BONeJOUR Philadelphia, New Jersey

Bad Service, bad staff, overpriced. Threats from insane owner

The worker was extremely helpful, polite and friendly in trying to help me find the product I was looking for. I would happily shop again.

Small shop with great staff that know a great deal about dogs. The person that helped me knew the shop and products very well. They have a nice range of products as well, despite the size of the shop

I honestly don’t even know where to begin. I moved here with my cat not too long ago and this has easily become one of my favourite places to go. Everything they have recommended has helped my cat adjust. Whether he’s having behavior problems or just feeling down, they’ve really guided me well on how to handle these issues. The staff is EXTREMELY attentive. I have seen them put calls on hold if I am in a time sensitive position. They always ask for my feedback on products I’ve used to make sure things are going well, and they remember me every time which is hard to get at a bigger store. They are a little more expensive, but you’re paying a little extra for so much more care. I would also like to mention, I am a person of color! I saw a different review here that mentioned possible discrimination, and I am extremely apologetic to the person who felt that way, but I have felt very safe and heard in their store. I would recommend this place to anyone who is in need of that extra care and great products! Wish I could give it more stars! So friendly, so loving, and just a very warm feeling as soon as you walk through the door!

Kimmi is the best in town. Knows how to treat doggos that are a little hesitant, gives great advice and has the best products on the market... Food, treats, cold-weather gear, CBD, leashes AND she will special order for you if you don't find what you need in the store. Shop small business!! You won't regret spending your money here instead of Petco or whatever corporate giant.

Needed some things for our Screamy Old Lady. BONeJOUR was right around the corner, super friendly, and had just what we needed. From realizing we had the need, to walking to the store, to getting home with the things we needed took five minutes total. Great experience.

In regards to the review about color, I would have to disagree with you. I am of color and i have seen them help anyone and every color the same. You might have misunderstood their courteous customer service as something more. Sorry for you. It’s a great store and staff.

Great customer service..they truly care about your pets. Quality products! Excellent follow through on special orders. Thank you for being unique and so helpful!

Don't go in here if you're of color. I have been in here numerous times and every time, the sales associates following me & snatch my purchase out of my hands before I can even make it to the register. Mind you - this is always when there are at least two other (white) customers in the store shopping without being followed/harassed and are able to bring their own purchases to the front of the store.

Amazing local store in Philly!

The best pet shopping experience I’ve had! The treats are locally sourced and very healthy alternatives to what you get at the big stores. Miranda was so patient with all of my questions and very knowledgeable. She helped me find the right treats and perfect sized harness for my little pup. I’ll definitely be back for more supplies!

Amazing little pet store stocked to the brim with all kinds of things. We stopped in on a recent East Coast road trip and bought the pupster some treats, chatted with the friendly staff, and watch our mutt gulp out of their fountain on the hot summer day. It is obviously a great store staffed by people who love and care about dogs and their humans too.

Very nice shop that offers a variety of items for pets. They have everything that you’ll need to keep your pet happy. The staff is helpful and answers questions. I appreciated the advice I was given. The prices are a bit higher than the chain pet stores. But the knowledge is far better.

The owner kicked me out when my puppy threw up on the floor. I offered to clean up but they wouldn’t listen to me. Never coming back.

My 2 year old lab mix loves the no-hide chews and the service is always great! Love this place!

The cashier discouraged me from getting vaccinated!

Kim and her staff are very knowledgeable and friendly! The best place to shop for cats and dogs food, toys, accessories, supplements, etc. Highly recommended for any pet owners.

I've been going there for everything my cats need for almost 5 years and this is the best pet supplies shop ever! Everyone there are very knowledgeable. If they don't know something, they will do their best to figure it out for you. The owner always has the best suggestions on supplements for my kitties. Highly recommend them!

Kim was absolutely the best. she seemed to genuinely care about our pup and was very knowledgeable about her products and pet allergies. fully support for small local business

Friendly and knowledgeable staff who genuinely care about your pet and the overall customer experience. Great selection of food, toys, clothing, and treats (many of which are from other small local businesses). Our pup is a picky eater with a sensitive GI. Kim and her staff were extremely helpful and supportive on our quest to find a food that worker for us. Would highly recommend to anyone with a dog or cat.

Bonejour is hands down the most informed pet supply shop in the city. Kim has helped me with nutrition for our pups for years and I wouldn’t trust anyone else (or any bogus negative reviews).

Extremely filthy dog wash. Our pets deserve better!

Friendly and informative staff. Also nice selection of toys, food and treats.

We have been going to bonejour for almost 3 years and wouldn’t shop anywhere else! Kim and the staff have always been so helpful in us finding the right dog food and products ever since I got my dog.

Their jerky gave my dog diarrhea.

Rude business with toxic attitude.

Don’t trust anyone that tries so hard to antagonize veterinary professionals that have devoted years of their lives to helping your pup. Claiming that they’re “nutrition experts” while spewing false claims is like me claiming I’m the king of the leprechauns. There are plenty of other small businesses you can support.

Overpriced and poorly made toys.

Fabulous place. Phillip was so very helpful and kind to an out of town grandmother looking for souvenirs. ????????

Super friendly and nice neighborhood pet shop. Been going there for our pets' needs for years. Highly recommend to check it out!!!