PetSmart Troy, Michigan

366 reviews

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Reviews: PetSmart (Troy)

All reviews (366)

Yelp (51)

Google (315)

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Edward Johnson

a year ago

The guy cashier was rude they need to get females back on the cashiers


a year ago

Payed $200 for new clippers, just to find they're used. Dog hair inside of it and everything. They seem to work fine, and i'm not against buying used, but I am against being lied to.

Quality Preservation LLC

a year ago

Great experience would highly recommend this to all friends and family. Great atmosphere and setting.

Vishal Mandvekar

a year ago

The staff is welcoming and knowledgeable. They answered all the questions about the fishes and fish tank.

MsFran Vitale

a year ago

They do a great job day cashier is wonderful and fast

Lisa Dickinson

a year ago

The doggy daycare is the best!

Greg Pike

a year ago

Great people, great service, great products...what more does a pet owner need?? Nothing! I love taking my little buddy to the salon...everyone is so upbeat and happy to see my little Moose that I'm smiling all the way home. Melissa is an excellent groomer and is always happy to see Moose...and he her! It's a well run fun place to visit.

Esther Moore

a year ago

Friendly fast service... knowledgeable staff ????

David Lingerfelt

a year ago

I called asking about a product. The person who answered helped me right away. I was able to get in and get what I needed in minutes.

Delia Chandler

a year ago

The staff always treats Loki with great care and patience. He comes out looking and smelling amazing every time!!

Dennis Hartson

a year ago

Great Staff! SALEEM is the best for dog grooming and nail clipping.


a year ago

I love this store. Always neat, organized, friendly and stocked. Prices are reasonable. Aisles are wide enough for pets to walk. The pets for sell are very well taken care of. I have seen birds, hamsters, many tanks of different varieties of fish, small reptiles, chinchillas, feeder fish. Also, a foundation/organization that represents cats and kittens to get rehomed. They have Pet Grooming, veterinary services, hotel services. I use the grooming all the time. Nice, neat and clean. Lately very busy! So far the earliest I got my dog in was 2 weeks out. They cut the way you want. They have examples of the cut lengths to help if needed. Parking can get hectic because the store next to them tries to park at PetSmart instead of their exercising parking area. There is a large variety of stores in this corner of the street. Wonderful store.

Amanda G

a year ago

I bought my sec betta over there , and he is suffering SBD, I do not want return him because if I do he will dead for sure ! The store abuse betta fishes there has many dead and so many sick , because the water was so dirty , nobody even care about them at all ! It makes me upset !

Carol Zager

a year ago

Awesome daycare for my cattle dog puppy. John, Karolyn, Mark and the rest of the Troy Camp Crew are fantastic. From their warm greetings, to the service provided to me and Chocolate Chip, to all the training, fun events and activities and all the awesome friends at camp. My puppy is so happy. I strongly recommend coming in and checking them out. Troy Petsmart is near I75, Rochester Road and Big Beaver, excellent location. The price and space are perfect as well. Love seeing Karolyn's smile and John's conversations about how energetic my pup is.

DOC Sideways

a year ago

Clean, easy to navigate. Line was quite long to check out as only one cashier. Otherwise nice visit.

Patrick Tuohey

a year ago

Michelle helped me find some products for my cat and was extremely knowledgeable and friendly. Thank you so much!


a year ago

Always have what I need, store is clean, people are helpful

Kelly Capler

a year ago

Excellent variety, great prices, and wonderful customer service

Stacy J

a year ago

good products DA BIRD cat toy is the FAVORITE AMONG ALL CATS, IF you think you're cat has just lost interest in playing or is lazy or just 0 whatever your opinion might be. Haha HANDS down 100% OF THE TIME it works Everytime with every cat. The feathers attached to the fishing type pole move/spin in a way that sounds like a real bird and it moves like a real bird too. My cats GO NUTS ALWAYS AND EVERY FRIEND'S CAT rescue, adopted, temporary, pretty sitting cat as well. GET ONE

Stephanie Bell

a year ago

Shout Out To Tiffany Our Groomer ????????Thanks For Taking Care Of Our Puppy Buddy. He's Always Groomed So Well Fluffy Soft & Boy The Shine On Our Handsome Husky Boy.


a year ago

Good staff and customer service.

Kolby Heimbecher

a year ago

Fran is so nice every time I come in!

Betty Brown

a year ago

Helpful staff, reasonable prices, very pet friendly.

See Loo

2 years ago

Highly satisfied! Julie groomed my 3 month old Sheepadoodle to perfection! I could tell she loved dogs, and my pup loved her back! She listened to all my concerns and requests and my Sheepadoodle is ready for the summer sun! It was his first groom and he does not seem traumatized at all. We’ll be back for more grooming appointments. Thanks Julie!

Denisse Acosta

2 years ago

Great. Always good service and now great training class for my dog with trainer Niki. It is amazing

AJ Miller

2 years ago

Always great customer service here

Carol Montagne

2 years ago

Great place for all your pets needs

Lovely Endearment

2 years ago

Store was clean, friendly employee-cashier. Unfortunately, shelves were not fully stocked. Only found 1of the items needed.

Michael Stribling

2 years ago

This petsmart was clean, staff were nice and knowledgeable and even helped me pick out the best food, treats, and toys for our guinea pigs.

Ron Nairn

2 years ago

Good selection and extremely helpful staff.

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PetSmart, Michigan, Troy

734 E Big Beaver Rd

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

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