Chesterfield Veterinary Center Chesterfield, Missouri

The staff is very knowledgeable, friendly, and courteous. The offices are kept very clean. **UPDATE AUGUST 2020 Still giving this office 5 stars. Due to COVID, the vet techs come get your animals and you have to wait in your car while they get checked out. They've always been very knowledgeable and I've called several times with questions and they've been more than happy to help. **UPDATE JULY 2021 When I took one of my cats to get her annual check-up in 2020, the vet tech came back with her and told me her "dental disease" had gone away. I didn't question it. I moved to a new house and wanted to get established with a new vet right away. I came to find out that she had several teeth that needed to be removed last year if not sooner. I'm so sad knowing that my cat was in pain for so long. Maybe there was a miscommunication or something, so I'm giving them 2 stars and not 1.

All of the doctors and the staff are just fantastic! I have been a long time client with three dogs to my name who have all been taken care of by these wonderful people! I highly recommend them!

Rude people, zero customer service. I have brought my 5 dogs here for 8 years. I have had them pretty much bait and switch me a few times now. A "consultation" turns into a house payment. Just try and sell you services that are unnecessary. This time after hundreds of dollars in exams and tests, they said I needed to wait till my dogs medicine was in her system, and "bring her up later, there wont be a charge" Oh but there sure is. Not that $55 means that much, but being called a liar does. So you lose thousands in revenue each year for all my dogs, over $55. You guys are real geniuses.

We've been taking our dogs here since we moved to the area 13 years ago. My dogs have always received quality care. When my friend's dog was injured and their vet in the valley closed Dr. Flasar didn't hesitate to treat the dog despite her not being a current patient. My friend has been taking her dogs there since. Highly recommend this group.

I have been with Chesterfield Vet for over 30 years. The best possible care from the doctors as well as staff. Highly recommend.

Dr Klein was great! Entire team was easy to work with.

Very responsive and much appreciated!

Excellent care, always do what is best for my cats.

Dr. Flasier and staff have been our vets since moved here in 2007 and have provided exceptional service for all 5 of our dogs we have brought in over the years. They remember each of the dogs and their quirks, are genuinely kind to them and very much genuine animal lovers. I highly recommend to go to them as a Veterinary office

The doctor and staff was extremely professional and curtious. I love the precautions they are taking with COVID-19.

The staff at Chesterfield Veterinary Center are not the friendliest. During this pandemic, pet owners' are not allowed in the facility. Therefore, I wished I could of had more of a thorough explanation of my dog's results. Although I was given a document of my dog's examination testings after talking with the doctor, if the doctor or staff took the time to really explained each test result this would have made it a lot clearer. Instead of immediately asking me if I had any questions, please explain the process to help facilitate questions.

Went in to get my dog's rabies shots. They make you pay $100 or so for an exam too, which would have been fine if the vet actually did an exam. He acted like more of a salesman, trying to sell me additional procedures. Barely even looked at my dog, and the whole encounter (including shot) lasted no more than 2 minutes.

I've been bringing my pets here for nearly 10 years, and all of the doctors and techs have always, always taken such wonderful care of each and every one of my dogs and cats, and have literally saved the lives of several of them on multiple occasions. I wouldn't dream of taking my pets anywhere, except for specialty care/services specifically recommended and/or referred by Chesterfield Veterinary Center's doctors.

Love the veterinarians here. Only place I like to take my dog!

Excellent full-service vet. Staff and doctors are awesome.

Below review was written June 2018 and I'm making this update July 2019. My review still stands as far as the level of service goes, but this place is rather expensive for what you get - I understand we're talking about Chesterfield, but it still seems high to me. A routine annual exam (including shots) for two healthy adult dogs runs about $400. Monthly heartworm + flea/tick medicine is $60 (for two dogs). I just paid $160 to treat an ear infection for one dog, which included a small $40 bottle of prescription ear cleaner that I'm not really sure I needed. The service is good so I guess you get what you pay for, but I imagine you'd get the same service somewhere else for less money. --- We've been using Chesterfield Vet for about a year now and have had nothing less than stellar service every time. The doctors and technicians are friendly, professional, and make it clear that they care about our pets as much as we do.

