Big Sky Pet Resort Billings, Montana

These folks are absolutely PREEMO!! Other businesses could watch and learn. Rosie literally jumps for joy when I say let’s go to play day!! She comes home wound up, eats her dinner and crashes till next morning. We will NEVER take her anywhere else!! ????????????

They seemed to really care about my little dogs and took excellent care of them. Will definitely take them back!

I love being able to take a little vacation knowing my dogs are taken good care of!! Bayley and Karl get excited to go to Big Sky Pet Resort!!

I’m happy with the service. I boarded my little dog and it went fine.

Pricey but worth it, our dogs love spending time here and they always come home exhausted which is no small feat. Everyone that works here is friendly and professional, thanks guys.

My monster puppy has a wonderful time playing with the others. I feel he is learning to share toys, appreciate limits and is able to expend his boundless energy in a controlled environment. Staff is caring and knows each dogs personality. My guy loves his time there.

Big Sky goes above and beyond to take care of your pet. They realize how important your pet is to you and your family. They have responded to me after hours and accommodated all our needs. I won’t go anywhere else.

Awesome!! Will use them again

They will beat your dog and call it care. Never bring your animals here.

Absolutely sickening that you have tried to nominate yourselves as the best pet resort in Billings. This place is horrendous. My dog used to love coming here and would try to get back in once I picked her up. After the owners got rid of the first staff it went downhill. My dog sat down and wrapped her legs around me not to go. I had to pry her off of me. She was terrified and I cannot believe I paid for my dog to get abused. You have completely ruined doggy day care for me and my dog. You deserve to be shut down.

What a great place my dog loved it. Dog park treats and bath's. Hannah's begging me to take her again

Be careful they are owned by a corporation now and are only in it for the money and not your pets welfare

They abuse the dogs here. If it were possible I would give them negative stars.

Doesn't answer the phone when you call them ever

Great customer service and very caring staff!!!

We love this place are babies are so happy here the staff are the most caring loving people around

Very awesome place. My girls seem to like it. Staff is super friendly and welcoming. Would be cool to see video of your dog though

This place is great ???? we board our two cats there and they are always treated well and happy. The staff is helpful and friendly as well!

They are very friendly and good with my dog.

This was my partner and I’s first time boarding our Dog, which we were reluctant and anxious about at first. Tammy and her team at Big Sky Pet resort exceeded our expectations and made our pups stay extra special. We definitely recommend this place if you are headed to Yellowstone and aren’t able to bring your dog!

They treated Daisy like a Queen. She loved it ♥️

Our labradoodle loves going to “play with his friends.” The staff is accommodating and friendly.

It’s clear that Big Sky Pet Resort has communication issues. When I first called the receptionist she seemed very unknowable on pricing and information. She did not seem very eager to help me either. She may have been new which would explain a lot. I was told to send over the forms to and email and then I would be contacted back. I was never contacted back so I called again. The other lady I spoke with said I should send it to a different email. To say the least, reserving a spot for our two dogs was much more difficult than it should have been. Dropping our dogs off was a good experience. The two girls we spoke with were very friendly, welcoming and helpful. We left feeling like they would take good care of our dogs. The one thing I didn’t love is that they do not keep you updated on how your dogs are doing. Previous kennels would send us a nice e-mail update every couple days. Upon picking up our dogs my husband was informed that they were good BUT they didn’t get along with a specific dog. We questioned which dog didn’t get along with the other dog and they said both. I have a very hard time believing that as one of our dogs has never ever had problems with any dog EVER. He is extremely submissive to any dog that has ever even growled at him. He was also told that our older dog did not need any of his medications as he did not seem to be in any pain during his stay however, his bottles of meds were almost empty when we picked him up. I called and asked why we we’re told he was not given any medicine although his bottles were almost empty. The girl I spoke with said she didn’t know and would have someone from the kennel staff call me back. The next day I received a call that he was in fact given his medication to make him more comfortable during his stay. I’m assuming he was showing signs of being in pain in which we were never informed of. Lastly, I know that our dogs must have been stuck in a kennel or room for much longer than they played with the other dogs. Every single time we have picked our dogs up from every other boarding facility they sleep for days because they are so tired from playing so much. They clearly were not worn out in the slightest bit. When we got home they acted as if they were starving and ate two full bowls of food within 5 minutes. ( This is not normal for them.) I feel like we paid $300 for our dogs to sit in their kennel for 7 days. We will never take our dogs back to this place.

We dont go often, but they always remember us! Great staff. Love the facility!

Toured the facility while I was looking for doggy daycare. Did not go with them. Indoor area was depressing and the outdoor space was of inadequate size. Place reeked of urine. They were clearly understaffed. Three stars cause maybe I came on an unusually bad. But do yourself a favor, ask for a tour and ask questions.

Great staff and very personable. They were exceptionally forgiving when I came in 5 minutes after the"half day" price was over!

Great staff, program and facility

Took great care of our German Shepherd, much better than any other place in town.

Easy to find. Very good prices. Not so restrictive on requirements to board your pet.

That my dog like family. These people are great