Baer's PET DEPOT Mashpee, Massachusetts

TERRY AND MICHAEL AND STAFF SO WARM AND FRIENDLY ! WE LOVE COMING HERE THEY TREAT YOUR PET AS IF IT WERE THIER PET ! THEY REALL CARE AND HAVE YOUR PET'S BETTER INTEREST AT HEART ❤ LOVE ANN & JUDY RODERICK-DUMAINE!

Great place take my dog there they are great with her and always call to check up after any big appointments

I would not recommend at all

Cute pet store in Mashpee but the prices are way too high, their inventory is lacking & they still require everyone wear a mask (vaccinated or not) which is ridiculous. Get with the program!

It's important to understand that this is essentially two businesses under one roof: the pet store and the vet. The staff of the pet store are wonderful, consistent, familiar faces over the years who know names, remember pets and are wonderful in general. The vet side of things seems to have high turnover and a very different outlook on customer service. I'm not sure I've ever delt with the same person twice at the vet counter. I've put up with the exorbitantly high prices for basic goods for years because I like the staff and it's important to support local business. When the vet staff sold me the wrong prescription food this year, which made my dog sick, I accepted mistakes happen and continued to shop here. Today though, was the last straw for me: despite being recovered from covid for over a year and fully vaccinated and in possession of my card, I was refused service when I tried to get my dogs prescription because, months after the mask mandate ended, I was not wearing a mask. I will now be paying between 35% and 50% less for my pet needs by shopping elsewhere. I will miss the friendly pet store staff and their good nature, but it is clear that the vet staff and the Veterinarian running the business does not want your business.

Awesome McGinty was well looked at and cared for.

I've been bringing my german shepherd here for a year now for gromming and they do a great job. I will always bring my dog here and would recommend baer's pet depot to everyone zoe my dog always feels better after getting grommed

boy not sure where to begin.. not only did Dr prescribe my dog a med before getting the paid results back.. but the med made my poor dog sick....!!!!! DID YOU KNOW WHEN YOU PURSHASE ANYTHING IN THE SORE THERE IS NO REFUNDS OR CRIDITS!!!! OH AND THEY REFUSE TO PUT UP ANY SIGNAGE TELLING YOU THIS ..AND THEY ESPECIALLY DO NOT WANT TO DEAL WITH YOU IF YO HAVE ANY ISSUE WITH THIS POLICY.....OH AND YOU ARE ONLY ALLOW ONE CLEARANCE ITEM??????????????? NO SIGNAGE ON THAT RULE EITHER......

Good choice a little higher price

My dog goes here once a month for grooming. They do a great job!!

Dr. Baer and his staff are kind, caring and skilled. Their quick thinking and skill saved my dog's life after he was poisoned. I am so grateful for them.

Doctor bear aswome it some the staff and gromer I have a issue with

We have been using Baer since we picked up our first rescue in August of 2018. We have never had an issue with their knowledge, attentiveness, service or pricing. I actually feel good about the pricing when we leave. I’ve had $200+ vet visits other places and have yet to have one that high here. It’s funny to see people complain about not filling an RX from another vet..... would your doctor blindly fill yours with out a physical? Probably only wanted 4 pills too. Lol. Vets are not CVS order via pet meds and overnight it if it’s that needed. We also use Hanna for grooming their. She takes both pups at the same time and they come back clean and beautiful. I won’t argue as I can even get them in a stock tank when it’s 90 out...????. ????

Great place murph loves Dr.B

First visit with our new puppy. The staff helped us setup a health plan and whats best for our dog. The store is stocked with quality foods for all pets. The veterinarian was very informative and sensitive to our dogs needs. Their prices are very competitive and have some affordable health plans for your pet.

Everyone is extremely friendly and very helpful!

Clean, friendly and excellent customer service ???? I recommend to any one with a furry child.

They’re the best!! We take my cat Ali there, she’s a rescue who was born with a neurological disorder. Every time I call (even a year or two in between) they remember her by name! Dr. Baer is wonderful and so is the staff! Ashley always goes above and beyond to help us. I can’t reccomend them enough!

