Arbor Veterinary Services Lee, Maine

We've been taking our cat and dog to Arbor Vet since moving to New Hampshire. They've always been amazing and gentle with our animals, even our very fearful (of leaving the house in general) Great Dan mix. Saved my cat's life when someone hurt her after she'd gotten out of the house and came back home barely moving. Wonderful people! Friendly staff, knowledgeable vets. Even though there are Vet's much closer to us, it's always been worth the drive out there. We will use Arbor Vet as long as we live here!!

Not the same office since some huge mega company bought them. Dr Williams cared about his patients and their owners, now we are treated like strangers ( been a client for almost 18 yrs at this office)

Can't tell you how disappointing Arbor Vet has been since the original owner has sold it, I had my pets under the care of Dr. Williams since the 1980's. Not the same at all, no consistency of care , prices have nearly doubled, most of the staff has left and the infrastructure is totally chaotic with a new "system". In my opinion they have lost all credibility and I have no faith in them, unfortunately I'm now in search of a new vet.

Arbor was great. Could fit us in pretty fast and Craig was always ready to answer any questions or concerns.

Arbor vet is neither a positive place to do business with, nor are they professional. We continued working with them because of our dog's health issues last year, and because they were discounting very expensive medication that our dog needed to survive. In late 2017 our dog started having some health issues. During one of our visits, the veterinarian said she was going to clean our dog's wound. She took her to another room, and did 2 expensive tests without our consent. I would assume we would have at least been asked, and didn't find it appropriate for them to take such actions. To top that off, we were told that we would get the results the following day, but never received a call, and had to call them a several times to get the results. After all this, we decided to continue treatment there because the test that they performed did turn out to be necessary in finding her condition. So I changed my review based on that with a more favorable rating. The test showed that she had something called blastomycosis, that needed immediate treatment. We continued with regular visits, and doing everything we could, including bringing up things that we had researched, to verify with the vet. One of the vets there, at best could be described as apathetic. Fortunately, there was another vet there that we liked going to, so we made sure to set up all of our appointments with her. Unfortunately, we continued going there for over the next year because we had little choice due to our dog's condition, and the fact that one vet there at least seemed sympathetic and helpful, and was willing to talk to a leading researcher that we found of our dogs disease. Just to give you an idea of how serious this issue was, the first month that our dog had this disease, she had lameness, large wounds that were oosing blood, pneumonia, could not eat, nor go to the bathroom on her own. Even our vet admitted that we kept her alive. We physically had to help her go to the bathroom, and had to force feed her liquid foods, just to get her to get something down so she could take her medicine and survive. We couldn't afford emergency care, it was bad enough how much it was costing as the initial month. Unfortunately, it cost us close to $10,000 over the next year, not to mention a couple big downfalls, including her losing her left eye. Despite spending around $10,000 in 2018 they constantly acted like we were imposing on them if we needed a follow-up visit to check our dog's condition. On a few occasions we actually had to argue with them about whether or not it would be considered a follow-up visit, which costs less. They regularly tried charging us the full amount until the vet pointed out that it was for the same condition and was a recheck visit. They wanted to squeeze every dime out of us, despite the fact that they were already making an average of $500-$1,000 per month from us. Fortunately for us, one of the veterinarian's there seemed to spend more time researching than others, and was very helpful, and uncharacteristically caring with our dog's needs, compared to the rest of the staff. Early in 2019, we were told she was no longer there, and wouldn't be coming back. Though, when we went to visit this week, they let us know she would be there on a limited schedule one day per week. She has since moved to working at another practice, and we are going to go there next time our dog needs care. Fortunately, she's okay, but the only thing the Arbor Vet did was provide the medicine we needed. In fact, we even mailed the test ourselves to a lab. We don't recommend this place, and I suggest you take your dog elsewhere if you care about your pet, or you care about the ability to consent to testing. Fortunately, our dog is healthy, and still with us. She went through a terrible year in 2018, and 2019 has been so much better. Ultimately, we are grateful she is alive, we are grateful for the one vet that was there, and wish this experience could have been different.

We have been with Arbor Vet since we moved to Nottingham. They are professional and compassionate. Highly recommended!

Arbor Vet, it's staff, and I mean all of them as well as Dr Sarah have always provided me and my dogs with the best of care. For Bandit and Micah

Always great service, very kind and compassionate staff.

Always get me in quickly. Reasonably priced. Very caring and friendly.

