280 reviews
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Yelp (45)
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Kevin Burns
2 years ago
I have had nothing but issues with the grooming department. first they say we will get a call back but 99.9% of the time we never hear back from them. second they said that if one of my cats is aggressive and would have to sedate him without telling me and make us pay for it third we always get an attitude when ever we try to make arrangements with our schedules. We will never bring our cats here again to be groomed but will continue to shop here
Tammy Arseneault
2 years ago
Belle absolutely loves her groomer Natalie!!! We were notified when she was ready. I was notified while she was there that she was getting fresh water, and she was doing well. when I picked her up she looked so cute with her red bows!!! Belle highly recommends Natalie!! you can tell she loves animals and her job !!! We can’t wait to go back!!!
Shelby Dona
2 years ago
This store is great and so are the people that work there!!
Scott Johnson
2 years ago
Nice New leash/collar designs/combos Always find great deals everytime I go in. Go on over and pay them a visit soon!!
pitdogfamily
2 years ago
Too pricey. Chewy is the better deal
Michael Tighe
2 years ago
Wonderful place everything for your pets
Marc Cresta
2 years ago
We get our dogs nails cut there..Nice employees and super good with dogs.. Great place to bring your pets .
Malina Coleone
2 years ago
Dog sitting for a friend friend the prices of the dog food isn't bad at all compared to other places
Linda Thistle
2 years ago
Pleasant workers very helpful. I get everything I need
Kenny Lussier
2 years ago
Really helpful staff, friendly, and fun employees. Prices are decent, but the selection of products is really good.
Jeremy Carrier
2 years ago
Their fish selection needs some help and expertise
Geoffrey Feldman
2 years ago
Friendly well stocked pet store. Associates are clearly pet owners themselves. They love pets and also have practical and helpful knowledge. We adopted a cat there too as well and she has been wonderful, sweet and playful. I would also add (based on experience) that $200.00 adoption fee is an extremely good bargain compared to the startup costs of getting a friends cat considering spay/neuter, shots, vet check and so on.
Daniella Pacheco
2 years ago
I typically head to the Nashua PetSmart when it comes to purchasing items for my cat and dog. However, when I received an email to get free pictures with Santa at a PetSmart, I opted to go to Chelmsford as it’s closer to my house. I’ve been in the store before and never had any issues. I did not have any issues today either when I went to get the pictures done for both my pets. I sadly didn’t not get the names of the associates but I just wanted to say everyone was super helpful and friendly today! I was greeted as I walked in, received directions on where to go for the photos, also where to go for an item, and left the store in less than 15 minutes. Thank you to the person who took the time to dress as Santa and take photos with my pets. Also thank you to the associate who was kind and had patience to work with the iPad that was acting up during photos. I was very pleased with my visit today!
Jay McHugh
3 years ago
super nice store with everything you need for your pets even when you travel...thanks again....
Joseph Mcmullen
3 years ago
The lady working was moody and was taking it out on me giving me an attitude for no reason
Dave Conroy
3 years ago
2 Business in 1 Pet supplies & a Veterany in One Building
Apryll Grant
3 years ago
Very clean fully stocked excellent customer service
Viv C
3 years ago
Usually crowded on the weekend, but that's a sign to me of how great the are. Plenty of things to keep your pet happy and well...lots of variety.
robert wallace
3 years ago
Mckenzie was amazing as usual
lauren doyle
3 years ago
I thought the cashier Jeanette (I hope that’s correct spelling) was really helpful. She didn’t cash me out but she gave a supportive look when a very rude customer was trying to cut her way through the line for grooming. Idk if she’ll ever see this review but If she does and she remembers me, here’s my Snapchat: ItsTheEyebrows or look me up on fb. I thought you were awesome!
zulmarie Ortiz
3 years ago
Love these place everyone is helpful
Chris Surprenant
3 years ago
Love the pet store very helpful people as well
K Morse
3 years ago
Always happy with the pet grooming services here. They know our dogs well and our pups love to be here. They look amazing when they are done. Appreciate the furminate plus services they offer for our huskies and the nice trim they do for our Aussie Shepherd.
Jennifer k Bishop
3 years ago
Nice store Good place be for training Good food for dog Good stuff buy
Berto Pagan
3 years ago
Extremely friendly, and clean environment. Thank you!
Alberto Pagan
3 years ago
Very clean and friendly and great customer service, thank you!
Chuck Vanteemsche
3 years ago
People are great who work there, Floors should be a lot cleaner
JeffinMass1
3 years ago
Yet another good shopping experience at PetSmart.
Tracy Lewis
3 years ago
I have been bringing my Ozzy to be groomed here for years and there's only one of girl he sees that's our amazing Jenny. Excellent job but more importantly she loves her Job and my baby. I highly recommend her.
Lisa Donovan
3 years ago
Very nice location with very friendly staff.
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