Island Pet Hospital Las Vegas, Nevada

Island Pet Hospital truly, absolutely, cares about animals. I know my pup is in the best care! They are a PET hospital with specialized veterinarians and knowledgeable staff, so I will not take my dog anywhere else.

I answered the phone as a receptionist from a different animal hospital and was addressed very rudely from a presumed receptionist named Lorie. She demanded records and asked for many things that I was trying to provide. When ending the phone call I addressed her with "have a nice day" she replied "mhm" and hung up

They are helpful..no waiting. My dogs like going here.

Great customer service and so good with the animals

Of course my Frenchie got a UTI while we were on vacation in Vegas so I didn't have access to our regular vet. Dr. McCluskey was exceptional! ???????? One of the best vets I have taken my pup to. He went above and beyond! One of the ladies at the front desk was also wonderful. She came around the desk and gave my doggo a treat. The other lady the front that checked me in was super short and rude. To the point where I almost left. Had I not been in an urgent situation with my dog peeing blood her first impression would have sent me packing to another office. The rest of the staff made up for it ten fold!

Great experience. The staff is friendly and genuinely cares for animals.

I have been using the boarding facilities since i arrived here in Las Vegas, and the staff is so amazing. They make you feel really comfortable about leaving your "fur baby" in their care. And what is really outstanding to me is the cleanliness of the facility. I mean you would not believe how well it smells and the kennels are always clean when you take your pet in. Management and staff are doing an A+ job!!! Thanks All

The the two vet. tecs. We're both unnecessarily rough & forceful in handling my docile and calm fully trained Service Animal (dog.) What could have been an extremely simple procedure of drawing blood out of his leg became a forceful attempt at digging around in his neck with a needle in an attempt to draw blood . When not able to draw the blood fast enough she began "digging the needle around once inserted in my dog's neck" searching for the vein when in fact the needle should have been removed ,the vein located then reinserted . The two vet techs did not speak in a calm voice at all with my dog during the procedure. The first time I've ever been to a vet that a technician performing a procedure didn't say anything calming or use a soft voice when handling my dog.. Can you imagine having someone insert a needle in you and then dig around to find the vein ? The pain would be unbearable and it obviously was for my dog . After watching how this was being done I stopped them. They were hurting my dog and it was obvious. Unnecessary behavior for a standard blood test. In an emergency situation when saving a life is of the utmost importance being gentle would not be first priority . The veterinarian himself was even rough and forceful trying to get a cone in the dog's ear to look at that And spoke roughly to my dog at this point scaring it even more. I spoke to the vet about the manner in which she (one of the two vet techs) was digging around in my dog's neck with a needle and he stated " it usually doesn't hurt em" Yes this veterinarian handles all breeds of animals. This was not a horse with thick skin it was a docile dog. Had they discussed the procedure prior to doing it the outcome would have been different . This dog will stand still and not move with no restraint while someone draws blood out of his leg. That's how docile and calm this dog is. Our vet out-of-state is the same type that handles and treats all breeds of animals. So there's no excuse for this Behavior when treating a docile dog. When making arrangements to bring my dog in they were told that this was an assist animal and was trained . Unfortunately I will not subject my dog to this manner of treatment for routine office visit & blood work. The facility was nice and clean the front office staff was beyond nice. I would have no hesitation in coming back and seeing a different vet at this location except for the treatment and handling by the vet techs would prevent me from returning at all. I'm so terribly disappointed!!

This was my first time going to this office to get my cockatiel's nails trimmed. I was able to get in fairly quickly from the time I called and when I went for my appointment, everyone I encountered was so friendly and they treated my baby bird with love. I will definitely be returning for my dogs care.

Staff that care. Prices that are affordable. Appointments available. Great place.

My first visit for my 3 fur babies. They were GREAT! I felt like family. Great DRs and assistants. Prices were reasonable. A vet to treasure. Peggy M

Have trusted them with the health of our dogs for years now!

