American Boarding Kennel Burnsville, Minnesota

I boarded my dog Pixie for the first time ever for 4 days. For a deluxe kennel plus multiple add ons(play time,walk,etc.) it was a very reasonable price. They did do extra add-ons without my authorization and charged me for it at the end, however they cleared up the issue and only charged me for the add-ons I chose. It was not the best that they did do alot of extra add-ons and still charged me however it is admirable that they would care about my dog Pixie enough to not let her stay in her cage all day since I didn't choose enough add-ons for 4, 24hr days. This place will definitely be my go-to boarding kennel for the next time I travel.

This is my first time trying their boarding services and unfortunately the whole experience with ABK was horrible. First of all, they were unclear about their charges. When I dropped off my dog, they told me I would be charged with Standard rate. But after I picked him up, I was billed with Deluxe rate & no explanation provided. In addition, their listed boarding rates were for a sleeping space ONLY. You had to pay for Daycare fee if they let your dog out to play with other dogs and a bunch of other extra charges (such as the $8 for hugging/cuddling service which I never asked for). With a 12-day stay, this place costed me almost $700 total, far more than many other places would charge. Second, despite such an expensive bill and a promise for personal attention, my toy poodle went home with open wounds and a claim "we don't know what happened" from them. I took him to the vet and found out that he was bitten with 3 deep marks. I had to pay hundreds of dollars more out of my own pocket for him to get stitches. When I called them back to express my disappointment in a very polite way, again they said "We're sorry, but we really didn't hear or see anything. Plus accidents happen sometimes, you know." No honesty, no sincerity, just excuses. Overall, super sketchy & irresponsible business. Please stay away from boarding your dog at this place if you can.

Amazing staff. My dog loves it and he's picky. Also they have private rooms and daycare. Love this place. They help extra by keeping my dog from playing so hard his back problem flares up. Nice to know I can trust them. Everyone is so nice and friendly. They all seem to love pets. Favorite place for my pooch.

We brought our dog here for the first time and had a great experience. Their base price for dog boarding is super reasonable with add-ons if you'd like (dog daycare, playtime with staff, bathing, etc.) They were super friendly and easy to work with. At pick-up, they sent us with a progress report and assured us that he had lots of cuddle time with staff, which literally put me in tears! We will definitely bring our boy back here!

Called in the afternoon asked several questions. 1. Is it ok'd that he's not neutered? Not a problem 2. Can i bring him there tomorrow ( Tuesday)? Yes not a problem.Went there Tuesday and was told no room for him, they could take him Thursday, we showed up Thursday to be told he's not Neutered and can't come there. Very disapoointed.

They took susc good care of our Cooper!

Great staff and they are very good with the dogs. My only concern is that they charge extra for having the dog socialize with the other dogs for a limited time but that, I think is the reason why we take our boy to daycare. It's for the socializing. A minor complaint about a very nice place.

Our dogs loved their time here! They feel asleep in the car ride home. The staff are great with dogs too. The first visit is free so there's nothing to lose by trying it.

I just boarded my dogs here for the first time- the kennel staff were pleasant and communicative, and the dogs were clean and happy when i picked them up! Happy to have found a good boarding option in Burnsville.

We highly recommend the new Play and Train at the ABK in Burnsville. We signed up Gracie for training three times a week for four weeks. The training was so good we signed her up for another four weeks (sit, shake, down, stay, wait, and heel). Kassie is an exceptionally great trainer with a calm demeanor and she will love and care for your pet. She was the reason why we sent Gracie for another training session. Gracie loves her! The front desk girls are also so helpful and friendly. Thanks, Kassie! Gracie and Peggy

Very well organize and excellent customer service.

They were very helpful and friendly. We brought our 9 yr old dog in with our 1 yr old pup. The team was very accommodating to keep them together, while not tiring out the older dog too much. Thanks!

very bad expiriance for my puppy I was very sad when I pick my puppy from Bloomington location after a week stay with them ,they gave me with dog bite on his left leg and luckily he is alive ,I'm telling you find other option!!!

We have been using ABK for over 10 years with our different dogs in our family through those years. The staff is and always have been super professional, they will love your dog as if it’s their own. The owner truly cares about dogs and animals. We cannot say enough good things about this company!

We have always had great service at American Boarding Kennel. Our dog is very happy when we pick him up.

amazing experience our dog had. We have never used them before but my mothers dog had always great experiences. Thank you so much.

Got my dog a bath and hair trim and Pam did a fantastic job once again.

Pretty unprofessional when trying to apply for a job position.

They lost a couple of people who were friendly and were awesome at their job. Now the play is just poorly ran and its sad to see

I had my Golden Retriever groomed here by Mikhala. He has seen many groomers over his 15 years, she was by far the best. The price was fair for what we got. I can't recommend Mikhala highly enough... 5 stars

I HAVE BEEN TAKING MY DOG THER FOR BOARDING AND DAY CARE , MY DOG LOVES IT THEY CARE , IT IS CLEAN NEER HAD APROBLEM THE BEST STAFF VERY DEDICATED TO THE ANIMALS

This is a fantastic, convenient boarding facility! I especially like the ability to have the dogs dropped off at Augusta near home where they are Then transported to the kennel.

The staff is very nice. My dogs looked very happy, they love going there to play.

We have a pom that needed help with grooming in the worst way. He has a triple coat and is nervous about grooming because of past experience. I cannot say enough about how wonderful, patient, and loving the groomer is at this abk and how wonderful and loving she is. He looks the best he ever has and has been strutting around since his grooming. All staff is friendly and we will be back. Babe thanks you!!!

Great place for dogs. I took my dog there nearly every day for 3 years. The first day, he was terrified to be left there without me. By the second day, he couldn't contain himself once we entered the front door. Soon enough, he knew when we were on the right street and was so happy to get out of the car and meet his friends.

We had our very skittish Goldendoodle groomed at American Boarding Kennel, and they did a fantastic job! She looks great, was comfortable, and it was reasonably priced. We will definitely be back!

I boarded my two dogs at ABK for the first time and will definitely come back! Prices are reasonable and staff members were helpful and friendly from booking to picking up. My dogs were able to stay together in one room but isolated from other animals, which was ideal as they had been exposed to ringworm a few days before boarding. The staff kindly assured me that they would take safety precautions to not spread it to other animals (hand washing, not sharing leashes, etc.) and even offered to take my dogs to the vet for me. It was amazing peace of mind knowing ABK staff would keep my dogs safe and healthy. Thank you!

Our dog loved getting his grooming at the American Boarding Kennel and everyone was so welcoming and friendly! :)

2nd or 3rd time boarding our rescue dog with ABK, this last time for a full week while traveling out to the Black Hills. Being a repeat customer, and trusting this business enough to care for our family member for increasing lengths of time sums up our level of confidence in the kennel and its staff. Good job, we'll be back.

Everything regarding our experience with American Boarding Kennels, was “Second to None”., during our pet cat Ollie’s. boarding this past weekend. To the professionalism and helpfulness of the staff, in handling every detail, including the fact that we had forgotten a key immunization prior to dropping Ollie off, which they were able to take care of in scheduling the immunization for Ollie without causing any issues or delays for Ollie’s stay, and our leaving town on time. We’ll definitely be back with Ollie on our next time away from The Twin Cities. You guys ROCK! Thank you!, Thank you!, Thank you!????????