41 reviews
All reviews (41)
Yelp (5)
Google (36)
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Brenda Symon
2 years ago
Very caring and loves the animals does great work
Jennifer Myers
3 years ago
Great prices. Great customer service ???? great grooming. Love her.
Katrina Nettles
3 years ago
I asked for a Yorkie cut on my baby and it was the complete opposite of what I asked for. It looks as if a rookie groomed my dog. I will never ever come to them again for any type of service for my baby...EVER!!!!!
June Taylor
3 years ago
I want to share my appreciation for The Groom Room. I took my Twiggy in at the last minute and they were able to accommodate. My dog was a disaster prior to going for several reasons that won't be shared. Lisa did an AMAZING job on my baby. Twiggy was cut professionally and smelled excellent. The Groom Room has earned a lifetime customer.
Stefanie
4 years ago
They clipped the quick of my dogs nail and didn’t bother to tell us before we left. By the time we figured out she had bled all over the front seat of my car. When we walked in we specifically told the groomer “DO NOT CUT HER HAIR.” And she cut her hair so short on her face she had little bald spots on her nose. Went to pet smart afterwards and had to get there groomer to help stop the bleeding on her paws. 1/5 would not recommend.
SGT Kevin Robinson
4 years ago
Great service. I WILL keep taking Lucy to get groomed by Miss Lisa
Omri Parks
4 years ago
This was our first experience with Groom Room, and it was amazing!! Our toy poodle felt pretty and looked pretty after her day visit! Owner is so nice and friendly and we hate this was our first time using literally a week before we transition to a new town :(( 10/10 recommend and I know if we have to come back to this area and Malona needs an appointment I will most definitely be bringing her back here!
Melissa Akers
4 years ago
I’ve worked with Lisa Miley off and on for a very long time! We met around 10 years ago and she has been a person that I keep close to me because of who she is! This women is strong and committed to being the best she can at everything she does! She loves not only handling your puppy’s and dogs and kitty and kittens but also loves them like they were her own family! She has had a long road of experience in what she does and no matter how hard the day gets she puts her time, love and commitment into making your babies look there best! They may not all be happy to see scissors (the ones who come in for the first time) and even yet still she tries her best to see them again by treating them with patience and caring for them like they are special to her whole heartedly! She loves what she does even on her worst days! I love how much she cares and how hard she tries and her will is to never give up even when it is a tough job to handle! I just want it noted to the public that Lisa Miley to the ones that may not know her well yet has a drive inside of her so strong and she will make sure she does whatever she can to see you and your fur baby(s) happy when you come in, out And back again!
J Fal
4 years ago
PLEASE READ:::::Dropped my dog off for a hair cut after specific directions was given for the hair cut. Picked up my dog, confused as to why he looked EXACTLY the same but tipped and paid over $100 and would look at him better at home. After looking all over..NO hair was cut. So I called Lisa and asked about the service. The first thing she said was, “we did not cut him, only blew him out.” I reminded her, that I paid for a hair cut. She told me to bring him back and I explained Bc of work I did not have time and if she could just refund me for the service that WAS NOT PROVIDED. She then lied and said oh we did cut him, after saying twice that she DID NOT. Lisa was extremely rude, and refused the refund. Not wanting to argue, I simply said thank you goodbye. HERE IS THE SHOCKING PART...she then started texting me. She harassed me over the phone for hours!!!! I paid over a $100 for a bubble bath for my dog. And then was continued to be treated badly after I let her keep the money! The continuous messaging is extremely unprofessional and scary from the manager. I wish I had read the reviews before hand Bc if you do, you will see this is the typical behavior from this grooming salon. So very sad.
Catherine Ursin
4 years ago
If i could give this place 0 stars i would. My poor baby came home looking beat up! I have a goldendoodle and she was shaved all the way down to her skin and has bald spots in some places. She has nicks all over her stomach.We paid 80 dollars for something that my husband could have done 10x better at home. Extremely disappointed and would not recommend this place to anyone.
Ava Watkins
4 years ago
A 4 year old could do better than what they did on my dogs????
