43 reviews
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Yelp (8)
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Lauren Wood
2 years ago
Mark did an excellent job pet sitting for 2 dogs, a cat, and fish while we went away. I never used a pet sitter before and Mark came highly recommended. Once I met Mark, the animals were immediately at ease around him. He sent lots of pictures, and I didn't worry at all while I was away for 2 weeks because we knew the animals were being so well cared for. He stayed over with them which provided extra comfort that the animals were not alone and the house was also being cared for. When we came home the animals greeted us and looked behind us like Mark would be coming in as well! I will definitely be calling Mark again for his services.
Gail Gagnon
3 years ago
Great care and reasonable price.
Kelly Farrington
3 years ago
This was our first time using a pet sitter, but once I met with Mark, I was certain our cat would get the best care possible. He is very professional and really covered all the bases but he was also very kind and loving with our cat. Will definitely be using his services again in the future.
Alli Regan
3 years ago
Mark was very responsible, trustworthy and caring! We were very happy with his service and were put at ease during are vacation. Our cat loved him!
Helen
3 years ago
I had a good feeling about Mark from the first time we met and felt reassured when traveling knowing my cats were in his care. Responsive, responsible, knowledgeable, very thorough, and clearly has a love for what he does. He also didn’t hesitate to help me out when my return flight was delayed. Thanks for doing such a great job!
JM Magnier
3 years ago
Mark is an excellent pet sitter. He is both completely professional and very caring. I appreciated his attention to detail, flexibility and felt completely confident leaving my cat in his care. My cat, who is not generally friendly to other people, was immediately comfortable with Mark - so we both recommend him highly.
Tara Spence
3 years ago
Mark was wonderful with our cats! Our grouchy old man cat and our crazy younger cat both embraced him immediately, which does NOT usually happen with new people. I felt much better knowing that he was going to be taking care of them while we were gone.
Ariel Laudermith
3 years ago
Mark was wonderful with our puppy! He took extra care of her because her tummy was upset and we are grateful for it! It was our first time leaving her and he made us completely at ease while we were on vacation. He is professional, timely, and responsive. We already have him booked again :)
Susan Kleine
3 years ago
We were very happy with Rocket Boy/Mark's care of our kitty, Jimmie! Mark responded to my inquiry right away, met with us, and went over details, paperwork (very professional!), and immediately charmed the cat! We received photos every day we were away (and obviously Mark and Jimmie quickly made good friends). Mark took great, reliable care of Jimmie. We plan to ask Mark to care for her again in the future. Highly recommended!!
CAROLYN GELINEAU
3 years ago
I am so thankful that Mark and Rocket Boy exist! My sweet Kitty who is scared of everyone - has a new friend in Mark. Mark is so patient and kind- clearly an animal lover- earned the trust of my precious Little Bear. I love the daily pictures and texts keeping me updated on a daily basis. If you love your pets and need a sitter- don't hesitate to contact Mark. They will be in good hands,!
Jeniffer Hooten
3 years ago
Mark took excellent care of our cat's! My husband and I have recently moved to Massachusetts. We needed to find someone to watch our girl's while we went out of town. It was the first time we have ever them for an extended amount of time. Mark was very attentive to our concerns. One of our cats has asthma so she requires a inhaler. He was able to give Athena her inhaler without any issues. He took the time to just hangout so the cats would get accustomed to him. One of the cat's is very afraid of strangers. She doesn't like anyone except my husband and I. By the 3rd visit she finally came out of hiding and ate while he was still there, instead of waiting after he left. Mark goes above and beyond! I didn't program the pet feeders correctly. I missed one of the scheduled feeding times. I asked Mark if he could program an additional feed. Not only did he reprogram the feeders, he came over to make sure they went off as scheduled at no additional charge! Wow! He took out our trash and recycling on trash day. He sent daily pictures and updates. It's so obvious that he truly cares about our girl's. He is a true professional and great to work with. We will definitely use him in the future and we've recommended him to anyone who needs a pet sitter.
Tara Howe
4 years ago
Great dog walker and pet sitting service! Have been using Mark for years!
Brian Sullivan
4 years ago
Mark often takes care of our furry friends when we travel. He is friendly, responsible and I would highly recommend him!
Francis Ford
4 years ago
If you are looking for a trusted caretaker for your fur children, look no further than Mark Chapin of Rocket Boy. Mark came into our lives through a recommendation from a Vet Tech who knew that we needed someone to administer twice-daily transdermal medication to one of our cats while we were away on trips. When we first met with Mark, I was immediately confident that he was a professional because of his great references, the fact that he is bonded/insured, and so thorough that he inquired about our preferences including who he could reach out to if we had an emergency while we were away and did not return home. But most importantly, Mark emanates a calm warmth to which our cats respond (which is exactly what we need since our previous provider chased our cat around to administer the medication…). Not only does Mark care for our two cats as part of his visit, he puts out food/water for the homeless cats who pass through our yard - one of whom has taken to patiently waiting for him! As additional side benefits, Mark also takes in our packages/ mail/ newspapers to ensure our home doesn’t appear to be unoccupied. Getting a text and photo from Mark that everything is going well while we are away is wonderful. You will see he has a wonderful sense of humor as evidenced by the photos! When I once inadvertently double locked the side door from inside, Mark contacted us and calmly worked with us on a solution so that we didn’t need to return early. We rest easy while we are away. In summary, do not hesitate to engage Mark Chapin of Rocket Boy!
