Eloisa's Pups Grooming Salon Albuquerque, New Mexico

54 reviews

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Reviews: Eloisa's Pups Grooming Salon (Albuquerque)

All reviews (54)

Yelp (7)

Google (47)

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Angee

2 years ago

Fresh and consistent, you Can't beat the price

Paul Lopez

2 years ago

They do the best work! my dog smells good for months❣️ they wash him right no shedding hair no left over dirt... They are so friendly! Thank You Eloisa's pet Grooming... From Hulk #American Bully, Hulk Love's You Guys Thank You....#TopRated#5

Rose Sedillo

2 years ago

This is possibly the best groomers I have ever taken my dog to. I inherited a small poodle from my father this year. He is old and difficult to deal with. They were very patient with him, really comforting him during the process. He looks amazing. They made him look the best he has in months. Totally worth the money. Also I called kinda last minute and left my number w them, I didn't really expect them to find time to see him. But they called the next day and got us in faster than I could anywhere else.

Tonio Cordova

2 years ago

Yesterday i took both of my dogs in for haircuts and both of them are not the same as when I took them in. my dog Pepe is always hyper and energetic but since since his hair cut he's been down and out. the top of his head and side of his face are swollen and I cannot touch without him crying. everytime I try to touch his head he yelps. He can't hardly walk without crying either. He looks like he is constantly dancing. I clear to me that he is in pain. I don't know what happened. I know my dogs are not the most behaved but I did warn the staff. I would have rather been notified and either gone for my dog instead of having him hurt. It just bothers me that I paid $130 and my poor baby is miserable. Not to mention, BOTH HAIRCUTS are the SHORTEST haircuts they have ever had. I don't even cut their hair this shirt in the summer time. You can see their skin this is not a WINTER TEDDY BEAR HAIRCUT! Oh and btw, my girl dog came home with a bandana on???

Monkeyfuzzz zzz

2 years ago

My pet has been going here for a few months with never any issues. Teddy always gets treated like a V I P

melissa legorreta

2 years ago

Rufus and dulche were not crying or upset I k ow they were treated with lots of love and care everywhere else I have taken them they have left scared and for days after … this is there new place for grooming very professional and clean environment was able to communicate well with everyone there …. I never leave reviews unless there negative yo be honest but since this experience I am so VERY pleased they were my brothers dogs who passed away and it’s been hard finding them a place they also feel safe not to mention they look fantastic after there appointment

Stephanie G

2 years ago

This was my first time taking my dog Sadie to this particular groomers and I thought I would give them a try considering they had a couple of bad reviews. Her appointment was at 11 pm. The guy told me that it would only take about 2 1/2 hours and they would call me. I decided to run some errands and by the time I got home home it was already ten till 3 pm. I realized that they closed at 3, so I called and it went straight to voicemail and the voicemail was full so I couldn’t leave one. I flew over there thinking that they must have wrote down the wrong contact info. I walked in and the same guy says, who are you picking up? I said, Sadie. Nobody called to say if she was ready so I came down to pick her up. It had been 4 hours already. He then told me, oh well she is next. I couldn’t believe what he was saying. They still needed to cut her hair and it was going to take another hour. They didn’t even have the decency to call me to to let me know it was going to take longer. He told me, if you needed her sooner you should have said something when you dropped her off. I was livid! I will never take her there again and I will tell everyone I know not to go here.

Pamela Daffern

3 years ago

So patient with my wiggling dog!

Amy King

3 years ago

TMy dogs look great, groomers are kind, affordable prices

Manuela Griego

3 years ago

All the Employees are friendly. All have done a great job on my pets.

Coral Ledezma

3 years ago

I had an appt schedule for the 21st of this month. The gentleman told me Wednesday the 21st. I show up and am told by a woman that it is Tuesday the 27th at 8am. I show up today, at 8am, only to be told I am late that the appt was at 7am!! I was turned away twice due to their mistake for an appt I have been waiting over a month for! I do NOT recommend, they were rude, unprofessional, didn't apologize or make an effort! I have been taking both my puppies since they were litte. They don't value loyalty nor a good customer

