Bjs Dog Grooming Columbus, Mississippi

I was referred to this place from a friend. She had great things to say about this place especially since I've NEVER boarded dogs before so overall this was a new experience for my family and I and our much needed vacation. My golden retriever has some anxiety issues and tends to urinate when he's excited or is around a "human". I explained that several times during drop off. I have no idea as to how my dogs were treated there ????.. My issue came at pick up time. I was called this a.m at 930 from Micheal and he told me what the price was as well as what had been done for that day.we Agreed and he sounded very professional. I went to pick up my pups and the lady behind the glass asked a few questions, found my contract then started crossing out things stating "this is wrong, this should be 6 days not 5, this should say 1 bath not 2.. etc" and my total increased almost 100 bucks!! I politely asked her to explain the charges to me and even told her the amount I was expecting to pay at pick up AND I even pointed to where Michael (a worker there) wrote on the contract how much was due. This lady went to get the blonde haired lady and both of their attitudes went downhill.. ???? Brittney even stated " just fine, whatever just take x,y,z off and from this point on we'll strictly follow the contract" she then stormed through the door to get my dogs.. My question was HOW WAS THAT MY FAULT?? Your worker who works with u informed me on pricing so call him and get it straight then address me... RIGHT?? I was willing to pay and just wanted us all on the same page but maybe the ladies there were just having a bad day? The blonde lady even stated, "how about I charge you the 290.00 and if there's an error on our end we can credit it towards your dogs next visit".. then I said no," how about you charge me the amount that's on the contract and if there's an error on my end CALL ME AND I'LL BRING U THE DIFFERENCE ". I will not return and I'm sure those ladies are sad at all! The next customer who pulled up as I was loading my pups was greeted with all welcoming smiles ???? ???? , and of course, I felt like another NUMBER. No thanks, see u later, come again, sorry for the inconvenience.....NOTHING:) .just the world we live in;) .

BJ's Dog Grooming is by far, the best grooming professionals around the area. Finding a place that you feel genuinely cares for your pet can be quite difficult but at BJ's, they definitely differentiate themselves so that you can fully count on them to take the most precise care of your pet. If you are in search of folks that not only do a great job but are very reasonably priced, look no further. We will definitely be back for a long time! Thank you!

They take care of our pets like they are their own fur babies. We go here for grooming and boarding. I'm so happy Columbus has this place. They are the sweetest and very helpful. Even suggested some things for my corgis itchy skin. We will be long time customers. Pro tip: call well in advance for grooming. It's a popular spot and usually booked at least a few weeks out.

Great service and did a great job on our bordie collie, they were able to work us in on a very short notice. Will use them again!

Great place to board. They took excellent care of our lab and did a great job with the grooming.

All the staff was incredibly friendly and kind. However there were serious issues with the communication. I am new to grooming my dog, so there is some fault in me not understanding how grooming works. I made an appointment for 10am and showed up on time. I waited till about 2:30 to call wondering where my dog was. I was then informed that this groomer works on a first come first serve system. My question: Why did I make an appointment then if there was never an intention of seeing her at that time? The women on the phone kindly explained to me that the dogs that are dropped off at 7am are seen first and that all dogs are air dried which causes delays in appointment times. My question: Why was this information not told to me when I contacted them as a first time customer? Then she goes on to tell me that my dog was the last dog to come in a while not been done until 5pm. I then asked if she has got started on my dog and she said that she was currently air drying. If my dog wasn’t going to be seen till 3pm, why couldn’t I have dropped her off at 3pm? My dogs are an extension of my family and I do not like leaving my dogs in unfamiliar places with random dogs barking non stop. Yet this exact scenario occurred due to the lack of communication. I personally will not be coming back due to this communication issues and the amount of time they kept my dog.

my dog was smelling after they groomed him and hair cut was Terrible!

Anyone looking for very nice and caring people BJ'S is da place. They meet not only the needs for my dog but they made me felt so comfortable before and after the fact and their grooming services is the best by far,I've done with several groomers none like BJS thanks so much you guys.????????????

I'd heard so many good things about BJ's so my husband and I decided to take our new mini schnauzer puppy there. When I picked him up he looked so confused which was somewhat expected because it was a new experience. I had to continually ask if he did ok and I barely got an answers. I realized they were busy but they acted if they could care less and didn't want to answer any of my questions and I was a NEW CUSTOMER! I was so stunned that I didn't notice the horrible job they did on my baby. He was gapped up in several places and his ears were filthy. Never again!

Love this place!!! Will not go anywhere else!!! Staff is so friendly and prices are great for the services provided. So happy we found this place, highly recommended for dog lovers!!!

We all hate leaving our dogs for whatever reason but my Great Dane, with severe separation anxiety, trots up to BJs happily anytime we’ve had to get him groomed or board him here. I appreciate the updates and photos I receive during his stay and I love the play area they have for the pups too. I am always excited to get my doggo back happy and clean. i believe BJs is a trustworthy reliable facility with passionate animal loving employees

I boarded my 3 month old puppy for the weekend with them, having never done anything like that before. The staff as polite, very helpful, and explained the whole boarding process in depth. The price for what my puppy received was actually very reasonable, plus the pup seemed to enjoy himself! The only downside to this review is the fact that when I elected to receive text updates with pics of my pup daily, they never delivered on that option. Kinda bummed me out that I couldn't actually see what my puppy was up to, or if he was doing well while I was out of town.

I decided to try out a doggie daycare for the first time thinking my very hyperactive husky would enjoy playing with the other doggos instead of being cooped up inside. Price was very reasonable but staff were very short when inquiring about their facility. My dog was let out (according to her activity tracker attached to her collar which is usually extremely accurate) for a total of twenty minutes the entire day. I was told they rotate between being in a confined space to playing outside, which to me is unfortunate. I would rather keep her at home. Returning phone calls was an issue as well. I will not be using this facility any longer.

Accidentally had rated it low. This was actually a really good place for my pup.

Worked with me to get our fur baby in and cleaned up and let me know when she was ready for pickup plus the cost was reasonable.

We have used Brittany for 10 years and always have a great experience. I highly recommend her for grooming and boarding. She even has Doggie Day Care!

They were extremely helpful and Bear looked great. Very happy!

Boarded our two dogs for a week. Did are walked every day and they were fed their special diet. These folks care about their dogs!

Love this place, do such a great job with my two shihtzu’s. Groom exactly as I want...

Excellent grooming and boarding for your pet.

Great people. They really love your pets! My dog was returned clean, fresh, and happy!! I recommend them highly!!

BJ'S took excellent care of our dogs while on vacation. Great and friendly staff. We were well pleased.

Very friendly staff. They care for your animal as if it was their own!

Very nice people great jobs

I love BJ's Grooming. They always listen to what I want for my dog and he always comes home smelling good and happy. Everyone that I've come in contact with there is always super nice and friendly. I would recommend them any day!!