Jocelyn's Puppies & Pet Supplies Hanover, Maryland

115 reviews

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Reviews: Jocelyn's Puppies & Pet Supplies (Hanover)

All reviews (115)

Yelp (8)

Google (107)

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Donna Spaulding

2 years ago

Nice owner and family. Support them so they can help others

Simone Gregory

2 years ago

What is the price range for the puppies ?

Joe Woodson

2 years ago

Very nice place with really nice people. We love our new teddibear

That One KidYT

2 years ago

Every animal I have gotten has been healthy and wonderful

Marty Wright

2 years ago

Local pet store with a variety of quality toys and dog food for our dog. Friendly and professional staff.

Rrrr Ooo

3 years ago

Awsome place with great prices

Kayleigh Michie

3 years ago

Jocelyn’s is a great place to get a new member for your family. I got my new hamster Layne from here and it was truly a good experience. I do wish they wouldn’t keep their Syrian hamsters together as they are known to fight each other and are solitary animals but other than that the hamsters are very healthy and tame.

Jim Ferner

3 years ago

Very laid back, knowledgeable staff. No hard sales

Jay Fauver

3 years ago

Didn't have what we were looking for even tho they did carry it before. Kind of disappointed didn't feel like the same store we'd been on before :/

Desiree Hommey

3 years ago

Love this place, always great service

Janice Laird

3 years ago

Drove 40 minutes to look at a dog listed as available on the website. When I got there, I was told that the puppy would be arriving at the store and available in three days ????

D Fulp

3 years ago

Very nice store with good selection. Staff was friendly and helpful!

Wendy Delach

3 years ago

Purchased my little sweet puppy. Shitzu/Maltese

Toby Taylor

3 years ago

The hest independent pet shop I have ever been to. OH that's where we got our start with the world of rabbits almost 3 yrs ago.

Sherry Miller

3 years ago

They are clean, pleasant and overall amazing. Love these people.

Nathaniel Smith IV

3 years ago

I love this place best place in Hanover to purchase a pet. The staff is unbelievable and go the extra mile to provide great service to there customers will definitely be coming back to purchase more pets to add to my home! ❤️

Melinda Nace

3 years ago

We have a 5 1/2 year old Sheltie and a 4 month old Australian Shepherd both from them. Both are great dogs! Customer service here is always good too which is a plus!

Jonathon Gates

3 years ago

The associates are always friendly and super helpful! We purchased both our puppies from here and couldn't be happier ????

Gino Lorenzo

3 years ago

Friendly store with bilingual employees to help me find what i need for my fury friends.

Colleen Bechtel

3 years ago

Personable and over all a great experience.

Christi McCleaf

3 years ago

We have gotten both a hamster and fish here and had a great experience! We will definitely visit again.

Bruce Vasil Jr

3 years ago

Love this place GREAT staff and feel good atmosphere

Ben Lightner

3 years ago

Just purchased a GSD here and they were very helpful and friendly.

Ashley Wells

3 years ago

Love this place and people! Got two puppies from here and always a great experience!

Kathy Wolf

4 years ago

Very friendly and helpful I have 2 dogs I purchased from here.

Lauren Maldonado

4 years ago

Very knowledgeable and pleasant family to work with. They helped me get everything I needed for our newest furry addition to the family! Super excited and satisfied with my purchase!

Lauren Felter

4 years ago

if it weren’t for this place i would’ve never been united with my best friend! staff was excellent, allowed us more than enough time to get to know our baby before making the decision to bring her home with us, our life was changed for the better after visiting Jocelyn’s!

Lisa Carpen

4 years ago

The owner is really caring about the pet he sells you.

Jay 822

4 years ago

Love the customer service; it’s great!????Very welcoming and never bother to ask a question if anything. Always polite and ready to know what you ask. 5 stars ⭐️⭐️⭐️⭐️⭐️

hadassah feinberg

4 years ago

I don’t recommend this place at all. They are just in it for the business and are not concerned about the welfare of their dogs or the home they go to. They do not perform background checks nor do they advise when the pets have any problems. I purchased my puppy for $1000. I’ve never had a pet before and I’m severely allergic and realized I made a big mistake. After three days I took the puppy to the vet and explained my situation. He told me I should call the store and explain the issue and that if they are good people they should give some option. He also said the dog has an underbite which the store did not include in his paperwork at purchase and that his medical record states he had his full 5 way temperament shot which the vet said is untrue and that he’s missing one of them (as reflected by the stickers). They are saying he received more than he did. I’m pretty sure that the VCA animal hospital doctor knows more about a dogs medical needs than a rude manager that answered the phone at the store. Anyways I’m looking to solve this problem cordially but if not I am going to take it into legal hands. While I won’t be able to sue for me personal reason, misadvertising a sale is unethical and a cause for legal pursuit. The manager wouldn’t even give me the owners name to discuss the matter. I’ve never experienced this kind of customer service in my life. Don’t buy your puppy’s here. They advertise when everything is up to date when it’s not!

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Jocelyn's Puppies & Pet Supplies, Maryland, Hanover

10 Carlisle St

Business Hours


10 AM - 8 PM


10 AM - 5 PM


10 AM - 8 PM


10 AM - 8 PM


10 AM - 8 PM


10 AM - 8 PM


12 PM - 4 PM

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