Pampered Pets Ocean Springs, Mississippi

Everyone was so awesome They take such good care of my babies. I have been using them for a long time

They always take good care of my fur baby and make him look great.

Long story short is don't go in with a long hair stud.. asked them to give my ausie a trim and a wash. young pup of 1 year... They ended up nicking my dogs business with sheers and claimed that he was scratching it before hand.... sorry but there is a difference between a scratch and a nick from sheers..... dogs learn... carless people do not.... My wife paid for your service regardless glad you thought it was worth the 50 bucks Talk to you soon needless to say good job leaving my dog in pain really love watching him suffer with again his parts.... I would give no stars if it was possible

Hi! I'm leaving this review to help inform future customers about my experience with this service. When I looked over the reviews for Pampered Pets, they were all positive and had me confident to leave my dog in their hands...unfortunately my experience was less than positive. I brought my dog in for a full groom on Tuesday (11/2). He is a 1yr old Mini Aussie, which is a double coated breed and he has sensitive skin. When I called ahead to make an appointment, I asked if they had experience with this breed and they quickly responded with a "yes". It was my first time using this grooming service, so I expected the front desk personnel to be patient with me as I went over what I wanted done. That was not the case. She was very abrasive and dismissive. She rushed me to tell her what I wanted done, not taking the time to greet my dog appropriately and listen to what I was asking. I came in with pictures and a list of the services I wanted done for my dog, specifying multiple times that on the sanitary trim "I did not want it short." Fast forward to when I picked him up. They were quick to get him for me and rush me out, but I took my time to look him over and make sure they did as I requested. And this is where my nightmare started. As I was looking him over, I noticed on the sanitary trim that they shaved him almost on a skin. If there was a guard on it, it did not do its job. Not only that, it very uneven and they had caught his genitals in multiple areas which caused them to bleed. They did not feel the need to mention this to me, and when I brought it to their attention, they placed all of the blame on my dog. They complained that he was moving, but who wouldn't when they get hurt? They offered no sympathy for causing him pain and still made me pay full price for the groom. The most unfortunate part is that I now have to take my dog to the vet because he has developed an irritation that looks infected on his genitals. Needless to say, I will not be returning, it was a very rude and unprofessional experience. I hope you consider this review before leaving your pet in their care. *I would leave pictures, but I don't want this post removed*

Their sign said they were open but they were closed I called the phone number and can't get anybody to call me back if this is how they do business I'm really surprised they're still in business

Otis is a labradoodle/golden doodle. His “patience” of getting groomed was not there. We had taken him to many groomers, since he was 3 mos. Otis would get bad reports and he would not cooperate. He rather hang himself, curl up and sleep than to deal with all the pampering, clipping and touching (now he’s a loving dog and loves people to touch him). If it weren’t for the heat and the allergies, we probably would not have him clipped and groomed so much. His cuts kept the allergies away. so, along came Ms. Lorie and Ms. Sabrina! A God sent and two of Otis’s favorites people to see, mine too! They knew how to handle him and he loves them. Not only does he leave handsome, he comes home with good scores and is tail wadding happy. Thank you Pampered Pets

A friend was keeping my dog and had a last minute schedule change and was unable to keep him. Pampered Pets is right around the corner and got Shadow in, boarded him for a few days and groomed on the last day of his visit. The staff was friendly and Shadow’s never looked so good. We’ll definitely go back.

We are pleased with our pets' grooming!

OMG was I so happy with the results of Olaf's first trip to Pampered Pets (& many more to come)! Reasonably priced for the grooming of my Cocker Spaniel! Staff were very friendly & treated Olaf very well. Have found a new groomer!

They do amazing with your pets

Extremely rude. Called to ask about the price of a getting my goldendoodle washed and scissor cut. The lady was very aggressive and said she couldn’t hear me and that I needed to “speak up” and then I repeated myself and she then was a b*tech and said “yeah no we don’t do scissor cuts” I will never be bringing my dog here EVER.

You guys do such a good job with Gizmo. He seems so happy when he gets home! Thank you for taking great care of my fur baby!

The staff was very helpful and attentive. Did a great job with our pet.

Extremely professional. They truly listen to what you want they do amazing on my fur babies.

Pretty great place to take your fur baby to be treated well.

I have took my do peanut there a few times they do excellent job on him and price is good the staff are friendly n caring ppl they take care of him like would yall wonderful. Staff. I would continue to come everymonth to get wash nails.donr god bless each everyone of yall

They did a beautiful job on our Bechion

Takes great care of my baby sasha. Thank u ladys

Boss loves going to Pampered Pets!

The ladies here are rock stars. They love on each pet that enters the doors and even remember whose mommy is who at pickup. We have one dog that is rather timid around lots of other pets and they were very sensitive to his needs. Both dogs came back clean and happy from their visit. We will definitely visit again.

A pair of the most kind people iv come across in my lifetime. Will go back when ever I'm able to.

We love this place and so does our beloved Tasha - a 15 year old Husky/collie mix. They take great care of her and allow her to play with other friendly dogs during the day which is great for her. I feel much better going out of town on vacation knowing our dog is well taken care of and having a wonderful time too. Friendly staff and reasonable prices too. We have used the place for many years now and will continue as long as we have our dog.