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5 years ago
Wonderful experience with Lisa! My two babies are normally terrified when they come home from the groomer and my Shipoo who nervous pees didn't even tinkle on her or me when I came and got him! My poodle also looked perfect! Great woman and great environment for the dogs.
Brooke Petery
5 years ago
Lisa did a really great job with our puppy’s cut! The appointment took a little bit longer than we expected but we’re very happy with the result. See before and after below :)
Dave Thompson
5 years ago
Best place I've ever taken my mother's Yorkie to get a haircut. She takes her time, makes sure the entire animal has been paid attention to, shampoos and cleans, seems to get along well with Buttons.
Eddie Cooper
5 years ago
They have always done an amazing job,And friendly as they can be.
Josie Myers
5 years ago
My Rebel is such an anxious baby, but she took great care of him and made him feel at home! Great prices, very caring, and a great job!
Karl Hauck
5 years ago
Have been taking my dog to Groom Room for a year or so. I am very happy with the way Lisa takes care of her. Reasonable price. And is good with my little Precious. Would recommend the Groom Room to any one.
Pure Anxiety
5 years ago
Super sweet Lady!! Did great on my baby girl
Joe Brown
6 years ago
We love the staff they are awesome with animals and stand for love. I’m very happy we found them.
Amber Brown
6 years ago
The best atmosphere for my fur baby. I love this place and boarding is amazing. The staff lives near by so they take my dog out often even at night. I highly recommend Lisa and her staff.
David Brown
6 years ago
They are about comfort and beautification. I love this place!!!!! I wouldn’t take my pup anywhere else.
Pam Doll
6 years ago
I brought my puppy with me on vacation and needed him to be groomed. We found the groom room ,and Lisa was so sweet and squeezed us in. Her little shop is so cute and clean. She told me that they just Newley renovated! She did a great job on sweet Rizzo . He smelled great and looked fantastic! Thank you Lisa we will be back are next trip to Mississippi!
Stephanie Powell
7 years ago
I've been using the Groom Room for over a year for grooming and boarding and have had nothing but excellent service. They love and care for the dogs like they are their own. 5 Stars all the way! Lisa is awesome.
Rachel Phương Lê
7 years ago
Brought my PeaWee here for a cut and bath, price was more reasonable than most places around here. Got my Pea back but he wasn't trimmed to what I asked for. There was some misunderstanding on what I wanted. They made it right right away. Was very pleased
Jamie
7 years ago
Went to drop off my dogs here and had the weirdest experience. Lady was on the phone when we walked in (front door wide open to let in a breeze I assume). Dogs roaming free behind the counter. The only thing between them and the parking lot/street was a short gate. Really unprofessional in the way the lady dealt with us being there while she finished her phone call, and I felt completely uncomfortable leaving our babies there, so I just turned around and left. I can't comment on their service really, but I wouldn't recommend going here.
Brandon Greenstreet
7 years ago
After getting my German shepherd groomed there once before and having her hair cut too short(about an inch) I told them three times this morning not to shave her and when I picked her up …
Shellie Shines
8 years ago
Unfortunately this was the worse experience I have ever had with a groomer. I thought it was just my baby cut was bad , but as I seen the other customer babies they looked terrible also. My dogs cut was so uneven and they blamed that on …
Zippy Daze
8 years ago
Chance has bitten 2 groomers in the past but Lisa is great with him and makes him beautiful!! Lisa does a fabulous job and I love her shop!!
Keri S.
8 years ago
Cool place!! Take your fur baby to A Groom Room to have them pampered and taken care of.. I have been in there several times... awesome!
Karen Renee
8 years ago
Lisa has always shown her love for each and every animal that walks through her doors. She treats them all lovingly. My Lucy is very skittish, but she just loves getting her baths from Lisa. Lisa is so good with my baby. I won't ever use anyone else.
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Business Hours
Monday
7 AM - 5 PM
Tuesday
7 AM - 5 PM
Wednesday
7 AM - 5 PM
Thursday
7 AM - 5 PM
Friday
7 AM - 5 PM
Saturday
9 AM - 2 PM
Sunday
Closed
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