Britt's Bow Wow Boutique & Spa Plymouth, Michigan

They do a great job trimming or dogs' nails! We walk in, never wait long, and the price is very reasonable.

Sometimes hard to get a hold of. But they have been great. Our pup always looks and smells great.

Took my dog here for the first time, lady at the front was rude and didn’t even greet my dog, took them four and a half hours to groom him and they shaved him to the skin on his back legs, which turned into hot spots and a vet visit. My dog seemed traumatized and nervous after going and was limping from the hack job. Will never be back.

Recently I took my 8 month old puppy to britts bow wow. First time customer, my mom has been taking our childhood dog for years and never had a problem. I show up to pick up my dog and they told me they had cut his paw pad and they were not sure how it had happened. I get it, accidents happen. But, not knowing how it happened when he’s on your groomer table? We called the owner to get a refund and the owners response was “well… they did groom him”. Very unprofessional. My dog bled for a couple hours after the incident. I’m usually not the person to leave negative reviews but I was very dissatisfied with the way this situation was handled.

Britt's Bow Wow does an awesome job. They really care about their dogs.

If you need to transport your dog anywhere in the world, this is a place for you. I cannot tell you how much I appreciate everything they did for me and my nephew. We begin trying to transport my nephews two dogs to Sweden in 2019 but unfortunately we ran into a snag on our end and that had to be halted. I reached out to Jennifer this year and asked her if she could help me transport the boys to Sweden again and without hesitation she went over and above on everything she did and I’m happy to say than Hank an Kilroy arrived safely in Sweden because of this incredible company!

I have been taking my pets to Britts Bow Wow for 20+years. When they changed location, I continued taking my pets to them, even if it meant driving a ways. Was very fortunate to have consistent Groomers for 98% of those years. Then starting in 2020, it has been a constant turnover in their Groomers. While we only have 1 pet now, he is 13 and consistency in a Groomer is very important so as not to make him anxious going to get groomed. I recommend Britts Bow Wow if having the same Groomer is not important to you. They are very caring with your pets and strive to do the best job possible.

Love them! Feel very comfortable leaving our Goldendoodle Frankie with them!!

Britts Bow Wow is AWESOME! I have two crazy dogs with different needs (like cant be caged and anxiety issues). They took special care and attention to tend to their needs! I wont go anywhere else.

First time here, and I love it so far! They treated my old man like he was family! Can’t wait to bring the other pups in! His little tie topped it off! Thanks for going above and beyond!

We are always so happy with the service! Mack loves coming here!!

Always great service for our Maltese Poodle!

Great place and good prices. My dogs love it and everyone is always excited when I bring in my fluffballs. Definitely tell all my friends to go here.

I like Diane? The lady at the front desk. I didn't get out of work until 5:00 and she was kind enough to stay behind by about 15 minutes for me. I came in and my dog was sitting on her lap! Not in a cage :) I loved it, but the downfall is groomer turnover. I liked Meghan, then she was gone, then it was a nice younger guy, he left. Other than that they are great!

We've been consistent customers for years. Picked up my dog this last visit, and the price had increased $20; the service didn't change at all, nothing new. I asked why the increase, and was told, "It's time for a price increase." So, many places give loyal clients rewards for their loyalty, like discount coupons, etc. I've never gotten one of those from Britt's, though I did get a price increase. When I clearly looked unhappy, they tried to then tell me my dog's ears were matted. Her ears were no more matted than her usual, she has really long ears, and also, that's exactly why she's at the groomer every few weeks. If she was in perfectly groomed condition, she wouldn't be there. No thank you to the price increase or the owner shaming. You lost a loyal customer today.

Friendly, caring staff. Attentive to how you want your pet to look.

This was our first visit with our 15 year old labradoodle. They were AMAZING with her. I wish I would have known about them a long time ago. Hope Ella hangs around so she can re visit. Thank you ladies for taken care of my girl. Cant tell you how happy I was!

They do an awesome job here! This place is about 20-25 min from my house but I drive there because they do such an amazing job ! I have two dogs . One who is pretty difficult when being groomed ( we think he had a bad experience with a previous groomer ) and another who is just a rambunctious playful puppy who doesnt like the sit still . I don’t know how they do it but they always make them look so good and they seem happy when they leave ( not terrified like other places I have taken one of them before ) . They never complain and always say they would love to see my guys back which is nice to hear also . The place I took my guy before they gave him a score card and said he was a 1 out of 10 and didn’t finish his groom they said they couldn’t work on him . I was afraid to take him anywhere else after that so I was grooming him at home . Meghan and Wanda are the ladies that did them this last time . I believe Meghan also did my guy the time before that too. They even took really cute pictures of them which they shared with me and gave them cute st Patrick’s day bandanas which I love .

Great groomers and place is very nice.

Downtown Plymouth not crowded dog was done under couple hours looked great nice place highly recommend

Update: Funny how reviews don't seem to even make a difference to this establishment. I have received three courtesy calls to make an appointment for my dog. Hmmm? Well, if I haven't returned your call all three times, you may as well remove me from your list. I won't be coming back. I have taken my dog there a total of four times and today came to an end! Every single time I have been there, there has been a new groomer and a new girl at the front desk. Not to mention that every time I have been there, they have never been friendly. Today, I picked up my dog 4 hours after dropping her off. When I showed concern, Emily the groomer, snapped back at me and said "we always tell everyone a minimum of 3 hours!" Funny how this is the first time I hear of this and the longest my dog has ever stayed there was 2.5 hours (which is still too long) This establishment has an absentee owner along with rude people running it. Emily, has a poor attitude and I don't understand why. She doesn't want to be bothered. If you don't like your job, do not work there or just do not work! This place is unaccommodating, and expect you to tip them! Hahaha very funny! Don't you think a $50 grooming for a 12 pound dog is plenty? Or should I say overpriced? Change your attitude and practice professionally especially when customers are contributing to your paycheck! You don't even deserve a one star rating!!! I gave this establishment many chances to shape up. Sad to say my dog gets an ear infection after most visits to this place.

Very helpful and good service

I have 2 very small dogs and each are charged the same as a large dog. I feel they should be charged less. I like coming here because they are close to home.

I love bringing my labradoodle Mason here every few months for grooming. They take the time to listen to my requests and ideas, and always try to accommodate them as best as possible. They do a great job, and my little buddy always looks very handsome after leaving here.

Loved this place at first but each time I was charged more because she was matted. Ok but next time they based beginning price on that and added more for matting etc. then all I wanted was flea bath no grooming cutting Charged a full grooming charging plus xtra for special shampoo?... plus last cut was so atrocious that people asked what kind of dog she was?.. she a beautiful golden retriever. I understand the groomer was fired but I still paid FULL price for that too. I really want to support town business and be able to love them again

I was impressed, start to finish! Very clean, well organized and professional. Dog groomer did an excellent job, I will be making another appointment, next month.

Took my husky (Freya) here a few months ago and they did an absolutely amazing job. It was during her shedding time of the year as well. They did such a good job she didn't blow anything for about two weeks which was awesome. She loved the place and the daycare after was very nice. I had her dropped off before work and had her picked up later in the day. Great place highly recommend.

Nicole is the best groomer I have had for any of my pets. My little Lexi loves her. The staff is awesome and always friendly. I never worry about leaving Lexi there.