53 reviews
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Noreen Moore
2 years ago
I have been taking my dogs here for urgent care for many years even when I lived in Lowell. They are one of the few Urgent Care Vet facilities opened 24/7 and on a Sunday in the area. My dog Cooper recently had leg surgery there and Dr. Zitz could not have been better. Very caring (both Dr. and Staff) willing to spend time to fully explain your pets situtation/options. I have had to wait for long periods of time (at times) however this is during a pandemic so lets not confuse an overwhelming influx of patients with lack of caring.
Monique Miseirvitch
2 years ago
I cannot say enough about the compassion and care provided here to my dog Shadow. Every team member I met or spoke with was exceptional. Dr. Bishop is the best and the other vets I have seen for him (and my other pets) here have been wonderful as well. They have always been there for me and I cannot say thank you enough. Shadow woke up a new dog today and I’m thankful for him to now be comfortable in whatever amount of days I have left with him. Thank you all!
Dave Chetwynd
2 years ago
Great team! Knew Scooby was in good hands! It was tough with Covid 19, but even thou I could not visit Scooby (who had his front leg amputated), I felt like I was with the pictures and videos the staff sent me. I highly recommend Dr. Zitz and her team! ???????????? @bawstondawg on IG Update 10/12/21 : 18 months later and Scooby is still going strong with Osteosarcoma!
Lynn Pyrcz
2 years ago
Dr. Zitz and surgical team, what can we say but THANK YOU from the bottom of our hearts for saving our Ryley. He is recovering very nicely. See you very soon for the removal of his stitches! ????????❤️
Robin Parker
2 years ago
I do understand that there are some emergencies that are going on but when we sat and waited over 2 hours and called several times and they ignored the phone calls but i called from a different number and they picked right up. Then they said that they couldn't even tell me how long I would have to wait as I already watched a number of people come and go!!! They might not think that my case was an emergency but to me it was still important!!!
Shavon Clinkscales
2 years ago
DO NOT BRING YOUR PET HERE! Vey unprofessional the woman who answered the phone was extremely rude and when I asked for a name she said "yeah right" and hung up. They told me to be there at a certain time and when I got there they lied and said they never told me to come. she then got mad because I called her out and told me to go somewhere else. They also run this place base off of emotions so don't make them mad or they will skip you and say that your pet's injury" is not serious " I would not feel safe bringing my pet to them and I suggest no one else brings their pet here there's a reason why they have only 3 stars.
Megan Uhrich
3 years ago
I found two rapidly growing tumors in my cat, Apollo. I was able to get him in to Dr Zitz who was able to completely remove the growths. Dr Zitz explained the issues in an understandable manner and answered all of my questions. I especially appreciated the responsiveness of the surgical team and being allowed to call to check up on him after traditional business hours when he stayed overnight. Her team was very responsive with all of my questions and really cares about my cat and his recovery. If I could give 10 stars I would.
Sarah Gardner
3 years ago
We had to drop off our sweet new puppy here to be evaluated for a stomach issue. The staff was SO genuine, kind, and we knew our Charlie was in great hands! There was a shift change while he was there getting evaluated and both vets that worked with Charlie were so communicative, honest, and loving when discussing tests and treatment options. We knew he was in great hands and in the future plan to make this vet campus our home for all of Charlie’s needs. Thank you so much AMCNE!
Louis Fowler
3 years ago
Wow! I truly can't express in words how well my best friend was treated from Dr Zitz,Renee, front room to all of her staff!! Cavo is doing incredible on his right leg CCL and patella in February of 19 and his September of 17 left leg same surgeries. I've never felt more at ease and comfortable and trusting with any doctor ever! And my ever is a long time:-) Just want to share a few pictures since his surgery.But doesn’t look like I can on this format? Anyway, Thanks and God bless!
Kathy Kolenda
3 years ago
The emergency staff is amazing. Dr Zitz and her staff Emma McClellan, Emma Holman, Renee, and Jaime are helpful and care about their patients.
