The Urban Hound Boston, Massachusetts

We have used The Urban Hound for daycare and boarding for our 7 month old puppy, and couldn't be happier. Every time we pick him up, he tries to turn around and go back inside the front door. While it's slightly more expensive than some other places, you absolutely get what you pay for and worth every cent. The facility, staff, and care are seriously top notch.

Wow just wow!!! Thank you, Jeremy!! My sweet multipoo, Kobe went in this morning completely matted. Like a whole HOT MESS. Kobe looks amazing now!! I don't know how or what they did but clearly the Urban Hound hires magicians!!! Not only did they do an amazing job, Jeremy game me instructions on how to best care for Kobe's grooming in the future since my sweet baby has anxiety. Thank you, Urban Hound!!

Great facilities in a good location in the south end. However, be aware that they specialize in high priced training programs as a pre-requisite for their day care services. I took my pup for a “trail run” day care day and he was denied entry for “not responding to other dogs cues”. I found this odd because he has regularly attended two other day care services in the area with zero issues. He is a small dog that is not aggressive. Upon denying my dog entry, they then tried to up-sell me into a $2K training program with a 4 month waiting list. I’ve since found several other day care programs nearby that have been much more welcoming for those not willing to commit to a highly expensive training boot camp.

Great groomers for my goldendoodle! Love the customer experience with online booking, and text communication. My dog always is excited to go and leaves happy.

I can not express how great our experience has been in The urban hound. My old little boy Diezel is a 10 year old Maltese and has been going to Urban-hound for Grooming , Daycare , training and boarding at hotel since 2011 . My second pupstar Pebbles ( chunky brown Havanese ) joined him in 2018. Grooming department is amazing They keep up w the latest innovation and trends . They use all delicious Doggo friendly products to JOOJ the Doggos. It is a true spa Day for them . Viki and her team would always give Diezel and Pebbles breed special hair cuts and would change their looks season to season . And after each grooming my little floofs would walk out of the Spa in their brand new season appropriate bandana smelling and looking heavenly. Rebeca the owner is an amazing lady , who truly loves all her doggo students and she chooses her staff accordingly. The Urban hound has been a second home to my fur babies for all their life , they have made many friends both doggo and human at the the urban hound. It’s the placed that when I leave my dogs I know they are as loved and protected that they would be at home with us .

Always so great with my pet. They keep the place clean, and charge a reasonable amount for daycare. Their grooming service in the south end is also very good. The st Francis downtown location includes walks in the common.

If you live in the South End, there aren't too many options within walking distance for dog grooming and day care, but that's just fine, because Urban Hound is a quality spot! Their dog groomers, Vicki is amazing, are fantastic and care about how your dog looks. Their day care is great and offers some indoor and outdoor fun to keep your child happy and active. The people at the front desk are great and if you've never been before, stop by and ask for a tour and they are more than happy to show you around and give you the personal tour. Be warned that they are very finicky about your dogs health and will make sure they have all their shots and inspections. Before you drop your child off for daycare, contact them and get a list of what's needed and visit your vet. I'm grateful to have Urban Hound close by and it's nice to know your fur baby is in good hands.

Our pup can't get enough

I have never written a review before and I am not sure how exactly to write it. I have a dog, and her name is Layla (she is Cavachon) - the most adorable and friendly dog. She is 3 years old now and when she was just about 6 months, I sent her to a groomer - I wish I have never sent her there because her hair cut was so bad - I didn’t even recognize my dog. I became very skeptical about grooming because it is my first dog. Soon enough I was referred to Urban Hound by my neighbors, and I still was skeptical - but, I gave it a shot. Layla’s groomer’s name at Urban Hound is Angela. All I have to say, pure perfection, my dog looks like a teddy bear after every cut and we are booked for 12 months in advance. Excellent service and communication with the groomer is simple and transparent. Just like you don’t change your favorite hairdresser, you don’t change your dog’s groomer ❤️❤️❤️❤️❤️❤️❤️❤️❤️. Thank you. Anna

Brought my French Bulldog in today for a grooming appointment and was very disappointed. We had used Urban Hound based on a recommendation and were very happy with our first appointment but this one was a bust. I tried calling to express my disappointment and the man who answered, I think his name was Alan, was very rude. I would have gone back to them again if I wasn't met with his hostility on the phone. My concern was that he had poop on his butt when we got him back which they denied. The photo down below shows the remnants left behind from his butt on the car ride home. His nails were not cut properly as seen in the photo. And third, the most important part of taking a Frenchie is the ear cleaning and as you can see from the photo this was not properly done either. There is even more deeper in the ear canal but you cannot see it in the photo. To their credit, they said we could bring him back for another cleaning which I appreciate. But it was the attitude on the phone that will make me never want to bring my puppy back there again.