Harriet Parzivand
4 years ago
I have had Mark sit with my two cats. My cat Maxie is very skittish and Mark was able to get him to be comfortable with him. He is really a cat whisper. He is very reliable and trustworthy. I highly recommend his services.
Kevin Kaczynski
4 years ago
Mark was referred to me by a colleague and has been wonderful to work with. He is friendly, polite, and professional. One can tell he loves the animals he cares for and loves what he does. I’d be happy to recommend him to anybody needing pet-sitting services.
Mary K
4 years ago
Mark is very responsible and is so affectionate to my cat. He sends texts and photos, which I really appreciate. He's also very organized in running his business. I recommend him wholeheartedly.
Sara Goodwin
4 years ago
Mark does a great job. Thank you!!
Stephanie Gomes
4 years ago
My husband and I are so happy that we found Mark three years ago. He has taken care of our dog since he was 9 weeks old. We consider our dog family and that's exactly how Mark and his team treat him. For the first year, we wanted multiple daily visits, and Mark was extremely flexible and worked with us to come up with a schedule that worked for us. Our dog was also very ill for a period of time and Mark and Deb would send us multiple texts per day updating us on how he was doing. Mark and Deb are both very considerate and respectful. Honestly, I wouldn't trust anyone else with our boy! We know that he loves them too just by the way his tail wags when he sees them!
Richard Belloff
5 years ago
We highly recommend Mark as your cat-sitter ...you could not find anyone better! He's responsible, caring, attentive, and trustworthy. Mark sends updates and fun photos of our orange tabby, Bubba. It’s a great feeling to know Bubba is being well-cared for while we’re away. Mark is truly ‘the best!’
Natalia Furjan
5 years ago
Excellent service, Mark takes pride in everything he does. We went on vacation and he came twice a day, gave Charlie his insulin, fed him, cleaned litter, took in mail, trash, played with Charlie and sent us cute photos and messages to let us know how he was doing. We will definitely use Rocket Boy Cat Sitting again!!!
MK Bailey
5 years ago
Mark is excellent! He takes great care of our kitty whenever we have to go out of town. He sends pictures when he checks in on her and always gives us an update. It's great knowing that she's in good hands when we can't be there!
Michael Chunyk
5 years ago
We’ve been working with Mark for over six years and he has sat for us many times, often for more than a week. He is trustworthy, kind, and extremely responsive. While we were out the country, one of our pets had a medical emergency which he managed with skill and urgency. He (and his staff) are always respectful of our home, and cares deeply about providing awesome service. To our pets, he’s known and loved as “Uncle Mark.” Needless to say, it is without any reservation that we review Rocket Boy Cat Sitting.
Megan Donnelly
5 years ago
Mark is simply brilliant with the cats. He obviously cares a great deal that they are happy and safe. We have found him to be completely reliable and trustworthy, and he goes above and beyond by bringing in the mail and packages! We are lucky to have him. -Megan, Wilbraham, MA
Mary Watson
5 years ago
Mark did a great job cat sitting for our 16 year old cat Simba. He is usually very unhappy when we come home from vacation, but with Mark's wonderful care, we came home to a happy boy!
lisa silva
5 years ago
Mark is absolutely wonderful! When I returned home, after a week away, I could tell my cat was happy and relaxed in a way I've not seen before when leaving him for an extended period. He was obviously well cared for and Mark sent me regular updates to assure me that my cat was doing well. Mark knows cat behavior well, and I highly recommend his service.
Katie Bittner
5 years ago
When I first suggested that we get a professional cat sitter during our week long vacation, my husband was skeptical. What kind of person is a professional cat sitter anyway? How do we know they aren't some weirdo? These questions were quickly answered during our initial visit with Mark. He was very professional and went over exactly what his role would be, and assured us that our home and our floof would be safe in his care. Clearly, the kind of person who becomes a professional cat sitter, is simply the kind of person who really likes cats....and what is more normal than that?? During our week long vacation, Mark gave our cat his daily dose of wet food & litter box cleaning in addition to much needed attention and treats. We received daily updates on how things were going. He took our trash cans inside when needed, and replaced the batteries in the CO detector when it started beeping incessantly. I think he may have even cleaned our microwave? Or maybe it was magical elves.... Anyway, on our return, our cat definitely seemed less anxious and annoyed at us than on prior trips and I attribute that to the care given to him by Mark. Bottom line- we highly recommend Rocket Boy for all your cat sitting needs!
Jennifer Bouchard
5 years ago
Mark is the BEST. He will take care of all your pet needs, whether it’s for daily visits or longer stays. He goes above and beyond when we go on vacation making sure our pets are safe and comfortable. I wouldn’t trust anyone else.
Hilary Bickford
5 years ago
I emailed Mark last minute to check in on my cats while I would be away for a few days. Mark fit in a meet and greet within a day. He was thorough and polite. He sent me photo or video updates every day. I think the cats got better treatment than they would have with me home! He left a nice note with a summary of his visits for me when I got home. It was refreshing that he invoiced me after the job was done. He easily could have requested the money up front and never showed up. Mark is a true professional and I would recommend him to any friend or family member in need of a pet sitter.
Eva
5 years ago
Made us feel so much happier about having to leave our cat! Don't look anywhere else for a pet sitter if you need a professional, trustworthy, and excellent person to visit your animal while you're away! Really great with cats.
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