Pet Supplies Plus Waltham Waltham, Massachusetts

189 reviews

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Reviews: Pet Supplies Plus Waltham (Waltham)

All reviews (189)

Yelp (26)

Google (163)

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Samuel Leroy-Melamed

2 years ago

Great pet food store. Pretty clean- for a pet store. Staff always works to provide a positive experience

james olsen

2 years ago

Excellent service . Love the variety

erin malloy

2 years ago

Good products at good price but the reason I go here vs otherwise because the staff is wonderful, friendly and will drop anything they are doing to help you. Plus I'm small and someone offering to carry 25+ lbs of food or cat litter for me is awesome!

Karina Jaffer

2 years ago

Very good selection and friendly staff

Bayhas Kana

2 years ago

very friendly and relaxed staff, great stock and prices

Hali Diecidue

2 years ago

I love the Waltham store. The staff are super friendly, helpful and awesome! They have what I want and are always up for chatting about my doggo. They love what they do and it shows.

Christina McCalla

2 years ago

I just visited your store and brought in my puppy to pick out a treat. She was barking and approached by an employee asking, is there a problem? I quickly said no, she happy and excited. She proceeded to tell me to try and control her for there are animals at the store that get nervous with the loud noise. Really,? It's a pet store for pets! This store is very convenient for me and my family however I will be driving across town to Petco going forward.

Alex Richter

2 years ago

Every time I've been here, the staff is super friendly and incredibly helpful. Many thanks!

Alyssa Mitten

2 years ago

Awesome place and they provide excellent service.

BmacBmac Macmillan

2 years ago

Great store they always have what I need for my pets

Peter Fahey

2 years ago

Great store for all your pets needs

Firoozeh Parsa

2 years ago

They have small animals needs.

Holly Day

2 years ago

Love this place. Late hours til9pm ????????????

Jasmine Lai

2 years ago

The staff at this store really care about animals and I've been able to get some good advice from experienced reptile owners from them. It's always easy to get my guys their worms and crickets. And I never wait long. It's really got a neighborhood feel even though it is a big chain store. I'm very happy with this store. It's also one of the only stores in the area that is consistently stocked with live crickets and my geckos appreciate it.

Holly D. Chamberlain

2 years ago

Dogs ???? ???? it. I ???? it. Cats ???? jealous he can't go too ???? ???? ????

Robert Baker

2 years ago

I am not one to write reviews often however the level of customer service received at Pet Supplies Plus in Waltham is off the charts and HAS to be recognized. They help you find anything you need with a smile and they welcomed our dog in the store and treated her like she was theirs. Mike, Nina and Nisi specifically are just the nicest people you will find at any store not just a pet store. They exemplify and are THE standard in what customer service should be at every level.

S B76

2 years ago

A must visit for pet owners and lovers alike. I love this store better than Petco. Has a little of everything and prices are pretty good. Must check it out!! Talk with the kind manager if you're not finding something you want and she'll make sure they have it for you. Now that's customer service!!

Donald Hovasse

2 years ago

I like this store for several reasons its never crowded employees are helpful, their prices are reasonable, I always find what I need , and it's close to home

Akshar Kakadiya

2 years ago

Good place to visit. Nice people veey responsive and helpful.

Christopher Williams

2 years ago

Puppa loves to go here!

lpsmlplover875 Almeida

2 years ago

They're nice and helpful with everything love it.????????????????????

Dan Chase

2 years ago

I was shopping for dog toys when an employee tried to help. I let them know I didn't need help they wouldn't leave me alone. I ended up feeling so uncomfortable with their aggressive behavior I ran out of the store.

Cameron Colella

2 years ago

This place has been nothing short of awesome since I moved to Waltham. The employees really care about your pets. They are super friendly and provide an all around great experience in store. Thank you!

Denys Stuffle

2 years ago

Always a pleasant experience. Has products I need and are now offering coupons every so often which is fantastic!! Nice staff.


2 years ago

I just got a cat scratching post at an amazing price. They were having a super sale. Besides my great purchase, the man who assisted me, (I did not get his name) was so helpful and friendly. The Science Diet I just bought my cat was a lot lower priced than Petco. I always thought smaller stores were more expensive than big chains but not in this case.

Rick Muise

2 years ago

Good location, plenty of parking, easy to find items & friendly staff.

Simon Huynh

2 years ago

Wonderful place to get supplies for your pets. The staff are friendly, helpful, and very knowledgeable. I also love walking around the store and observe the cute hamsters and fishes.

Deba Dunn

2 years ago

Pet Supplies Plus Main Street Waltham are friendly, professional, and always provide fast service. Highly recommend this store.

Marina Orlova

2 years ago

Great pet store! You can find everything you need for your pets. They also have cookies for dogs from the bakery. This is so amazing! My dog loves them. Customer service is great, everyone is so friendly.

Lindsey Kerr

2 years ago

Great staff, good variety of products

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Pet Supplies Plus Waltham, Massachusetts, Waltham

1030 Main St

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