129 reviews
All reviews (129)
Yelp (14)
Google (115)
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Kathy Conroy
2 years ago
Called when i arrived. No wait. Clean. Dr did a good job...would reconnend.
Juli Cicirelli
2 years ago
Great place. Fantastic vets. The best.
Michelle B
2 years ago
I have never been to this vet, but when I learned that Dr Lisa Walters left Southgate veterinary hospital, I searched to see where she relocated. Unfortunately it’s a bit far for me and my cats would drive me bonkers with that long of a drive. I just wanted to give her a good review because she is so awesome! She was my favorite and I will miss her. Congrats on the new gig Dr. Walters.
A Google User
2 years ago
I was there at a very difficult time for my cat of 13 years and everyone was kind and compassionate. A special thank you to Dr. Adams.
Ed Carr
3 years ago
We have been steady customers of Roose for MANY years. We had a tumor on our dog’s leg about a year ago and Roose would not see her due to COVID lockdowns. Fortunately we found a vet that willing to treat her and save her life. Late yesterday my dog started choking periodically. I was in their parking lot promptly this morning and called to get her in (as they don’t allow people in the office still). They were full up at 9:07 (7 minutes after opening) and wouldn’t see her. Seems like a very uncaring way to treat a regular customer. Will never go there again. They seem more worried about social distancing than they do about patients.
Dawn Chorbagian
3 years ago
Dr. Roose has treated our dogs for years. We appreciate the level of care and the time he takes at each appointment. Also, we can always get an appointment when it is urgent and everyone in the office is super friendly.
Daniel Ryan
3 years ago
Been coming to Roose for years, keep coming back because all the staff is amazing. I came for the vet services but stayed for the delivery man... ???? ***Update 10/18/2021*** Unfortunately, after many years of using Roose Animal Hospital, I will need to find a new vet. Having a customer make multiple appointments for teeth cleaning and check up (charging an office visit for each) it is clear they only care about money. I have two dogs, asking me to make 4 appointments is absolutely crazy when the dog will already be in for the cleaning. Customer service was great for a long time, apparently that's out the window now.
Brooke LeFevre
3 years ago
This office is fine for when there's nothing wrong with your pet and just need a check up. When there's something or a few things going on I wouldn't recommend. My cat started having trouble with defecation after 2 weeks of being on medicine they prescribed to us for a different issue, which was issues with urinating. The inappropriate urinating has stopped with the help of a special diet but was told to keep him on this pill, too. Called several times to explain he was constipated, straining in his box, only going every 2 or 3 days and sometimes it was on the floor. And that it all started once he started taking this medicine. They said he needs to be retrained to use his box correctly. I asked if that would help with the constipation and was told no, and to just monitor his stools for a few days while you isolate him to retrain him. I said I'd already been monitoring him for several days when it became clear he was constipated and asked if they'd like to hear what I have observed. I was told no and that we just need to isolate and retrain him. Two weeks later he is still having the same issues and we are going to get a second opinion at another office. It is disheartening for me to know the staff there don't listen to the humans who are with the pet everyday and do not to want to hear what's going on with their own patient. They have always been gentle with my cat when he's there but they don't seem to really look at the big picture.
Amy Lammers
3 years ago
I cannot say enough good things about Roose Animal Hospital. The doctors and staff are all so friendly and it is clear that they share my love of animals. They have taken great care of my dogs and cat.
Sarah Rodwell
3 years ago
The vets are very thorough and informative. The vet techs are great with our dogs when we are there! We have a German Sheppard. A breed that is an amazing pet but, not the best patient. The vet tech (Bailey) was AMAZING with our GS! She was not nervous at all, and really helped a scared pup feel relaxed! We also bring our golden retreiver here with no issues. You can tell they really care about your pet! Pricing is very reasonable!
Barry Allen
3 years ago
Roose Vet Clinic staff was very accomodating and friendly. The office area was also very clean. We highly recommend Roose Vet Clinic.
Lisa Jurich
3 years ago
I really love taking my pets to Roose Animal Hospital. We see both doctors, Knight and Roose, depending on the day. Both are highly knowledgeable, skillful and compassionate toward the animals (and Dr. Roose is super funny)! The staff are equally compassionate and accommodating. They seem to go above and beyond. I can’t say enough about how well my pets are cared for. I highly recommend Roose Animal Hospital.
Nessy Cald
3 years ago
Staff and Doctors are very caring. I have been going to Roose for 10+ years. I like how well my babies are taken care of and everything is explained.