I have been to this location a couple times with my french bulldog, although I have gotten decent services from the vets, the staff can be rude and curt at times. I know things are rough right now, but when we call, its prob because our furr babies don't feel so well. My dog was paralyzed for a few minutes, and the receptionist could not have cared. I couldn't get in on an emergency basis, nor would they talk to the vet to see how serious my dog was in. They told me I could have an appointment in a week. I was so completely stressed, I have raised my pup since she was born, and it was like my daughter being hurt and I could not help her. My husband is in the military and currently deployed. So a little compassion goes a long way. I called another animal hospital and they were sweet and caring and went out of their way to help me. I will never ever go to this pet hospital again, nor would I ever recommend anyone else going either. Especially when there are better choices in the Las Vegas area.

Best front desk staff and the Doc is fantastic. They are professional and respectful. The Doc removed a 2 pound fatty mass from my pit/lab mix. Best Doc ever.

Only got 3 stars because Dr. Sean McClousky, he’s amazing, but the front office staff deserves 0. Management needs to talk with them.

Always a pleasant experience, the vets are understanding and don't push unwanted practices on you. My Dogo hulk loves the staff

Great careing staff.we are glad we found a home for our pup

It was great seeing an Aggie doc!! They still mandate masks to enter the building but the gas station across the parking lot has a big selection if you forgot yours. Everyone was delightful and they explained everything in great detail. Cant wait to come back

What a great first experience. One of our sweet puppers had an emergency and they fixed him up. He is once again our happy and loving little man. Thank you.

Our first time here. The staff was wonderful, even the customers talked how they have been coming for years and years. I am transferring my other 2 dogs to this vet. Not only close to home, they make you feel welcome. Have a seat in our lobby Dr will be right out. Have not had this in quite a while from the vet I had gone to 30+ years.

Amazing staff, just can't say enough good things here. Always accommodating, never tries to upsell us, and honestly care about our furry ones. Compassionate during those rough times when pet is sick or when you have to make that really hard choice. The best we've found in the valley.

This hospital was a horrible experience. The front desk staff was so rude each & every time in person or on the phone. The only polite staff was the manager & the techs in the back. They were unreliable with sending me estimates or anything else I asked for. They constantly changed the prices of procedures & what is needed. They tell you something different each time you ask the same question. It’s just a horrible & unpredictable animal hospital. I wanted to like them so so much & tried to give them the benefit of the doubt but they let me down every time.

They took awesome care of my furbaby ,both Teddy and I are very happy with the results,The booking process was super quick and easy and the lady who checked me in was friendly and helpful(Clarissa). I loved that the staff called the day after his Neutering surgery to check on him,thank youu so much DR.Mccluskey.

Dr. Rokos was awesome with our pittie Jesse. He really explains everything to you and you can tell that he really cares about the animals.

The whole experience was fantastic! From the office staff to the vet tech to the vet himself, the whole staff was welcoming and caring about my cat’s health! The vet (Dr Sean McCluskey) took the time to explain what the issues could be, the course of action we could take (and what’s next if it didn’t work), and helped provide a few different ways to support my cat. Above all that, he made the experience really personal and was so friendly!

This practice is wonderful. Did not have to wait long for our turn with doctor and all were very professional. Doctor answered all questions I had and entire staff was very good with my Bella Mia. Highly recommend this practice.

Very nice and thorough Veterinarian. I took both my dogs, and will be returning for their teeth cleaning. Super clean, and pleasant environment.

I'm giving this office a 5 star rating because of Dr Sean McCluskey. He is the G.O.A.T. Its really hard to find medical professionals that actually care anymore and I can tell you that he 100% cares about his patients and what he does. Love this guy so much and we're so thankful to have found him! He makes this facility phenomenal.

These guys are super pros, super clean and treat my dog as their own.

Love the way it feels when you walk into the hospital