Jeanne Dunphy
3 years ago
After our dog was injured and became paralyzed we were beside ourselves on how to care for him in this condition. After talking to Amanda about our concerns she introduced us to Renee who became our hero and our dogs best friend. Our dog is now walking and running again thanks to Renee and all the support this facility has given us. We cant say enough about how grateful we are for their experience and professional support. Jeanne, Curt and our dog Stanley
jayson wulf
3 years ago
Dr.Zitz,Renee,Jamie and Emma are hands down the best team in New England. They go above and beyond in the care of the animals they treat. One of my dogs (Chloe) has had surgery preformed by them 3 times. One limb sparing (osteosarcoma) a acl repair and lastly a mast cell tumor removed recently. Each and every time they have gone above and beyond for us. So much so that when Chloe pulled her staples out they noticed I hadn’t slept (Chloe doesn’t handle pain medication well at all none stop crying) when I brought her in to be stapled up again they took her back sent me home to get some sleep and kept her in their care for the day. Most recently with the mast cell tumor removal they made sure to text me to check on her and make sure she was handling everything well. When ever Chloe has an overnight they make sure she is as comfortable as possible. She’s never left alone in a crate in the back. They set up her bed with her blankets and give her the like being home treatment. They treat Chloe so well we won’t see another practice. Chloe is 11 now and so well taken care of This team she is the picture of health. I can’t recommend them enough. If you deemed the absolute best care possible go see Dr.Zitz, Renee, Jamie and Emma. You won’t be disappointed and your pet will be given the best care procedure wise and bedside manner.
Helen G
3 years ago
Dr. Zitz and her team were amazing ! My dog Karma went through a major surgery and Dr. Zitz took the time to explain in great detail the surgery and the recovery process to me which totally put me at ease. Her staff was so responsive and Renee especially went out of her way to answer my questions any time I contacted her and was so helpful. They all showed such empathy and love to both of us and it was truly appreciated! Dr. Zitz and her team really went above and beyond with Karma’s care and I would recommend them and AMC of New England a million times over.
Emily Davis
3 years ago
We had a great experience tonight here at AMC. Carey was very kind and friendly, got us checked in right away. We didn’t have a long wait. Lisa came out and brought us in and examined our dog, she was very kind and helped our very nervous dog feel more comfortable. Shortly after Dr. Ramos came in and examined our dog. He was very thorough and resolved our girls problem quickly. I found it was reasonably priced for the emergency services. Overall everyone was friendly and very kind to our extremely nervous dog!
cindy ahearn
3 years ago
I love how caring the entire staff was with me and my persian cat Smuggy. The girls Carey, Lisa, and Shannon were very so nice to us. Everyone was on the ball addressing incoming emergencies that need priority in order to save the pets that came in. I just kept thinking that I was in the right place with my Smuggy and he would be taken care of without any worries. Upon leaving a new shift was arriving and Dr. Williams came out to discuss options with me that would certainly be what was best for my cat at this juncture. I really appreciate all of these staff members coming to my smuggy's rescue. I will continue referring everyone I know to please check this great facility out for regular visits and then having the peace of mind that you can go to them 24/7 as needed for any emergency that needs immediate attention and will get the best possible. Thank you to all these Staff members for being who you are for all the right reasons. Cindy Ahearn and Smuggy
Mary Goulet
3 years ago
We had to bring our cat Spike in about a month ago because we thought he might have eaten a ribbon. The ICU tech Amanda came out right away and got us into a room to assess him and noticed he was breathing a little weird and went to get the doctor right away. Dr. Durbill came in not a minute later and listened to his heart and lungs and said she was worried he might have fluid and we should take some xrays. The xrays confirmed he had fluid around his heart and needed an emergency procedure to remove it which they were able to do immediately. They explained everything very well to us and we could tell they are among the best at what they do and truly care about animals. Not that we hope to have to go back to the ER but we have piece of mind now if we do, we know our animals are in good hands at AMC.
Melissa Zuccaro
3 years ago
I want to thank everyone at Animal Medical Center of New England especially Emily, Shannon and Dr Pudwill for taking such great care of our black lab Rory.
Mine
3 years ago
Dr. Zitz, Renee, Emma, Jamie, Amanda and all the staff are amazing and truly care for their patients. I highly recommend them for their wonderful care of your furbaby!