Brent Escareno
3 years ago
100% recommend had my pups first vet visit here and he loved them
Shae Fennelly
3 years ago
It’s hard enough finding an Avian Veterinarian but to have one local, that is amazing. Dr. Roose takes care of our African Grey and Blue Crown Conure. He takes his time to explain everything and makes sure all of our questions are answered. I wouldn’t take my feathered kids anywhere else.
Randy Balluff
3 years ago
We have taken our cats( and before that, a dog) to Dr. Roose for many years. Very happy with the practice--- they have a nice touch with the pets and have consistently met our expectations.
Kendall Schultz
3 years ago
I left my previous vet, that my family has used for over 40 years, due to loss of caring, responsive, and quality care, for Dr. Roose. I wasn’t sure what to expect. I can tell you that I’m more than ecstatic that I took that leap of faith. As a new patient, they took time to ask me questions about my let’s precious care, made sure I was comfortable with any procedure they were going to do, and lastly did all they could to calm my pet. Dr. Roose was very knowledgeable and made sure he answered all my question and concerns about my pet. All the staff along the way were also very kind and compassionate. Highly recommend Dr. Roose and his staff.
Jeanine Lithgow
3 years ago
Dr. Knight is a great veterinarian!
Diana Collins
3 years ago
We have been patients at Roose for almost 10 years now. We love Dr. Knight! So friendly, professional, and truly loves my doggies. Overall, everyone is professional and friendly. Easy to get an appointment. I fully trust the team with my doggies' care and feel they are in great hands at Roose!
Denise McGlynchey
3 years ago
Took my female cat in to be spayed after a first failed attempt due to bad reaction to meds. Family was of course anxious about a potential second adverse reaction. Staff (Trisha) was very helpful in allaying concerns as she was knowledgeable of the first attempt and her assurance that our pet was in good hands and would be well taken care of helped relieve some of the stress. Operation went well, cat is home recuperating with family and staff has followed up to make sure all was good. Very pleased with process and outcome. Thanks to all Roose staff!
Mary Beth Smith
3 years ago
Was in dire need of 2 cans of food to get my dog through until her shipment of I/D arrived. Since our Vet is closed today, I figured I would call here to reach out for help. They said they wouldn’t do it since it was a prescription diet. Told them I can show my order and profile that proves she is on this diet and they refused. Sad they wouldn’t help knowing they have her food available and she could otherwise go hungry if I can’t find it elsewhere :(
Lisa Justin
3 years ago
Staff is very friendly and knowledgeable. Care for your pets as if they are their own. Very accommodating when it comes to scheduling. Very clean facility. Excellent follow up from team if any concerns exist past your visit. My pets have found their Forever Vet Hospital.
Sheryl Jenkins
3 years ago
Used to love going to Roose, he was very informative and caring, and he still is. But now will be looking for a new vet, I can’t call without being put on hold for anytime from 20-45 minutes, ask for meds transferred to another line they don’t respond for days and sometimes never. The front desk care is horrible, no one should wait 45 minutes on line for anything!! Very disappointed in the turn around and how obviously customer care is not important anymore. Just a shame.
Clint White
3 years ago
Dr Roose and Dr Knight are the Best!!! The crew there are fantastic!!!! A+++++++++++++++
Jem
3 years ago
I love Dr. Knight and everybody at Roose Animal Hospital. They have always been sweet to my fur babies and kind to me. I had an emergency with my Rudy and Dr. Knight fit him into her busy day. On my way there he had a seizure in the car and they brought him right in and took care of him. Unfortunately he just wasn't going to bounce back this time. The next day.. busy holiday... Dr. Knight fit us into her schedule again for our last visit there????. The whole staff was very nice and respectfully for our time with Ru as we said goodbye to him. Thank you ! ????
JT Pedersen
3 years ago
Consistently positive customer/patient focus. Always takes time for a proper consult with you regarding pet. Highly recommend.
Matthew Peach
3 years ago
What a great place! Everyone here genuinely cares for the animals that come through their doors. I got to spend a day filming them in action, their level of care is exceptional! Very knowledgeable and compassionate doctors. The staff is incredible with the way they handle their patients, and never overlook even a small detail. Great place to take your pet, their facility is spacious and well-equipped.
Rob A
3 years ago
Great first visit - looking forward to being able to go inside again someday.
Erin Brockenshire
3 years ago
Friendly, information smart people! Thank you Dr. Knight!
Diane Innes
3 years ago
We have been taking our cat and dog here for several years. The staff is always kind and friendly, we get prompt professional service when needed! I can’t say enough good things about Roose !
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Business Hours
Monday
9 AM - 6 PM
Tuesday
9 AM - 6 PM
Wednesday
9 AM - 6 PM
Thursday
9 AM - 6 PM
Friday
9 AM - 6 PM
Saturday
9 AM - 2 PM
Sunday
Closed
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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