105 reviews
All reviews (105)
Yelp (10)
Google (95)
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fedup15 granny
2 years ago
They helped me at a time didn't think I would be able to keep my cats justice and judge they came and picked them up and took them to get shots chipped and fixed they are AWSOME THANK YOU SO VERY MUCH
Catherine R Smith
2 years ago
Great customer service they took good care of my Bubbles. Great retail for for a family on a budget they have everything you need for your pets.
Cherie Bauman
2 years ago
Great place! Doing some amazing things. I have always been impressed with what Gateway does! Really wonderful staff, very helpful and their store is awesome!!!
Cindy W
2 years ago
Even though I think they do great work in a community that needs it, our experience with Gateway was frustrating to say the least. We contacted them about adopting "Harmony" the dog about 3 weeks ago and were put in touch with her foster mom. She gave us a great rundown of her character and we were ready to adopt once we met her. That's when things went sideways. Harmony's foster mom gave us several reasons why the meet had to be delayed ( new job, Covid) until we saw a post by Gateway on Facebook saying Harmony's adoption fee would be covered by a law firm and that her foster mom was considering adopting her. My husband messaged the foster mom about it, but never heard back from her. We did hear from someone at Gateway saying they were taking Harmony back to the shelter. We waited a few days, asking for updates while waiting only to be told that the foster family wasn't giving her back and was instead going to adopt her. They said foster families are supposed to arrange a meet up within 5 days of contact from potential adopters. They were apologetic about the whole ordeal and said that foster will no longer be working with them, but we are still heartbroken. Overall, I am happy Harmony is with a loving family, but we are left disappointed with the whole experience and won't be using Gateway in the future.
Jessie Henderson
2 years ago
It was great and Amanda was so helpful
The Anthony Kingdom
2 years ago
They were so nice and great with pets
Smilee Boxcar
2 years ago
Very nice people take great care of their animals and very knowledgeable about dog interactions
Ravyn N.
2 years ago
A wonderful facility with a staff of dedicated and knowledgeable folks who truly love the animals in their care!
Khris wilk
2 years ago
Very good place for pet services, supplies, including; collars, dog food (greatly discounted)houses and hay, tie outs. Full veterinarian services, even emergencies, even with a payment plan ( if need be). Low cost spray and neuter, with nail trim, shots, and dewormer if they need it.(short wait list) Our dogs were in and done within 4 weeks of being on it. 2 in only 2 weeks! Literally everything you could want or need in one place! Also have adoption services, the employees are great, and can help with any dog/kitty issues, and have great ideas. They go above and beyond!!! Have hay, dog houses for outside pups, very low cost, again the collars, dog food, bandanas, and lots of everything for pup/kitties!!! They can help you if you get in a bind and need something for your animal, need wise. I know donations are appreciated!!!
denise goodwin
2 years ago
We adopted a cute little male kitten and process was easy, foster Mom was awesome!
Christy Hadfield
2 years ago
Used to volunteer here a lot... until I started learning about several dogs with extensive bite histories that were not being marketed as such. Fosters were told to disclose such information to potential adopters, but were never given this information, or information provided was often downplayed. This leaves fosters in uncomfortable and sometimes dangerous situations they are underprepared for. Not providing adopters with this information upfront leaves them in an uncomfortable situation where they learn of bite histories after the fact and feel pressured to keep the animal. Dogs with such dangerous histories are being marketed as sweet, dog friendly, cat friendly, and child friendly on the website... when we know those dogs are actually dog aggressive, have attacked cats, and even have a bad bite history and would simply be unsafe in such homes. It makes me sick and nervous worrying that some innocent adopter could adopt one of these dogs into their home, only to have their own pets or god forbid children attacked and hurt (or worse)... something that could be easily avoided if gateway was transparent and actually published the reports they have on their animals, instead of lying just to get the dogs adopted and make money off their adoptions. If you're thinking about adopting a dog from gateway, be weary and demand they disclose everything they know about the animal before you do so. I'd hate for a preventable tragedy to occur.
Kutanna Moore
2 years ago
Very helpful & caring group There's 1 rude employee: that makes me don't trust her. The rest are respectful, pleasant people.
Millicent Black
2 years ago
Great resource for pet lovers!
latieya brown
2 years ago
They are great at their job and provide many resources to the community.
Jakari GSYDE
2 years ago
Best thing in a while to happen for St. CLAIR COUNTY
Stephanie Gesiriech
2 years ago
This is a great resource for animal lovers. They help so many animals.. Do you need help with feral cats they have programs for that. Need low cost Grooming, they have it. Need your pet spayed, they have low cost and free if you live in the zip code requirement. Need dog food or cat food they have it in retail store by the pound. Want to adopt or foster!!! There are so many animals that need fostered even if it's just for couple days to get them out of the shelter. Thank you GPG for all that you do!!
Gracie Adams
2 years ago
Went to fill out adoption papers ????
V Sims
2 years ago
Very caring people! Affordable as well! Taking good care of my lab.
A Yu
2 years ago
Used their wellness clinic to get shots and heartworm testing. Was quick and easy.
Shence Donesi
2 years ago
They are great also ???? food very cheap.
Bonnie Woods
3 years ago
Great people. Great with pets. Very cost friendly. Wish I had found out sooner of the great services ghey provide to the community.
latasha brown
3 years ago
I appreciate gateway all my animals go there for everything thank you for your services everyone please visit and donate because they do such a good job
Collin Taviner
3 years ago
Great place to adopt your next fur baby! My wife and I adopted on Oct 8, our newest addition to the family, "Gio". He's been a blessing!
CosmicCake
3 years ago
Great foster pet program and free pet food occasionally
Deiostia Henderson
3 years ago
Great experience! I adopted a great puppy
Kenny Rhodes
3 years ago
It was fun the workers have great personalities.
Ronald Pruitt
3 years ago
They were very helpful with my questions about fleas on my pets, they are very nice
Georgia Golightly
3 years ago
Pleasant visit . Friendly staff. Great value.
Charles Farmer
3 years ago
Their the best and affordable
Dixie Kress
3 years ago
This place is amazing and full of wonderful people
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