They let me take a break from the road.

Dr. Flaiser is great vet, has taken care 3 of my dogs over the years.

Very caring vets, I feel like they love our animals like their own. Never pressured in to anything. Love them!

We have been clients of CVC for years and have always felt like VIPs. We love the staff and our dogs do as well. We have a feral dog who needs routine and patience and the staff is always sure to give him just that. As far as care, it is always honest, thorough, and direct. We feel that the staff always has our interests and our dogs' interest in mind with everything they do. They are also incredibly easy to schedule an appointment with. We love their early and late office hours.

Took our kitten here and absolutely love the experience. Very good and caring staff! Absolutely recommend!

Professional and personable. The Doc rocks!

We have experienced very rude, careless, and abrasive treatment from the vets and staff at Chesterfield Veterinary Center in adequately addressing the needs of our beloved elderly family pet. If your pet is in less than optimal or even declining health, I strongly urge you to seek medical counsel elsewhere. Our experience with Chesterfield Veterinary Center has been one of narrow-mindedness and lack of extensive knowledge in specialized treatments and/or physical therapy solutions for pets with special health considerations. In addition, after consulting with a different veterinary practice, we found that Chesterfield Veterinary Center had severely overprescribed pain medication for our pet and that our pet wasn't even a candidate for the medication to begin with (apparent misdiagnosis). Furthermore, we received threats to euthanize before it was time and a possibility of being reported to animal services if we did not comply with the vet's orders. Overall, our experience has left us with a very uneasy feeling, and we will not be coming back.

The staff truly care for animals and it's obvious in the way they can be seen caring for them. The veterinarians are well educated and can help animals with a wide range of health issues. The charges are higher than other surrounding veterinary offices where you can get care for your animals. In particular, blood work is priced quite a bit higher. It may cost more, but they do provide good care. If you are close by, willing to pay more, and don't want to travel too far for pet care, this will be an excellent choice for you!

First class boarding and veterinary services.

Been taking my pets here since 2004. Super friendly staff and great doctors. They've always been so helpful and reliable. I can't imagine taking my pets anywhere else.

Great customer care for another veterinarian's client. Our senior cat Kaylee had been declining quickly the last couple of months and, as these things go, the need to help her over The Rainbow Bridge came up on a Saturday morning when our doctor was on a well earned vacation with his family. Our vet tech Kelly referred us to the office up the street. God bless them for squeezing this stranger in with her fur baby. I was a sobbing mess and they made the most difficult moment a little easier. Thank you so much!

Very frustrating office staff. When I dropped off my dog to be boarded, I asked for his anal gland to be expressed. When I picked up my dog, I asked if the simple procedure had happened. They couldn't find any record of it. I shared my concern, to which the front desk told me not to worry about it. I told them no, I needed to know if it had happened, and if not I would like it done. Again, I was told not to worry about it. I explained that my dog has "expressed" recently on furniture and that I was worried that he might do it again. The staff tried to assure me that he probably wouldn't do it again. I asked one more time if they could just do it to make sure the gland was empty. Finally, they let me know that no one was in the office that could do it, and that I would have to bring him back if I wanted it done. To recap, I requested the procedure when I dropped off my dog for boarding. They had the dog for several days. When I picked them up, they could not find any record of if they did, or did not, do the procedure. The front desk staff told me not to worry about it multiple times even though they did not know if the procedure was done. When I asked for it to be done while I was still there, they told me again not to worry about it. And finally, they conceded that no one was there to do it. And the whopper is that I would have to make another appointment. PS., No apologies were offered for the inconvenience on not knowing nor for directing me to make another appointment. Fortunately, there are several other vet centers in the area.

Had a sick kitty emergency. They were incredible, and helpful. There online medical tool is phenomenal.

The BEST - for boarding, for wellness care, for diabetes care, and for senior care. These folks rule. And with three dogs and two cats, we have lots of experience! Chesterfield Veterinary Center is our second home!