Valley Inn For Pets Hadley, Massachusetts

The staff provides the best care for pets and is super patient and kind with their parents' million questions

Let me preface this review with the fact that I am a long time client of valley vet and everyone there has been great. Valley inn for pets on the other hand is not somewhere I would recommend. Recently did some boarding and daycare for my dog and a big selling point for me was the ability to check in via camera feed. My wife and I diligently checked the camera feed and for the most part she was barely taken out of her isolated room. When I think of doggy daycare I think of socializing and play. This is more so a kennel to keep your dog safe but they will get close to no actual time outside their kennels. Also the staff was not very friendly or accommodating and it didn't seem like they really gave her much attention. Will not being using this service again.

Great staff. They really know our dogs!

Very clean with caring, helpful staff. I felt very comfortable leaving my cat there, especially since he has a pacemaker, and needs to take meds daily. Upon picking him up, I was given a "report card" on him. Lucky for him that the report card was positive, and I didn't have to "ground him" for a week.

The 'daycare' is dogs in cages with the exception of a couple of short periods in the outside pen. Made an appointment but left with my dog when I found that out. I want my dog to be able to socialize with other dogs not spend the majority of his time in a cage.

Excellent that's the easiest way to describe this kennel!

Need last minute pet boarding meaning in the next hour. I called and they got me in within minutes. They took very good care of my 4 month old puppies.

Nice professional dog boarding! I’ve taken my 1 year old Leila 3 times and she comes home so happy. They definitely care for the animals. Also their rates are not bad! Definitely recommend this place.

Always great with all of my pets.

They spayed my dog and did an excellent job stitching was great now Bella is healing just fine.Nice people.

Dr. Joe is the best!!!

Great place to take a dog for daycare and boarding. Lots of activities. Good, caring staff who personalize each dog's care.

Best service ever.love the staff and my son ???? new doctor

Very friendly staff, prices are normal for the area

My pets love going here. They get so excited. The staff and doctors and fantastic. They're welcoming, happy and just pleasant to react with. I can say that I'm committed to his vet as I come all the way from enfield

Kind and helpful staff, willing to discuss what care is needed

I worked here for a short period... the staff kicks the dogs, they don’t have proper behavior training and let dogs play together that should not be playing together... the staff yanks the collars and yells at the dogs most of their stay and just are very negative. I would not recommend boarding here.

Little pricey for boarding due to daycare charges but really wonderful with my pup and he always comes home exhausted!

They're great people and clean establishment.

Great staff, my dog had a better vacation then I did :) pricing is super reasonable and the Care is awesome. I loved that they were able to text me updates and pictures while I was away. Helped me enjoy my trip even more.

Good service and great Doctors.

As a shift supervisor here my review might be biased, but I can say that I love my job and am proud of the work we do here! From playtimes to cuddles and feeding we do our best to care for each pet staying here with compassion and professionalism. Please call the Inn directly for questions or come for a tour any time 9am-6pm!

When we moved to the area, we decided on sending our dog to a doggie daycare once a week or more. We went to a few different places and landed on Valley Inn for Pets. 3-4 years later, we are still happily taking our dog there. All of the staff are really welcoming and kind. Our dog is really high energy but they really do a great job of being able to work with any kind of dog. I feel safe leaving my dog here for daycare or boarding because I know the staff will take good care of my boy and alert me if anything goes wrong. If you board your dog, you will get a report card when you pick them up which is a very nice touch. They have kennel cams that allow you to access live feed which is reassuring when you are miles away! I will continue to bring my dog here as long as we are in the area. Thank you, Valley Inn for Pets for ALL you do -- it does not go unnoticed!

I just watched the livecam video feeds that they offer. Happy to see our Dotoroo being well cared for and enjoys her play time. When you see the faces of people who work here, you will understand that they hire caring individuals who will do no harm to your loved family member. Thank you Valley Inn.

I take my dog here and cannot recommend them enough. Everyone is friendly and really seems to care about your pets.

Caring staff, great service, reasonable rates, and good hours.

Staff are great and always welcoming, my dog is so excited Everytime she "gets" to visit. Even our cat loves this place! We get full reports and even get text messages to watch our dog go out and play (which she seems to spend most if her time "helping" the people watch the other dogs). Our dog is such a nerd.... Truly loves coming here & even loves her vet visits. They're doing something right!

Great place for dogs! We left our for 10 days. Every day we received pictures from walks. Also watched for pup through webcam. Today we took away healthy and happy dog :)

Valley Inn for pets does not do cat grooming. I think that review was meant for the place down the street. Pet Hotel Hadley

one of the best boarding places.