Galvez Veterinary Clinic Prairieville, Louisiana

Dr. Galvez is excellent and you can tell she really cares about our fur babies. I give her 5 stars. However, her staff really needs to be trained better. They are not very knowledgeable or professional. Because of that, I'm deducting 2 stars.

It was nice very clean,respectful people,it wasn't a long wait,and the vetanerian gave good answers about my pet

Dr.Collins was very knowledgeable, and truly intentional with the care for my dog! Looking forward to the next visit.

Called and got in quick even though she was not my regular vet. She examined my dog throughly and even brought out her medical book to show me what was going on with my Boxer’s eye and then printed out information so I could understand everything that was happening. I appreciate her taking the time to make sure I completely understood my dog’s issue.

I went to this clinic because it was listed on my adoption records for my pet. I wanted to establish care and my dog was not feeling well. I made the appointment but when I arrived I had to wait almost an hour to be seen. The clinic staff did not seem to know what they were doing and the vet had to do her evaluations and do the front staff work too because it appeared her staff didn't know how to do the work. I provided records for the vet to review. When we were finally seen my dog was subjected to unnecessary tests and vaccines that he received just 2 months prior. The records clearly indicated that he was HWN and had received his rabies shot previously but he received those tests/shots again. When I asked about his other symptoms of separation anxiety & possible dehydration the vet basically ignored them and didn't evaluate based off my concerns. I will be seeking care elsewhere. I also did not receive the rabies tag that I requested.

I had to take my dog to this vet because they were in the right network for the Rescue we got her from. First impression was bad. The staff is unprofessional and not informative. It took them 25 minutes to check me out because staff didn’t know what they were doing. I went back to pick up my dog’s heart worm medicine and they had no record of me or my dog ever being there. I had to show them MY copy of paperwork as proof to get her meds. We had to go back to get my dog spayed. I dropped her off at 8am and they said they’d call me around 11:30 to tell me how her surgery went. They NEVER called me. By 1:00 I called them and they casually told me I could come get her “whenever.” I have no idea how long she was ready. They didn’t make any eye contact with me as they tried to figure out how much I should pay them for her appointment. They did not tell me any post-surgery care information either so I called my own vet to ask questions. I will obviously never go back.

Were very gentle and caring with my 2 dogs. Definitely recommend to everyone.

Not very nice. Way expensive compared to other vet's. Didn't get the feeling like it was about the animals. More about the money. Definitely won't be going back.

Very satisfied with the quality service and care we are getting for our little fur son Louie. Thank you guys very much for all you do for animals. From the time you walk in, with the greeting, and then the Veterinarian is very responsive to questions, and also very prompt to answering them. We have used every veterinarian in Ascension Parish probably over the last 30 years and this offices staff friendliness and professionalism is by far the best. Also, I love the app, being able to get reminders and make appointments, etc. Brad, Beth, and Fur Son Louie Lavigne

First time ever bringing my lil Dachshund weenie dog here and I was completely satisfied with everything I even noticed my dogs demeanor and how calm and relaxed not nervously like she is with the other veterinary so, that was a big eye opener to me. The staff were FANTASTIC!!! very friendly and extremely gentle & caring whenever they trimmed my dogs nails. There prices are reasonable and I didn’t have to wait long either. Great experience and a very happy customer & doggy when left. This is a wonderful place to bring your animals with amazing staff. I highly recommend Galvez Veterinary Clinic ???? ???? ????

This is for the grooming only! Had my dog scheduled to get groomed for about a month. The groomer did not show up so they called me and canceled my appointment. I called back later because the person who called me (before opening hours) didn't know the schedule. They could not rebook me because they were booked up and thier groomer was leaving after those appointments. It seems like they don't know how to schedule or care about scheduling anybody to me!

Great place for your pets.

It's a very pleasant experience and I trust the employees handling my sweet pet.

Need to make an appt; friendly service, comfortable place.

My kitten has been to see the vet here and I am very pleased with the care he has received. Highly recommend if you are local in Prairieville.

I am extremely satisfied with the quality of care we received for our fur babies. I loved how they explained everything that was being done and why. So happy we have found someone close to our home.

When I had to put down my almost 18 year old cat down everyone was compassionate. Gave me time to grieve and gave us tissues to dry our tears. A week later I received a sympathy card with hand written messages from the staff. Best experience in my difficult time.

The staff were very friendly and helpful any question we had they answer and also the others customer in the lobby they were very friendly and nice to

The girl I talked to on the phone was not very nice, she seemed like she was in a rush to rush me off the phone and she was not friendly at all. But when I brought my dog in to get his nails clipped the service was great!

Friendly staff! Quick availability! Great price! Thank you!!!

We had a 2:30 p.m. appointment, came in at 2:15. Pleasant reception. Nobody else waiting, no cars in the parking lot. We were ushered into a small, dirty exam room. There was what looked like old poop on the floor. Sat there for 40 minutes, no-one came in. We left at 3:15, never saw the vet or an assistant.

They are wonderful with my pets.

I loved the way they handled my fur baby who hates to have his nails trimmed, they got it done and made it as least stressful as possible. All the staff was knowledgeable and answered all my questions. I also appreciated the different quotes to see what would work with my budget. Highly recommend!

I was looking for a new vet closer to my house and I’m so happy I tried Galvez Vet. Dr. Collins was great and spent time with us. The clinic was clean with a friendly staff. I LOVE the pet app that shows appointments, medications, history, etc. Icing on the cake-the reward points that you earn to trade in for services!!!!

They were very compassionate when I lost my 14 year old cat

The staff is super sweet and helpful. The docters are awesome. My two large dogs love them. They always stay on top of reminding me when shots are due. They even have an app!

All the staff is very professional and polite. They put your animals health & safety first. The whole staff treats your babies with lots of TLC. Mrs. Collins, Dana and the groomer Shaun are very awesome people. I would recommend them to get the best care for your pet.

Great curbside pick up option. They kept me updated from the beginning to the end of my cat's procedures. Will definitely return!

My visit was excellent! I brought 2 pets at 1 visit; I couldnt ask for better treatment. The vet, the staff and the groomer, thank you very much for great service for me and my fur babies!

Staff was caring, knowledgeable, courteous, and most important professional. I've found a new vet for my dogs!!