Coralia Ledezma

3 years ago

*Update 4/28/28 From the business' response below, you can clearly see they are accepting no responsibility in the part they played. I was given 2 different dates and a different time. Do I understand I showed up "late" and the importance of being on time, of course however, according to them I was late. I have no control over the person providing me the information and based on the dates and times I was give i was on time every time! It's clear they have issues with distinguishing between days of the weeks numbers, and how to tell time. They have my phone number and I also left a review on their Facebook page, they have not reached out, nor attempted to rectify the matter or apologize for their mistake; instead they shifted the blame to the customer. Not only are they unprofessional, unorganized, and rude but they are patronizing and condescending. If you don't believe me see the review from Wendy, she was clearly upset and their response to her was "Thank you for giving us one stars!". Given the response they obviously do not care for the customers, which makes you wonder how they care for our furbabies whom cannot speak, and clearly they lack grammar skills as well. Its no wonder they messed up my times and dates. I will not recommend Eloisa’s Pups Grooming Salon ever again to anyone! I had an appt schedule for the 21st of this month. The gentleman told me; WEDNESDAY the 21st. I show up on Wednesday the 21st, and I am told, by a woman, that I have the wrong day. She then proceeded to tell me that my appointment is actually TUESDAY, the 27th at 8am. So I show up today, Tuesday the 27th at 8am, only to be told that I am late!! I am told that the appt was at 7am and I was turned away for a second time! This was due to their mistake, i have been waiting for this appointment for over a month! I do NOT recommend then, they were rude, unprofessional, didn't apologize nor make an effort to rectify the situation. This was something that was clearly not my fault! I have been taking both my Shih Tzu's there since they were puppies, with no problems, no issues with running late or getting the days wrong. They don't value loyalty nor a good customer.

Eric Bustillos

3 years ago

5 stars for a great staff and always the best dog cuts I've found in the city. They are always quick to respond to my appointment requests. Highly recommend to anyone I know.

Justin Shirey

3 years ago

Had an appointment at 8 (which was already rescheduled twice) and they tell me when i arrive that my appointment was earlier and would not see my puppies. Poor service, poor customer relations. Bad, do not go here.

Monica Garcia

3 years ago

I've been bringing my dog for many years .they do great job with dogs ,friendly and you feel welcome to leave your pet .Eduardo has been my groomer for many years and he does a great job with my dog.

wendy Rubidoux

3 years ago

Usually haven't had any issue's but this time Eduardo groomed our dogs. Our femal dog looked horrible. They have their cards on file as to what type of grooming. But Eduardo was everywhere with his answers.Our dogs were there for 6 hrs. Dropped off at 10am and were barely getting groomed at 4. No water no potty breaks. Then he proceeds to tell me that he had a flat tire and went to get new tires.and then he didn't know how to groom them but then he asked one of the girls what to do and they told him. He made no sense at all. My dog has not been herself since she came home. Never ever again will I have this Eduardo the independent contractor touch my kids.

JAGBEAST505

3 years ago

Its a good place with a good price to bring your dog

Christiina.Honey

4 years ago

Great people always great with my dog!

Stephanie G

4 years ago

Super gentle with dogs! My dog has social anxiety and doesn’t like new people but they were able to calm her down and get the job done. Def recommend!

Sarah Cruz

4 years ago

I take my pup to get his nails done they do an excellent job thank you

RAMÓN GARCIA

4 years ago

The staff is friendly. Their prices are fair. Staff really seems to take interest in what they are doing. I have had a great experience and best of all is that my Firu ends up looking good

Paul Jaramillo

4 years ago

Really happy with the results I get with my mini schnauzers really affordable that's what keeps me coming back

Lori Fox

4 years ago

We are RV traveler's in Albuquerque for 5 days. We were fortunate to be able to bring our dog babies to Eloisa and we are thrilled with the results. My 13 year old Maltese came out looking better than he looked ever before. He always has been challenging to groom yet Eloisa had no problems grooming him. My Chihuahua looks and smells great as well. Thank you so much for your services.

Lexie Martinez

4 years ago

Very professional and very friendly all wearing masks.Took my puppy he looks awesome and smells great I would 100% recommend Eloisas pups.

Justin Maples

4 years ago

My pets always look their best when they leave here. Great pricing and wonderful care. We love these guys.

Jaquelin Fraire

4 years ago

Excellent service! My dog smelt so good and look good! I got the whole service, the lady on the phone was so nice. They even had excellent prices. Thank you so much!

Jaclyn Apodaca

4 years ago

AMAZING place to take your pups! The staff is friendly and skilled. They are so sweet to your babies that it will feel like you are dropping your pups off with family.

Dolores McGuinness

4 years ago

Took my Shih tzu for first time! Best service from begining to the end! Thank you we will go back, Dolores and Dolly...

Deborah Lawrence

4 years ago

They are kind compassionate and caring.

Cindy Mendoza

4 years ago

If your looking for a place that does a choppy cut. Poor customer service. Isn't patient with your pets and want to pay a pretty penny. this is the place! NEVER WILL I BRING MY PET here. Paid 45 for a cut. Came back to see a $20 cut on my dog. 1st time coming here BEWARE.

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Eloisa's Pups Grooming Salon, New Mexico, Albuquerque

3250 Coors Blvd NW

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