Everyone was very friendly and knowledgeable. Wally says thank you!! ????

Very happy with Arbor Veterinary. They have been accommodating with appointments, reasonable in price, and provided excellent care for our 3 cats and 1 dog.

The Vets and Techs always treat the patients with respect and are willing to answer any questions owners may have.

Professionals. Caring. Wont recommend unnecessary tests. Website and appointment platform is very helpful. Kind and courteous staff, from reception and billing through Drs and techs. Arbor is much better than my last vet. Also my budget doesn’t get shocked. Thank you for four great years of service so far. Glad my neighbor recommended Arbor.

Great friendly staff! We walk in the door & they greet the dogs first, by name! They all enjoy seeing our 3 dogs & take great care of them. If I need a same day 'urgent' need, they get us in right away. They are quick to get us into a room & come see us. Our dogs actually enjoy going to see them now! We couldn't ask for a better vet for our fur babies! <3

I used to work here, they are a tremendous team of incredibly caring people that practice great/sound medicine - it's not all about money - it's about the care - I do not own a dog that needs much right now other than routine exams/vaccines/preventatives, but because I worked there - I saw first hand - they try the least invasive (and often least expensive) prior to what some other places would immediately go to - the most. I no longer work with animals (moved to the human side) - and I choose to bring my Lab there - that should say volumes! I rarely give 5 stars but they certainly warrant it!

I have recommended dozens of people to your practice. Over the years, I switched vets several times until I settled in with Arbor. I have been quite satisfied with all of your doctors, however Dr. Hodgdon is my favorite and I prefer her. She always provides the best care I could ever ask for, and she is uniquely compassionate. You are lucky to have her on your team. Many thanks to all of you- you are all amazing and have always given my dogs top notch care, and continue to do so. With much gratitude, Angela Cantara

I highly recommend Arbor Vet. I have 3 dogs and a cat and every appointment is timely. Appointments are never rushed. From initial visit to the final visit in your pet's life, the veterinarians and staff are caring, thorough and understanding.

Accommodating, compassionate and friendly. They do a great job at Arbor and I wouldn't take my pets anywhere else!

Best place in the area to go. Took my pets in emergencies when my regular vet was closed. Great prices.

Great place - friendly and prompt staff, attentive Doctors, and a general desire to take care of my dogs.

The Veterinarians and staff are excellent! They explain everything so you can understand it and take the time to answer questions. This is my dogs 2nd annual visit with them. She nearly 12 y.o. now and they are very thorough. I have great confidence in their care.

My husband and I arrived with our two Cairn Terriers way ahead of our appointment time. It was our first visit and we were shown into an exam room immediately, even though we were early. The staff is terrific, friendly and very knowledgable. The doctor explained things in a way we understood and offered options and details for needed treatments. Most important, our dogs were very happy!

They made me feel very comfortable handling my dog. Especially since she is kind of afraid of vets.

Last month I had an emergency involving my pet rabbit at 5:30 pm( half hour before they closed) the receptionist asked me how fast I could get in and trusted me! When I arrived they immediately greeted me at the door and fixed my girl!! I didn’t think anything of it... This week I was just speaking to a vet tech and they had informed me that rabbits are “exotic” and most vets aren’t trained in their care so I since have gained some genuine respect and admiration for Arbor to take my “exotic” emergency and treat us like it was NBD!! I am grateful to have picked them for my animals!! Thank you for going above and beyond at the last minute!!

Have used Arbor Vet service for years. A+ in service. Caring staff and wealth of knowledge in all areas if you need help.

I don't think you could have made it better. You fit us in last minute and she felt better the next day. She doesn't really like vet visits but you always tolerate her whining and her lack of cooperation. I am very glad that you were the place I picked for her care. Thank you for all you do.

Very happy to have found Arbor Vet based on a friend's recommendation. The staff are friendly and helpful, the facility is spotless, the prices are more than reasonable compared to others in the area, and the doctors take the time to answer questions and fully discuss my pets and my concerns. I'm really glad to have found this place.

I find the Doctors and Staff at Arbor Vet to be very knowledgeable and friendly. I was sure my cat was getting the very best care. She is doing very well now. Recommend with 5 stars!

Excellent professional care. Our pets are in good hands with the Arbor Vets.

Arbor Vet is fantastic! This is an organization that cares about pets and people. Veterinary care you can afford: what a concept! Now that I've found these folks, I won't ever go anywhere else again.