Very friendly. Always has what I am looking for

Can't say enough about this place ! Not a thing missing !! 2 be considered what u call a top notch 5 star ! ***** successful business! This is the blue print you use for all that need extreme success ! Kind , compassionate, caring , knowledgeable, above & beyond customer service ! I would give high praise ! & definitely a 5 star review ! ***** verternarians Terri & husband Michael Baer that own ! Get this all in one giant all u could possibly need! Dog & cat food ! Water & reading bowls ! , cat litter ! Only healthy good for Cats & Dogs ! They sell the best for your beloved " fur babies to live a long healthy life ! Beyond there years ! Toys ! For cats & Dogs ! , beds , leashes, collars , cat liter !! ( all natural ! ) the best on the market not to harm the cat later involving charcoal perfumed basis products that catch you basically to purchase to buy to downgrade smell ! But would rather sell safe products for kitty litter that are all natural for them 2 live off there paws & not catching up with them later like a " fireman " !! Competing against heslth issues with fire ! & charcoal ruining there lungs later in life causing kidney & liver problems leading to death because of chemicals in regular outdoor treated charcoal( cancer ? ) products to mask the smell of the animal ! Instead caring about a 100 % healthy alternative for 100 % healthy food & litter care for your cat to extend there lives ! Also the store has so much more !.... a regular grooming services ! U can purchase other pets ! Like birds , guinea pigs , fish , sometimes ferits!! & the veternarians ! The BEAUERS ! themselves ! An excellent, extremely talented vet team ! Also there vet techs that show u they extremely care ❤ for your pet simple procedures like having your pets dental care cleaning are a big deal to Terri & Michael Bauer ! Because they also have a 24 emergency! Animal clinic Hospital! I mean how much more can I say ? Or prove to you this is the vet we bring to our 5 year old Bengal boy DANT'E ! To ! So patient so kind so loving so knowledgeable so understanding with costs today because of pandemic they choose to help you & work with you ! And there motto is they never " SEND ANY ANIMAL AWAY " !! NO MATTER HOW STRESSED OR DIFGICULT Z! IF ANYONE KNOWS PROFESSIONALLY WITH KINDNESS & CARE U THINK CONFIDENTLY YOU HAVE JUST FOUND YOUR NEW NEXT VET TEAM & VET TECHS , & GROOMING STAFF & CUSTOMER SERVICE STORE & TEAM ! THEY WILL A BLOW U AWAY ! THERE ARE NO THER CHOICES BUT BAERS PRT DEPOT THEY CERTAINLY MAKE U FEEL LIKE PAFT OF THE FAMILY ! PAY ATTENTION 2 YOU & YOUR VET LIKE THEY HSVE BEEN YOUR VETERINARIANS FOR LIFE ! WE LOVE YOU MICHAEL & TERRI BAER'S PET DEPOT ❤ ????! HAPPY HOLIDAYS !! Judith Roderick! ????????????????????????❤❤????????????????????????????????????

Trying to support small business, did not have our dog food on the shelf but did have it in a small stack that they received and would not sell it because the lady said she was not done checking it in. There were no other customers in the store she was to busy talking to the girl at the vet desk. I guess my business is not needed. I will never support them again, I will go to someone who values customers and wants to keep their business. Shame on you for treating customers that way. Count my business gone.

All our pets go to this Veterinarian Excellent service Also started taking my Rodeshian Ridgeback Boxer mix once a month for her nails ( Carrie Sue ) my pup is very well taken care of and she is gentle and you can tell she is a pet lover Michelle at the desk is friendly and a pleasure to deal with If you want too notch care this is the place to visit

Always take great care of Jack

Well I wish they had more bunny stuff available. The staff a very friendly and helpful but like I said if they had more small animal stuff available I would go a lot more.

Absolutely the best, most compassionate Vet. and staff for our girls health care

The most friendly and knowledgeable staff! Amazing!

Overall I really like this place for pet supplies and the girls who work the register are really nice, but I called to get info about their vet's office and the vet staff were kind of rude. Found out a friend of mine brings her dogs there and also had issues with the girls at the vet desk even though she really likes her vet.

Great staff, always friendly and helpful. Lots of good stuff for your fur babies

Wonderful and friendly... Hannah is terrific!!

They dont even deserve 1 star