Somerset Dog Grooming Troy, Michigan

Took my 35lb Goldendoodle here for the first time for a feet/face/Fanny cut between his full grooming appointments at his regular groomer. He had a few minor mats on his ears which I pointed out to the groomer. When I got home I noticed instead of trying to brush the mats out, she completely hacked out the mats. His ear was left with a massive chunk taken out of it down to the skin in two places with no attempt to shape or even out his ears. The nails were also poorly trimmed. Lastly, this service cost me just as much as his regular full grooming appointment. Will not be going back and would not recommend.

We are from Brooklyn Ny and we take our dogs Derek Jeter and Lacy to get groomed and they look magnificent every time!

This is honestly my favorite groomers. I am super particular about how I liked my dog groomed. I am a regular. They do take walk ins so I dropped my dog off and they charged me 65 for a “mini groom” (Ig it’s just a bath) but didn’t even cut her nails. The lady that normally grooms my dog was not there but I did feel like that mini groom service was not worth 60. A full groom is normally $55. I would have given them 5 stars had I not encountered this experience. My dog actually gets excited when she sees the lady that always grooms hers, almost jumps out my arms!

We had a great experience with our mini Bernedoodle, over several grooming sessions.

Took my 10 month old Golden retriever earlier this month to be groomed and am so impressed. I had taken her to another groomer 2 days prior but they were only able to bathe her - they stated she had a bad temper. Somerset grooming cut her and said what a sweetie she was. Will definitely be taking her here moving forward. Thank you guys!!

Did a great job with our AussieDoodle (Max). They asked if I was happy or if any more trimming was needed to get the look we wanted. Very skilled employees that obviously knew what they were doing. Our 4th trip here and I won't take our dog anywhere else. You get what you pay for.

I have taken my dogs here for years. I had a problem a few months back and dismissed it. Then that last time I got them groomed my old dog (15 years old) was cut under her leg. They did not charge me on her but my puppy was cut several places on ears in that ears etc. They made no mention of it and when I contacted them they just brushed it off like it was normal or she scratched herself. She did not scratch herself they are cuts. I will be looking to find another groomer as they are not reliable and have poor staff.

Specifically told them not to cut any hair and they removed all of my puppy’s furnishings on his face. It was not clearly explained to me what they would do. It was my puppy’s first groom. Be sure to understand what they mean by a clean up.

Always friendly and since my dog is short hair and we bath her ourselves they just take care of her nails as a walk-in. $5 is a good value and she has always been frieghtend of the nail clippers but they get it done and have never clipped them too short.

Long lake and livernoise location is always great . Very fast and very friendly

Best place around. Always a great job.

I've only ever took my dog here, so when I took her this time and picked her up and has a $15 upchage from the prior visits, I was a little surprised. I questioned why and got the response she was "heavily matted" on her legs. I found this hard to believe as I brush her daily. Being that I didn't want any confrontation, I paid the fee and didn't tip my nominal 15% this time, and left. As I got her in the car, I noticed a area on her hind legs cut (shaved) very short and her ears weren't the same length. It's sad to say I'll be looking for another groomer after this.

Got my long overdue ten year old shepherd in for a groom. He looks great, and he isn't the easiest to handle given that he doesn't like to be brushed. Still, the groomer did a thorough job and was nice to deal with. We will be going back.

This was my first time at Somerset John was able to get me in Missy was my groomer Spike has never looked better

We went there once and it was not at all a good experience. I was hoping to find a groomer because the one we were using retired, so we thought we would try Somerset Dog Grooming out. The ladies were nice however, a couple of them seemed very young. We took our Bernese Mountain dog there and it took 3+ hours, they charged us $90 which seemed high for what we were asking them to do, they squeezed him in a crate that was 2 times smaller than his size dog crate with a huge blower attached to the crate (poor guy had no room to move, I was so disturbed to see him in there like that) and we brought our baby home and he had several cuts on his skin that he kept licking. His hair was absolutely awful- such a hack job! This seemed surprising to me as the other groomers I used in the past said he was an amazing and easy dog to groom. My dog couldn’t get out of there fast enough and I knew walking in that something was off and I felt uncomfortable, I should have just turned around. Thankfully we found an amazing place that doesn’t crate dogs, aways gives my boy a big hug when he comes in to get groomed and they always send him home with a cute bandana and choice of a toy. They only charge me $60 and my dog is $120 lbs! Our new place always asks us exactly what we want done and then asks us what we think when we pick him up- so personable and caring! Totally the opposite of what I felt at Somerset Dog Grooming. Others may love this Somerset Dog Grooming but we will never go back... I also would NOT suggest you to go there if you have a large dog breed.

Worst hair cut my dog ever had! I'm going to have to finish his hair cut myself, after paying $65 for a small dog! Never going back!

They take great care of my spanky he always looks great an they are in very polite when you come in they always great when you walk in even if they are busy an walk -ins are welcome

Good service and treat the dogs very well.

The girls were awesome! I needed to have Maisie done fast. And they were accomading. They were wonderful.

Correction to my previous comments, the owner of the store called my wife back and was very nice and understanding on how bad our experience was after going there for a long time.

All staff members are very nice and they take care my dog with love and gentleness. I have been coming to this place for 2 years without any complain.

I love the dog groomers here they do a great job!

Always get my dog in last minute. Friendly staff

Been going there for at least 5 years. Love the place. Highly recommend

Took us immediately. Very friendly staff and very clean. Very accommodating. Highly recommended

Over $100 with tip for two dogs under 20 lbs each. Cut isn't lasting as long as others. Keep cutting our pups cute beards when we do not want their beards cut

Very nice people. They took really good care of my puppy. And the prices are reasonable. The Southfield location was good too.

EMILY !!!! groomed my baby dog!!!!! ???? She is amazing! Not only did she calm my baby down! she is such a sweetheart! She gave my dog the best hair cut he has ever had!!!! I highly Recommend her to every one of my friends from now on ???? thank you so much. Never going to anyone Else

Very disappointed to hear that my dog-nephews haircut resulted in a cut to his tongue. It was brushed off as no big deal, “because he didn’t yelp when it happened,” and it was his fault because he “licked the scissors”. Although a small discount was given to my sister on behalf of the incident, this is completely unacceptable. He had been here once before and the previous haircut only took 45 minutes. This cut took 3 hours and it can be assumed that it is only because staff was just waiting for his tongue to stop bleeding (it was still bleeding when he was picked up). To top it all off, he still has knots in his fur.

I took my Husky mix to them. And he has alot of hair. They did such amazing job on him. And they took such good care of him. He looks so good. Everyone is commenting on how great he looks. I will be bring him there from now on. Thank you to everyone. Your a great staff, friendly, professional and you love what you do. It shows.