PetSmart Augusta, Maine

306 reviews

Book an appointment

Online booking unavailable.

Please call

(207) 622-5989

or

ASK A VET ONLINE

*with JustAnswer

Reviews: PetSmart (Augusta)

All reviews (306)

Yelp (10)

Google (296)

Newest First

Newest First

Oldest First

Highest Rated

Lowest Rated

Larry Call

2 years ago

Found my needs for my puppy

Chaz Snow

2 years ago

Nice people, great service and fair prices... We take our 2 dogs to have their claws clipped, maybe an occasional bath when I'm too lazy.????

Ron G

2 years ago

They had those hard to find items that I couldn't get anywhere else so that's why they got four stars

lee blais

2 years ago

Good place for non food supplies. Always sold out on food necessities to keep your pets alive. Don't rely on them to feed your lizards and such. They will starve to death.

Susan H Estes

2 years ago

Julianna was great. My chiwawa/Terrier loved her. Frontend workers were very rude. Need to be replaced.

Starr

2 years ago

I went in to schedule an appointment for my dog to be groomed. I’m glad I went in instead of calling because the girl working on a Shetland puppy was being extremely aggressive. She was aggressively tugging and talking in an aggressive manner on how bad the dog is in the dogs ear. It was so bad I went to talk to the manager I hope something is done about this because she should NOT be working with animals.

Mike Bomi

3 years ago

Big parking lot. A lot of selection. Friendly and helpful employees.

First Last

3 years ago

Always kind, courteous and helpful staff. Almost always fully stocked with what I need, but what they don't have is not their fault as thanks to Covid no one has it.

Aaron Ellis

3 years ago

This store is always clean, with staff willing to help you.

Ivan Tuttle

3 years ago

Actually this is the best one I've been in. They also treat all their animals with respect. They have an excellent selection of products for your animals.

Sue Dubois

3 years ago

You can always find what you need

Amy “Amarie B Free” B

3 years ago

Two of 3 fish I bought have died within a week and the other seems very sick. I also purchased some Top Fin aquarium rocks and when I opened the bag there was a strong smell like gasoline. I will be making a trip back to return the rocks ASAP.

Rosemary Carroll

3 years ago

Everyone always courteous & helpful. Would recommend friends to shop there.

Robert Mills

3 years ago

In and out if you know where to go. Isles marked very well. Small pets on right cats next, groom salon in back dog stuff on left. Friendly clerks willing to help with suggestions.

Lexi Farm

3 years ago

Luna and I are attending dog training sessions. The trainer, Tyler, is wonderful. Luna is learning so much and I am having fun. The classes are worth your time and you money. Thank you Tyler and PetSmart.

Don G

3 years ago

Horrible experience with the grooming department,will never support this business again.

Cliff Pooler

3 years ago

The staff was very helpful

Shanna Soucy

3 years ago

My dog Atiken, who is a neufundland, got groomed here. He was a mess, and Cassie and Julia did an absolutely AMAZING job on him!!❤️

Barb Layden

3 years ago

There people who worked in the store and in the grooming shop were very helpful. They answered all my questions. Excellent store and wonderful employees.

Marissa Dodge

3 years ago

It was amazing, everyone was very friendly. I brought my cat and he got groomed and I'm going to be bring my dog there too!

Jennifer Tucker

3 years ago

No pets in stock other than a cat and 2 gerbils

SoMuchSilly Noise

3 years ago

Some prices can be a bit high but other prices are decent and you can even get a bargain if you hit things just right. And it's nice to have a pet store resource locally in case its needed.

Tyler Lane

3 years ago

Great service and clean store

Cindy Gagnon

3 years ago

I always find what I am looking for, and more

Janice Phillips

3 years ago

Love this store clean and friendly Training class was great Nice place to learn and get Puppy products

Mary Burgess

3 years ago

The vaccine clinic was super fast and easy.

Michelle Robbins

3 years ago

Disappointed that they sell caught from wild tortoises .????????????

Nancy Kelley

3 years ago

This Pet Smart is a super store to shop in as well as to have your pet groomed at. Cody is a very helpful and caring manager - and the assistant managers are also a real pleasure to deal with. I enjoy coming to this store. I have my dog groomed here on a regular schedule and am extremely happy. In addition my dog loves the staff and they take excellent care of him. This is the only place I would have Bodhi groomed.

Jonathan Pinnette

3 years ago

Unless you like dropping an arm and a leg, PREPARE YOUR BANK TO GET DRAINED! Amazon or Chewy are the way to go.

ScubaD311

3 years ago

I'm only giving them for stars because I want more fish! Great store, employees, and a very reasonable selection of fish???? Drop petco and get petSMART! Every time I go, I think of how much more I like it over petco, so be smart????????

show more reviews

PetSmart, Maine, Augusta

14 Crossing Way

Business Hours

Monday

9 AM - 9 PM

Tuesday

9 AM - 9 PM

Wednesday

9 AM - 9 PM

Thursday

9 AM - 9 PM

Friday

9 AM - 9 PM

Saturday

9 AM - 9 PM

Sunday

10 AM - 7 PM

Is this your business?