Sandy Wallace
3 years ago
My dog had to go to the ER at Animal Medical Center after ripping his nail while playing outside. He was bleeding everywhere and I was totally panicked when I walked in but the receptionist had already informed the doctor and technician that I was coming and the ER technician Amanda actually met me up front in the lobby with supplies to put a bandage on his foot to control the bleeding. They got us right into a room to see the doctor and got her taken care of quickly and for a very reasonable price for her exam and the sedation she needed and the medications she needed to recover at home. I highly recommend this place. I was freaking out when I walked in and they were all so kind and calm and reassured me that my best friend would be okay - they even called me the next day to check on him! He's all healed now and back to running around like a mad man!
Taylor Close
3 years ago
The staff onboard during our visit were amazing! We were able to get right in and out with our dog Sasha as well as receiving a ton of very helpful information moving forward. From the front desk, to the tech and the doctor our visit was impeccable. We will be recommending AMC to all of our furry friend owners! Thank you Dr Pudwill, Shannon and Emily for great service!
Melanie Ramsey
4 years ago
I brought my dog in recently for congestive heart failure. Both Drs. Bishop and Cassita were very kind and compassionate and explained everything they were going to do to try and save her life while being honest there would be no …
Adam Groff
4 years ago
I love the staff at the Animal Medical Center! And the Animal Hospital of Nashua! They have taken great care of my pet on multiple occasions( emergency and general practice). Every time we visit my dog Zoe has the best time and gets exceptional care. I would highly recommend them to anyone. ????????
B Mail
4 years ago
My relatively healthy young cat died there after 6 hours. I think they did try but I don't know how I could give more stars.
Brian Bakker
4 years ago
I can't recommend Nashua Animal Hospital enough. We have used them for our dog, Reggie's veterinary care for about 8 years. We have always been very pleased with the service and care that they have provided for us. Recently, our dog needed to undergo an invasive and complicated surgery to remove a large, cancerous growth on his front leg. Dr. Julia Zitz and her Vet Tech, Renee and the staff on the Emergency side did a wonderful job; not only with the surgery, but all the post-op care as well. They made themselves available to answer questions, showed compassion toward Reggie and treated us like family. It's not easy to watch your pet go through this type of surgery. Yet the care given to us exceeded my expectations. I would highly recommend this team to care for your pet.
Fish Bearded
4 years ago
I recently wrote a review for this place and was threatened with a response of a lawsuit. They went so far as to accuse me of being a former per diem employee (I wouldn't bring an animal there let alone work there). I called to confront …
Jenna Mullin
4 years ago
We only trust Dr. Zitz, Renee, Jamie and the amazing staff to treat our fur babies! Everyone is compassionate & caring. Dr. Zitz takes time to explain the treatment and goes above and beyond to make sure she answers all your questions! …
Jess Ackerman
4 years ago
DO NOT I repeat DO NOT bring your pet here. They misdiagnosed my dog and gave him medicine that could have seriously injured him. Then they denied any wrong doing. The manager Adam was a complete jerk and never once apologized for this.
Joyce Passalaqua
4 years ago
Dr Zitz and Renee had operated on our beautiful Golden Buddy, he had torn tendons in his knee. We fell in love with them, on how caring and helpful they were. Now 8yrs later our very happy and lovable Golden Baxter tore tendons in his left …
Karen King
4 years ago
I only gave 1 star so I could comment, I really give them 0 stars. Talk about price gouging, the only nice thing about this place was the receptionist. They came in saying my 4 y.o. dog had pyometra and it would cost thousands of dollars. …
ken leigh
4 years ago
My dog, who is a 100lb+ Lab, Rottweiler and German Shepherd mix, has needed to have 2 separate surgeries to repair torn tendons in his right and left rear legs. The surgeries were a year apart, and each time the professionalism, and work that was provided at AMCONE was exceptional. Dr. Zitz performed both surgeries, and she is friendly, caring, and perfecting in her surgeries. I cannot speak highly enough about her. My dog is not welcoming to other people, and yet the staff were able to bond with him, and provide care and comfort he accepted after both surgeries. I have used the services of AMCONE for over 10 years now, with all of my dogs, and not once have I ever been dissatisfied.
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