PetSmart Royal Oak, Michigan

254 reviews

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Reviews: PetSmart (Royal Oak)

All reviews (254)

Yelp (19)

Google (235)

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Paul Lederman

2 years ago

In and out pretty fast.

Bernistine Eubanks

2 years ago

Great selection of pet supplies.

Chris Allen

2 years ago

Nice store. Easy to get in and out of

Nate Batts

2 years ago

Had the dogfood we needed

Bradford Wade

2 years ago

Everything your furry friend needs

Andrea Raiford

2 years ago

Very disappointed with Grooming services. I was told my dog was ready for pick up and he was still a bit damp but he was literally wet. I paid to much money to have to go home and dry him myself. 10$ off wasn't enough for the services you pay someone else to do????

Drew Zamanigian

2 years ago

Great store for your pet with a wide variety of pet items from food to beds and toys. Much cheaper then the local pet shop however since the pandemic prices are definitely higher.

Horrez Plater

2 years ago

It was very nice , clean, organized, and helpful.

Jared Whetstone

2 years ago

The staff here are very knowledgeable of the products that they sell. Most shelves are stocked, the only issue that I've run into is with my brand of dog food they never know when it's going to be in and how many they're going to be getting, distributors during this trying time are not being able to keep up, it's not the fault of the store but of the distributor. I highly recommend that you take a walk down these aisles to find your favorite pet brand.

Jennifer Ann

2 years ago

Great. Always have what I need. Great staff and cleanly environment

Lilli Savoie

2 years ago

super nice staff! Love petsmart and seeing all the kitties up for adoption

Stefanie Perkins

2 years ago

Clean and they always have what I need in stock.

Thom Feher

2 years ago

Smaller store but has most of what you're looking for. It's nice they have cats for adoption in the store. You like to see where your donations go.

Darlene (YOWBABY)

2 years ago

This is a GREAT PetSmart. My new go-to one in Michigan. I've been there a few times now. I purchased an item recently that was marked down and needed another one. Unfortunately, it was no longer available; however, Joel went above and beyond to help me out. And thankfully, during his inventory search came across the item I was looking for still marked down. AWESOME!! The store is clean, well-stocked and staff is friendly and helpful!! Unlike many businesses nowadays where employees run to another aisle when they see customer coming toward them. Total best experience.

Leah Lynch

2 years ago

This place has the best selection of any pet stores around, in my opinion. I love the deals they offer, and they have very friendly and personable staff! Joey, one of their employees, is super awesome, funny and personable. You can tell he works very hard for the customer to feel valued and taken care of. I also LOVE how they put pronouns on their name tags!!

Patricia Sands

2 years ago

Great staff very friendly atmosphere. Staff is very knowledgeable and helpful with helping me to take care of my pets needs. Grooming service was great.

Vanessa Williams

2 years ago

Always find what I looking for n

Yaneth Gomez

2 years ago

The employees were very kind and professional when it came to my pets needs.

Katrice Sumlin

2 years ago

The sales associates weren't welcoming or helpful

Sarah Chapman

2 years ago

Lola had a blast her first day her! Thank you to all the patient employees, we will be back soon!

Tamiko Smith Renfre

2 years ago

I Love Their Grooming Department & Staff. I Took My Baby Lucy There To Be Groomed By Tamara & She Did An Outstanding Job. She Was Patient With My Baby Due To The Fact That Lucy Can Be Very Anxious Which Hasn’t Went Well With Other Groomers. Tamara Did An Excellent Job With Her Face & Nails Were Perfect. I Will Most Definitely Be Returning To Tamara For My Next Grooming Appointment.

Alissa Belcastro

2 years ago

Horrible service! Booked an appointment a month out then the lady didn’t show up that day so my appointment got pushed for another two weeks, showed up again in two weeks and they wanted to push it again! Very unreliable and costs to much for such poor service

Jason Williams

2 years ago

In and out, clean and nice staff.

jenny brown

2 years ago

Staff was very knowledgeable and professional. The store is clean and bright. I have other pet stores closer but I prefer this one.

Spencer Franchi

2 years ago

Always a great experience but the team working this evening was above and beyond! So helpful at a much needed time!! Every employee present was quick to assist me and so friendly and made a potentially stressful experience much less.MANAGEMENT, take note!! Appreciate your staff! They are truly one of a kind ????????

Zheng Chen

2 years ago

Their shelves are clean and well sorted. They have more variety, but the troy store has more discount than Royal oak.

Summer Eager

2 years ago

Very helpful staff and Joel's upbeat personality cheered my day up.

Shanice L.

2 years ago

Great workers but they’ve been bad on filling the floor. There’s a lot of missing products in the aisles.

Cindy Cavanaugh

2 years ago

Nice clean bright store, we always stop and see all the cats or kittens that are doing time there until they get sprung.

James Bradley

2 years ago

Not much selection of weight management dog food

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PetSmart, Michigan, Royal Oak

27942 Woodward Ave

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 6 PM

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