73 reviews
All reviews (73)
Yelp (10)
Google (63)
Newest First
Newest First
Oldest First
Highest Rated
Lowest Rated
P. Carlos Keen
2 years ago
Great staff. Very friendly. Gone there several times. I take my dog to get a bath. Affordable.
Ben Severn
2 years ago
Recently my fiancée and I got a kitten and West Pets was able to supply us with everything we needed to make sure little Chester is happy and comfortable. I love supporting small local businesses as well. I haven’t tried the do it yourself dog wash yet but I asked about it and you can take your doggy in and use a washing station with your own shampoo.
Vanita Young
2 years ago
Great customer service and friendly staff. I wash my dog here atleast 2 times a month
Tan - Tan
3 years ago
Excited to have a pet store so close to home. Their prices are reasonable..love it here
Julia Davies
3 years ago
Great, affordable pet store! I love that they have a great selection of products for guinea pigs and rabbits. Staff are super friendly and helpful.
McCoy Sebrell
3 years ago
Literally l 10/10 I will come from another state to shop here I absolutely love this store and the lady who runs it it is the most wonderful and caring vibe and just a charming little shop in the middle of West Philly if you need anything from pet food to pet toys or just to drop in and get some knowledge it's here for you
Chris Kelly
3 years ago
They are very knowledgeable kindand helpful.
Jordon Muller
3 years ago
Best people and great products
Kimberly Bonner
3 years ago
Had to go twice, first time, picked a harness for our new puppy, and it was 2 small. Nice staff, close to our home, easy parking, cute store!!!
Pamela Wells
3 years ago
Very friendly, highly knowledgeable, kind and patient. Excellent qualities especially in a very active neighborhood. Keep up the good work!
Vinay Paratala
3 years ago
Love this place for my dog. Katie is a great owner who keeps track of all her clients' needs and makes sure that they have stuff stocked when we need it They have a really nice self service dog bath at a very affordable price which is also a nice little perk
Raven Griffin
3 years ago
I love this little shop! They know me by name and they are always extremely sweet
Nasudeen Somerville
3 years ago
Friendly and informative and quick.
Bela Aznar
4 years ago
I love west pets! The owner really cares about her customers and she always gives out puppy a treat. Affordable, great service, and all that you really need.
Angela Woods
4 years ago
It beats going to the other guys in the business, it's close to home. My grand-turtle-child thanks me ????????????????????????
Udeme Usoroh
4 years ago
The lady in there was soo Knowlegeable nice and helpful. We are going back for sure
Bernard Rhodes
4 years ago
Great had everything your pet need
Carlton Powell
4 years ago
What a fantastic local pet store. The staff is friendly, knowledgeable, and really care about the community and, more importantly, animals. We have been shopping here for over a year, and they never disappoint. Our cat's favorite toy that we bought at West Pets got broken several months ago. We went back for another, and they were out. Once we told them about it, they immediately got the toy back in stock. Please, give them your business. You will not regret it.
Emma Daniels
4 years ago
Not a big supply of pet care items
jeremy pae
4 years ago
West pets is such an amazing part of the neighborhood! We can’t walk past without Bambi and Pumpkin wanting to stop in because they know Katie has treats for them! The dog wash is a god send!!
Julia Hayden
4 years ago
I love this little pet shop! They always have what I am looking for and the owner is very knowledgeable about all kinda of different pets!
Katie A
4 years ago
They are so helpful! We just got a kitten and didn't know where to start. They were able to provide us with everything we needed and even gave Scout some treats to try before buying.
Natalie Fraize
4 years ago
Brought my big dog here for a bath and can’t rate them high enough! Clean, friendly staff, affordable for a wash. Will definitely be back with his brother and anytime we need baths in the future!
Nichole Budd
4 years ago
Very friendly staff, hidden gem in the heart of west philly, was unaware that this store even existed. It's a small store might not find what you're looking for buy can definitely get all your pets essentials!
Rosalind Mitchell
4 years ago
I go here for my pet stuff...nice shop
Stephanie M. Corbett
4 years ago
I have ordered several of the adjustable collar tags and love them! The tag sits flat on the collar do no jingling noise and nothing to get caught on. My order shipped the next day and communication was excellent!
Pamela Pinder
5 years ago
Store had just what I needed to make my 13 year old "kitten" content again.
Tara B Partyka
5 years ago
As a cat lady, I love this store. Not just the products, but the customer service is always so great, no matter who is working. I needed pet avoidance spray and they ordered it. They also have those maze food bowls that slow down feeding- but for cats. My cat is also overweight and I needed a high meat content dry food, which of course they had right there.
PeekaBoo Berry
5 years ago
Small neighborhood pet store. Very friendly and knowledgeable staff. Great selection. Reasonable prices. Will definitely return.
The Lion and The Devils
5 years ago
Wonderful little shop. I have a dog suffering from cancer and they had exactly what I needed to help ease her pain a little. Katy was very knowledgeable and very informative. She knew exactly what we needed and took care of me and my dog. Definitely intend to return.
show more reviews
Business Hours
Monday
10 AM - 7 PM
Tuesday
10 AM - 7 PM
Wednesday
10 AM - 7 PM
Thursday
10 AM - 7 PM
Friday
10 AM - 7 PM
Saturday
10 AM - 7 PM
Sunday
12 PM - 6 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Is this your business?