133 reviews
All reviews (133)
Yelp (38)
Google (95)
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Ted Jordan
2 years ago
Awesome job. Ask for Jessie
Kyle DeSchaepmeester
3 years ago
Nothing but good things to say about this place, great grooming for our pup Stout every single time we bring her and the customer service is great as well. We’re always greeted with a smile and positivity! Highly recommend.
Kriscilla Yandura
3 years ago
I was so excited to come here since I saw all the good reviews online about this place. To put it short, I was disappointed. They were nice enough to put my two dogs (yorkie and poodle mix) into a cancellation spot and they were very friendly and nice when we got there. However, they are expensive compared to everywhere else I have ever taken my dogs. Also, they did a slopping job on both of my dogs haircuts. They didn’t take time to do in between their feet or even really just shave them nicely all the way through. There was uneven spots on my dogs that we ended up having to cut ourselves once we got home. Definitely not satisfied with the haircut or the price. Also, they didn’t even get cute little bandanas or anything after the haircut and for that price I was definitely expecting ones since cheaper places do it! To end this, I don’t want to leave an bad review because they were very nice inside however I was dissatisfied with their grooming job on both dogs.
E C
3 years ago
We have been customers at Somerset Dog Grooming for a while, but are very disappointed that the quality of their haircuts and their customer service is not the same as it once was. Our dog (clearly stated several times that he was a male) came out with bows in his hair. We laughed and got over it since it really wasn’t too big of a deal. What we found to be very upsetting was that he had been cut on his leg during the grooming, and that they did not even notify us of the injury. When we were home, we noticed his leg was shaking and that they had put a white powder on the wound. We ended up going to the vet for antibiotics and pain medication because his leg became swollen. We are very sad that this happened to our boy, and wanted to share our experience with others. Would NOT recommend Somerset Dog Grooming to anyone that loves their pet…
Rick DeBucce
3 years ago
I had a great experience with the Rochester Hills branch. First time there and I was nervous bringing my 18 month old Cocker Spaniel there as he was not doing well with other groomers. He was a little traumatized and I expressed the experiences to John at Somerset about the cut and nails. John patiently listened to my concerns did a test nail trim as I watched. That gave the confidence to continue the grooming. My dog was in great spirits afterwards and everything looked great. I paid a little more than my other groomers, but I was ok with that because of how they handled me and my dog. Repeat customer.
Ron Harris
3 years ago
Place does an excellent job on my pugs nails. Also they do my other dog that is a rather large breed. My dogs won't go anywhere else. They both give somerset 5 stats Nico Raven
Cyndi Taylor
3 years ago
Fast, professional and friendly service!
Jessica Rodriquez
3 years ago
I wanted to like this place since everyone is nice, but on THREE different occasions they forgot to cut/grind my pups nails so I’d have to drive all the way back to get them done. If they remembered, They would cut them so quick (witnessed it) and would leave them sharp…honestly this place was a headache. They also cut behind my dogs ears and didn’t blend it so it looked so uneven and choppy. … Found another groomers not too far from them and they do a MUCH better job!
Nicholas Flack
3 years ago
Great service, great prices and availability!
Robert Martin Sr
3 years ago
Michelle (sp) does an excellent Grooming on our Giant Schnauzer (Zoey) EVERY time she goes to the Rochester Salon.
Tracy W
3 years ago
I absolutely love this groomer! The staff is fantastic and very attentive. They treat my yorkie (Sasha ) like the little girl she is. They really know their guests... parents and fur kids.
Charles Copeland
3 years ago
Took my fur baby right in. Trimmed his nails perfectly. They will be our go to for this service. Thank you very much!
Michelle Celani
3 years ago
Love this place! They always listen to my crazy requests as I am quite picky about how I like my dog’s long locks cut. They truly care about their customers.
Jennifer Patrician
3 years ago
They are amazing! We don't trust just anyone with our sweetheart.
Paul T Lafata
3 years ago
Puppys first cut! Great service. Friendly staff. They took good care of my puppy and made sure he was comfortable before grooming. Looks great!
Valerie W
3 years ago
I cannot say enough great things about Somerset Groomers. We inherited a husky/collie mix from a good friend. My husband and I have only had short hair, low maintenance Boston Terriers and I had no idea how to maintain Kitty’s coat. I have passed their facility a million times so the name was the first to come to mind when I needed to get him groomed. They did a fantastic job back then and still never fail to do an amazing job on Kitty’s coat and feet. John is fabulous with all breeds and always on point with his customer service. I recommend Somerset Groomers to every dog owner I meet
Wennessa Bonin (FlyingDuchess)
3 years ago
My first time sending my <10lbs toy poodle for grooming. Michelle specializes in smaller breed dogs. She's amazing and very friendly. She did a "teddy bear cut" on the face to make her look all round and cuddly. On her body, Michelle did a "lamb cut", shorter cut on the body and fluffy legs. Adorable!
rachelle hartley
3 years ago
Everyone at Somerset is friendly, they are gentle to the animals and Cody and Miley have the best cuts!
Rick Buzinski
3 years ago
I wouldn’t take my Westie anywhere else! They do a great job, are always pleasant, and they even accommodated the needs of our older nervous dog when we needed to get him trimmed. Thanks to John and all the staff!
Soha Sayed
3 years ago
Horrible service!!! they cut my puppy hair terribly . It was so uneven all over his body. I called 3 days after because I couldn’t keep it in. The owner was very rude , so unprofessional and he hangs up on me. Never again!!!!
Laurie Janick
3 years ago
excellent job trimming nails awesome with my pet Sunshine
Renee Perkins
3 years ago
Very quick, friendly service. My dog got a nail trim and paw pad shave as a walk in. In and out in no time. Thank you!!
José Flores
4 years ago
We take our Old English Sheep dog there every 3 weeks, they do a very good job every time and very responsive/ flexible with schedules. The staff is always friendly. Highly recommended. !
Vince Salmo
4 years ago
My dog has been coming here since we got him at 3 months old. John has taken amazing care of him always. We took him grooming somewhere else ONE TIME and we regret it. He is always comfortable being there. They make brownie look so good, clean and it lasts! They take him in fast and do not take forever. I would recommend them to any fur parent! Thank you John and the team! -Amy salmo
Steve Hoenig
4 years ago
Friendly staff. Quality grooming. Reliable.
Phyllis Chae
4 years ago
Great job as always!! Also, friendly staff
mike mosier
4 years ago
Daffodil did very well and looked great at pick up. A nice cut here.
Laura Lys
4 years ago
I brought in my 100 pound nervous German Shepherd to get his nails trimmed. They did an amazing job! I will be coming back. Thank You!
Amanda Crowell Itliong
4 years ago
This is the best groomer around by far! My dog Bieber doesn’t really like going anywhere, but he loves getting groomed here! They take such great care of Bieber and he always leaves feeling happy and handsome!
Cindy Mason
4 years ago
We took our daisy dog twice. The first time was after a long wait because of the closing of the virus so she was cut very short and it was okay but when we will took her back they cut her hair terrible. She was so uneven all over her body and the cut so close to her little behind area that she was missable. We always take very good care of her and we been using a groomer in west Bloomfield for 10 years and never ever had this problem. My husband called this week to explain and to see if we can get a more experience person and he was very rude and no help at all. I would never take my fur baby there. ????????????????????????????????
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