years ago

Tullivers is the bomb! The staff is friendly & knowledgeable. Their recommendations have always been on point, even more so than our Vet’s! ????‍♀️. The regular customer rewards program is super awesome. I recommend Tullivers for all of the above, along with quality pet food and supplies.

Judy Kiphart

2 years ago

Tullivers is the best and has the best owner and staff!!!

Logan Guerra

3 years ago

This place is extraordinary. A great variety of pet products in a small convenient location. The staff is extraordinarily helpful and the atmosphere is very pet friendly and welcoming.

Jason Workheiser

3 years ago

The staff are always super friendly and helpful! They assisted me in switching my dog to a healthy diet, and finding a harness that fit perfectly and really helped make walks enjoyable.

kristin eastlund

3 years ago

ellen and the Staff are so knowledgeable about pet food. I was worried about the grain free scare and heart problems in large breed. So many options and they have them all and they know it all... Very impressive.

Reese DORR

3 years ago

Best pet store ever. Friendly service

Diane johnston

3 years ago

The owner of this store Ellen, verbally assaulted me at Target when I was shopping with my dog. She felt perfectly fine about telling me that I was harming my dog because my dog is overweight. I was overcome, having been minding my own business, and having her assault me in this way. I love my dog more than I can say and I am a responsible person. She treated me like I was intentionally harming my dog although I have taken many steps, including contacting a canine nutritionist, to help my dog lose weight. I have NEVER had anyone, let alone, a complete stranger do this to me. She had also done this in the store on a prior occasion and I simply stayed out of her store But this was a chance meeting - I believe she is a zealot and a sadist. As it happens, my veterinarian has been thinking that my dog may have an issue with cortisol which could be corrected. Instead, this woman made me feel like I am hurting my own dog - not at all true and totally out of line. Ellen needs to remember that she owns a pet food business and is NOT a veterinarian. I will never certainly visit this store again. Imagine, if you were shopping at Target and the woman from the pet food store berated you and made you feel like you were the worst person on the face of the earth. Treating someone in this manner is inexcusable Ellen needs to know her place. I hope she is smart enough not to write a response. I was in tears last night because of this sadist. Be careful, people. She is NOT A VET

Georgia Jones-Davis

3 years ago

I have found the staff at Tullivers helpful in this serious and difficult business of feeding our dog the healthiest possible food. My vet suggested more commercial food but I have faith that I am able to cobble together the right nutrients from canned and kibble available at this fine independent pet food store. Supporting independent and local business is vital as well to the happiness and health of our economy here in Santa Fe.

Heather France

3 years ago

Healthy and quality products, friendly and knowledgeable staff!

Anthony Paceoni

3 years ago

Ellen , Hannah, Naomi and all the team are very knowledgeable and friendly. They're are the best!!

Thursby Quenby

3 years ago

I've been shopping here for several years and have only had excellent experiences. The staff are friendly and helpful and justify purchasing from Tullivers rather than online.

Shawzy D

3 years ago

Call ahead to pay for food, staff brings food out to your vehicle due to covid protocol, very friendly dog loving staff. Coco got a lot of love and her Victor grain free lamb and sweet potato food..thanks ladies.

SantaFe Kitten

3 years ago

Love this Store! SHELBY is the cutest poochie ever!!!

Amanda Saiz

3 years ago

Very knowledgeable, helpful and friendly. ????

Michele Jackson

3 years ago

Always pleasant and very knowledgeable. Good selection of premium foods and treats!

awake now

3 years ago

It’s a shame that just one employee can utterly ruin a business’s reputation. 2 horrible (rude, demeaning, unprofessional) instances with this employee, and I will never return. That’s my limit. I intend on telling all of my friends who shop there about this, and I’m quite sure that they will never return either. This particular employee believes that she owns the business, and treats customers so horribly, that it’s unbelievable. I will never EVER return to this store, and I have spent hundreds and hundreds, likely over a thousand dollars there. Get rid of this employee, and your business will thrive. First initial, “H”. Unprofessional to the extreme, hidden behind a soft tone of voice. She also acts like and speaks as if she’s the owner. Never again. My response to the owner below: I did nothing of the sort. I was on my cell speaking with my friend about something awful that had happened to her. This is the second time that your employee has created conflict, which she seems to enjoy doing, always trying to assert her “authority”. The first time, she refused to accept a return on a defective, non-food item, and became extremely nasty towards me. Since then, she has been icy and unprofessional towards me. After you lose many more customers due to her, perhaps you’ll realize the truth. Not to worry, I have zero intentions of ever returning to your chaotic and unprofessional business. After the first incident, I didn’t want to return. I should have listened to my gut the first time. Treating a loyal customer in this manner both times is utterly appalling. Instead of asking a very loyal customer what actually occurred, you immediately take the side of your employee? That’s just ridiculous. You were not present on either occasion, BTW, and yet you respond this way? That says it all. Blaming the reaction (I used no foul language) to your employee’s unprofessional conduct as the cause, is also absurd. Best of luck going forward, and keep allowing your employee to treat your customers badly. Please view all of their negative reviews on Yelp. Others have had similar negative experiences.

Barbara Miller

3 years ago

Our cat was recently diagnosed with renal disease and we initially got a prescription diet cat food from the vet. We were distressed at the high cost, and lack of flavor variety, and started looking around for other healthy alternatives. We went to both chain pet stores, then one in Eldorado and another in Santa Fe. All were pleasant but none really gave us any information or guidance specific to feline renal disease nutrition needs. This is not an uncommon cat health issue and I was surprised that staff had limited knowledge. Then, last on our list, we finally made it to Tullivers. We live 50 miles from Santa Fe and these Covid days severely limit our trips to town. What a find! Hannah knew everything about specific protein and potassium levels and really guided us through the endless maze of available cat foods. She is a treasure! This is where we will be purchasing our cat's food, and we now know what to look for. Heading towards downtown and the Plaza, Tullivers is on the same side of the street as Whole Foods, in a small mall. You can park in the small lot on Cerrillos or go to the corner (Luisa St?) and turn right to park. The store has recently gone to curbside only, but you can call and get information to place an order. If your pet doesn't like the food you brought home, you can bring it back for a credit. Also, Tulliver's offers other frequent buyer rewards.

Elijah Trujillo

3 years ago

Friendly service. The employees genuinely want to help with your pets needs and make great recommendations.

Francene kim

3 years ago

I always feel I'm getting the right products for my cats.

Gina Handy

3 years ago

Great selection of dog and cat food plus they are so friendly and nice and very helpful !!!

Jeanne Milholland

3 years ago

The staff is so helpful and knowledgeable. The product selection is super. I trust the owner, Ellen, to make sure that only safe and quality products are in the store.

Larry Wright

3 years ago

They have everything for dogs and cats here! Including the customer service advice to help pick the right products for your pet.

Lydia Gonzales

3 years ago

Amazing customer service! So friendly and knowledgeable.

Marilyn Scargall

3 years ago

Staff members are so very helpful and they always know your namea what you typically purchase. Great products.

Charmaine Charmaine

4 years ago

They carry some brands of cat food that I can't find elsewhere.

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Tulliver's Pet Food Emporium, New Mexico, Santa Fe

807 Cerrillos Rd

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