Such an attentive and loving staff. I watch 3 dogs and occasionally bring them there for daycare. The boys are always treated so well. All specific and special needs are met. Love this place!

BAD BOARDING EXPERIENCE. We left our greyhound here for a long weekend (four nights). When we returned, he had a two inch gash in his left knee, a bleeding toe, and sore paws. UH did not say ANYTHING when we picked him up (we did not notice until we walked him home). Have called UH for three days in a row trying to get an explanation, and they have yet to pick up the phone so I am not sure if they were oblivious to the whole thing or if they were hoping we wouldn't notice (as if). I don't know what else to say but we will never go near this place again.

I have had my dog groomed at Urban Hound several times. Yesterday I need to have him stay there for the day. I was assured he would be in an area with similar size dogs. Mac is a 20 Lakeland Terrier. He ha stayed at many other day cares and has always had a great time. Apparently, when my husband picked him up he was told by some young lady," Mac almost failed day care." She said, "He sat in a corner and shivered all day." I spoke to someone when I got home and was told there was a person in the room with the dogs and that the other dogs had been coming a long time. I have a real sense that who ever was in the room with the dog Was just sitting on his phone. Mac is a sweet friendly dog. He is great with people and other dogs. If this moron who was in the room made an effort to engage him, he might have had a better day. I would never send any of my dogs there again. I would never recommend it to any of the dog owners on Beacon Hill.

A great place to leave your dog while you're at work!

I left two rangy standard poodles and got back two beautifully groomed dogs. A consistently excellent grooming, day care and boarding establishment.

It's expensive, but probably the best option in the area if you need to board your dog. Staff is responsive and you can tell they care.

I've used The Urban Guys for many years. Each and every time the care they provide my dog is excellent.

Very helpful and responsive, great community of workers

Rebecca and the team have always taken wonderful care of our pup. From training to field trips they are reliable and deliver great service.

The Urban Hound is amazing- the staff there are truly dedicated!

Great staff. Very kind & helpful. Would recommend.

The Urban Hound has taken great care of our dogs for years, first primarily in their dog hotel when we had to be out of town and couldn't bring them with us, and more recently as a daily playcare destination for our miniature schnauzer after Bark Place shut down. The people at the Urban Hound are universally friendly and pleasant to work with, and our dog is always happy to come back. Thanks!

If it were possible to give more stars, I would. My dog Sunny goes to Urban Hound almost everyday for daycare and boards there whenever I have to travel. What’s great is I can also schedule his grooming for while he’s there, and Vicky handles his part Chow Chow coat beautifully. He’s been to a few daycares and has never connected the same way that he has at Urban Hound. Rebecca, Olivia, and the entire staff at Urban Hound treat him like their own, and it’s like his second home.

Very friendly ... affordable place to take your dog. The staff is always very friendly and treats your dog like a family member. Highly recommended!

We love our UH family. Been clients for 5 years and would never switch! Great for training, boarding and daycare.

Awesome staff. Have helped me find the right food for my dog and are always happy to help.

The absolute best dog walking, training, grooming, and daycare in the city! Have been bringing my wheaten terrier here for years and he loves the Urban Hound team so much! He went through their expert training with Nick and now his little sister is doing puppy training and learning so fast too - such a huge help. Hands down would recommend them to any dog owner ????????

I've been visiting their puppy kindergarten for our new fur baby, and it has been fantastic! We will definately keep then at the top of our list for any training or boarding needs in the future.

Vicky is the best groomer ever! Everyone at the Urban Hound is so warm and friendly. We love sending Ballou over. We also appreciate that the Urban Hound gives back to the neighborhood in countless ways.

Vicky scheduled my dog to go for her then just dropped him to another person who trimmed his nails too short (bled repeatedly after initial stop with every walk for 3 days), did not use the anti allergen shampoo even though I specifically said he has sensitive skin and completely shaved his underarms after I asked not to because he is a puller and needs his fur to avoid skin breaking - a month later and the hair still hasn't grown back. Thanks for nothing Urban Hound.