Bentley's Pet Stuff Ann Arbor, Michigan

54 reviews

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Reviews: Bentley's Pet Stuff (Ann Arbor)

All reviews (54)

Yelp (21)

Google (33)

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Christine Cabrera

2 years ago

Always a great experience here. They treat my pet like their own. ????

Wendy Zellers

3 years ago

Very helpful and knowledgeable staff.

Matt M

3 years ago

After talking with Jay on the phone about my cat's needs, I felt confident I could find the right product here. Coming in, he was just as pleasant and informative in person. I'll definitely be back.

kevin porter

3 years ago

Clean and well stocked pet store. Very friendly and helpful staff.

Katt Luvr

3 years ago

Super helpful service. They helped me put a no-pull harness on my puppy. They always give lots of samples at checkout. Actually helpful recommendations, and not pushy. Highly recommend.

Arthur Flores

4 years ago

Super nice pet boutique. Hi end foods and treats. It's a little expensive, but the quality is definitely there.


4 years ago

Nice place for pet supplies knowledgeable people and very friendly and helpful I’m so happy that they sell the litter that is Just right for my cats Highly recommended

Seth Porta

4 years ago

Always super helpful and the loyalty program is great.

Nicole Reid

4 years ago

I can't say enough positive things about this place and their staff. One of their specialists, Stefanie, helped me change my dogs entire diet and has dramatically helped my dogs heart failure side effects which changed their whole quality of life. They carry everything from raw food, dry food, freeze dried, bakery treats, broths, CBD to toys and dental care for dogs and cats. The staff remembered me after 1 time of being there and cater you educationally better than any place I've ever been to! Not to mention they're so kind.

Nancy Herlocher

4 years ago

Great place for natural pet food and treats. The staff is very knowledgeable!

kate clancy

4 years ago

Treated us with kindness and lots of support


4 years ago

Awesome store, staff, and products.

Brinda Ganesan

4 years ago

Absolutely love this store! They carry the healthiest and high quality dog and cat food, treats, toys, apparels, etc. we go there at least once a week to get raw or freeze dried treats for our dog. The staff there are very knowledge about the products and know what’s good for your fur baby! Highly recommend it!

Cam G

4 years ago

Friendly staff with great suggestions. Be sure to check out the stuff on sale, they usually have some good deals. My dog has developed Sonar and knows when we are near this store because it's awesome and he's always treated very well!!

Cortney Quist

4 years ago

My favorite place to get pet supplies! They are always giving me great recommendations and they have free samples every time I’m in. They carry a lot of healthy options for your pets. All of my pets approve! ????????????

Nana Kubo

4 years ago

Free ice cream for dogs

Jr Allen

4 years ago

The owners are very knowledgeable


4 years ago

Great service! Always helpful and smiling. It's 30 minutes from us but worth it when you need assistance.

Jennifer Burger

4 years ago

Manager is a real d*ckhole.

Rebecca Lindsay

5 years ago

We really liked the leadership before and have been coming here for years, but my most recent experience was terrible. We had nutritional concerns based on a recent fda study related to grain free foods causing heart disease and the young woman mananging the store was extremely rude. Our dog is susceptible to dcm and when I mentioned this she rolled her eyes and spoke down to my husband and I. We will not be returning. There is nothing like someone making you feel badly about caring for your best friend. Also the staff did not seem knowledgeable or able to provide any helpful information.

Carrie Martin

5 years ago

Not the same place as it use to be with the other owner. Phasing out a lot of product that I use to travel for. They are just another generic pet store. Very sad.

Michelle pelletier

5 years ago

What a great store. The people were so friendly and knowledgeable. they helped me with some skin issues and a bonus about stuff to help my pup who is afraid of fireworks. I love the changes I see happening with the new owners. very exciting. just what the store needed.

Margaret R

5 years ago

Anyone reading the reviews on this site please note that the majority of positive reviews listed are for Green Pawz - not - the new ownership under Bentley’s. I shopped at Green Pawz since the store opened and I was delighted each and every time I visited. The employees were knowledgeable, friendly, and each had a sincere belief in holistic pet care. The store was clean, well-organized and had an ambiance fitting a natural pet food and products store. I wanted to give the new ownership a fair chance so I continued to shop there for months.. Transitions can be difficult in a business with new management and personnel changes. I figured if they sold the same products then all would be well. After months of unsatisfactory experiences, I have finally decided to take my business elsewhere, specifically to Wags and Wiskers 2425 Stadium Blvd which is conveniently located close by. The Bentley's company which bought Green Pawz has opened 90 stores in two years which is phenomenal but seems to maintain little oversite to how each franchise is handled. This one does not seem to be a good fit for the community, at least for former customers. My experiences have included disinterested employees who had minimal knowledge of natural pet care and a changing store environment that is edging more toward the corporate feel of a Petco. So to others who may have had a less than desirable experience at this business under the new ownership and to those who may be researching this business for the first time ... look elsewhere. Try supporting a local business that can provide not only the products you desire to purchase but also care enough to hire employees who are kind and knowledgeable and also a management that is sensitive to creating a natural environment that echoes the philosophy of holistic pet care.


5 years ago

Extremely knowledgeable employees. The changeover had me worried but I've been helped multiple times by the new staff and they are extremely helpful. It's nice to know that even though the management has changed, they are still carrying all of the same products.

Jon Solo

5 years ago

New ownership is awful. Prices are going up like crazy. Phasing out products for the sake of just phasing out product. Do yourself a favor and head up the road to wagz and whiskers. Every day there are new employees and old ones are gone. Shame that the business is being ruined.

Jim Zemina

5 years ago

Under new ownership. The people were very responsive to the questions we asked about. Yes, we did purchase our Joint Powder from the store.

Edith Repp

5 years ago

Locally owned, friendly pet shop.

Diana Marsh

5 years ago

I have shopped at Green Pawz for years and adored the staff and the products that they sold. Since this store has become Bentley’s under new ownership they are literally phasing out every product that I purchased for my dog, including her dog food. As dog owners know, it is not easy to switch a dog to a new food, especially if they have a sensitive stomach. As well as completely changing over their products, the staff is not helpful and borderline rude. They do not seem sensitive to the fact that it’s frustrating for owners to have to find a new food for their dogs, when they have been buying certain products for years. When purchasing an existing business, it seems that the new owners should be more interested in what their customer base was buying and happy with, instead of completely changing things up. Unfortunately, I think I need to find a new pet supply store. We miss you, Green Pawz!

Charlene Gates

5 years ago

Love this place!! Extremely knowledgeable.

Grigorios Stamatopoulos

6 years ago

Nice people. They have what I'm looking for

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Bentley's Pet Stuff, Michigan, Ann Arbor

211 N Maple Rd

Business Hours


10 AM - 7 PM


10 AM - 7 PM


10 AM - 7 PM


10 AM - 7 PM


10 AM - 7 PM


10 AM - 5 PM


10 AM - 4 PM

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