City Tails Brighton, Massachusetts

99 reviews

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Reviews: City Tails (Brighton)

All reviews (99)

Yelp (78)

Google (21)

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Dany Falcon

3 years ago

Place looks very cheap and simple, they still old school cash only, service was okay.

Elaine Cortés

3 years ago

I usually bring my cat to a grooming place that specializes more in cats. Because they are more connected, have an understanding, and are compassionate. I trusted them with my cat. They avoided cutting fur off his midsection because of his loose skin which is understandable. What I want to know is why did they forget the part in telling me they accidentally nicked his skin?! I’m very disappointed. He doesn’t smell like he was washed, still shedding more than usual, also has dry patches towards his back. Which he hasn’t had before.Never in my years of taking him to different groomers did he have this type of issue. I had a gut feeling that he wasn’t supposed come for his appointment. Sadly I know why. Due to their poor negligence to an elder cat. I will not be coming here anymore. They deserve no stars!!! Idk how they do with dogs but I could see that they don’t really care too much for cats by judge of character. To groomers in general .If you don’t have any desire to give equal respect to both cats as much as you do for dogs. DO NOT BOTHER TRYING TO INCLUDE CAT GROOMING IN YOUR TITLE OF WORK.

Caitlin Bueller

3 years ago

We love city tails!! Always do a great job and are friendly! Good prices too. Cash only!!

Will Cooper

4 years ago

Great service from people who love animals

mike c

4 years ago

City Tails has done such a great job grooming and giving haircuts to our mini labradoodle. Your doggie is in good hands here.

Lee McCartney

4 years ago

Amazing people who clearly love dogs and cats. Day care is excellent with a dog park a block away.

Justin Morgan

4 years ago

Super great place, very friendly staff. My dog was very clean and styled when she was done. A lot of groomers she's been to in the past trim her too short but they got her coat looking perfect. Well be back again for sure. Thx!

Joe Martone

4 years ago

If you're looking for a one stop shop for your dog's grooming or daycare this is the place! Phenomenal human interaction with your pet, great environment using positive concern for each dogs safety and enjoyment. Highly recommended!!!

Charla Rudisill

4 years ago

I love this place. My 19 year old ragdoll needed a hair cut. She was so matted. She had never been professionally groomed before and I had let my grooming of her “go” for a few years because she hates it so much. The owner and her assistant were so gentle and good with my cat. They were patient and both women worked on her together, holding her in various positions to more effectively shave her as stress free as possible. My ragdoll got a lion cut and does not panic lick herself when I pet her near her matted parts. I cannot express my gratitude to the owner and her helper and give them 5 big stars!!!!

Alissa Greenwood

4 years ago

Our cat gets a lion cut here at the start of every summer. We have only had great experiences with City Tails.

Kelly Karakhanyan

5 years ago

We've been using city tails for about 2 years to help us keep our pup groomed (currently 3 years old lab mix, 50lb). They've always been so patient and kind, especially since our pup can be a bit nervous and does not enjoy the groomers. They always return her clean, with a cute bandana, make decent progress with her nails despite her fake cries (on-going battle of human v puppy), and are gentle drying her since she hates the blow dryer. I recommend anyone looking for a groomer to give them a chance!

Edward Hobbs

5 years ago

Was in from out of town left a message never got a call back????

Dustin Hayes

5 years ago

Took care of my doggo

Asia Mehlenbacher

6 years ago

Absolutely love City Tails! I take my dog to daycare a couple days a week and she is always the happiest little girl after spending the day here. The people genuinely care about all of the dogs and my little girl is always exhausted when we get home. Nothing but good things to say about this place!

Matthew Bauer

7 years ago

My dog loves it here! Wonderful, caring people.

Jessie Toste

7 years ago

Great experience! I called the Monday of Thanksgiving week frantically looking for a trim for my pup and they got me in early Wednesday morning, no issue. Beans only gets groomed once a year so she tends to be a little nervous and so do I- the staff was super helpful, talked me through the cut they’d give her, and told me she’d be all set in a couple of hours. I went to pick her up and was greeted by some happy labs just coming back from their walk despite the rain, great to know that their staff isn’t put off by the weather any more than the dogs are! Beans came back to me with the cutest trim and a great seasonal bandana, happy as a clam. Thank you so much to City Tails!

Bre Williamson

8 years ago

Amazing job grooming my 3lb yorkie! Quick, easy and only $57 for his puppy cut.

Benjamin Rice

8 years ago

I called early Monday morning needing last minute care for my puppy. I went in and dropped her off, they were so excited to meet her. They judged her personality and kept her with dogs that were a good fit. I called to check in before noon they were pleasant to talk to! Later they texted me a picture of Kane napping and told me about her day! Really a great day care for dogs.

Joi Walker

9 years ago

LOVE LOVE LOVE , Today we went to them for the first time for their grooming services, and I was very pleased with the service both Rosco and I was provided with , and HE LOOKS AMAZING

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City Tails, Massachusetts, Brighton

20 Tremont St, Oak Square

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