129 reviews
All reviews (129)
Yelp (22)
Google (107)
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Sybil Yates
2 years ago
Found staff to be open about potential pets, caring and responsible in arranging adoption of Betty.
Kiara Alfaro
2 years ago
It is an awesome place
Danielle Zelisko
2 years ago
I've volunteered at ARNO and I can't say enough good things. If you are thinking of rescuing a dog or cat from this place, go for it!! Adopt don't shop <3
Diana “DeeJayX” Juma
3 years ago
This place was awful....it has shut down since hurricane Ida. The only good thing that came from this place was our fur child that constantly craves violence..maybe because we have yet to neuter him I was supposed to go back and get him neutered with the deposit I put down...but there you have it city corruption at its finest...
George Evans
3 years ago
Hard working ladies committed to what they do and belive
Jeremy Rose
3 years ago
Everyone was extremely helpful during the adoption process. From the fosters, to the staff, and they even gave contact info for other staff members to help us transition our second pup into our home. Very impressed with their customer service. Super friendly folks. Had some poor experiences with the larger adoption agencies in the city, but the folks say ARNO were very down to earth.
Kadia Kerr
3 years ago
Adopted my little cute baby from this shelter..process was smooth and the staff super professional and so friendly..Best decision I made to adopt from here ❤
shelivesforJesus same
3 years ago
Helped me find ways to find my cat that ran away 9/7/21. And...We found her last week . Thanks to all the organizations who were so helpful. Thanks to Zeus for so much assistance with using the kennel-trap!!
Sally Jones
3 years ago
I love volunteering here. Its a win-win situation all around
Brittany
3 years ago
Love this place! Great staff and positive energy.
Child of Olivares
3 years ago
I had bought a cat from PetSmart and unfortunately thought I had to return her because of an issue. PetSmart said that I couldn't and I should call the shelter. The person who spoke to me at the shelter helped me with my situation and I got to keep the cat
Karen Lemoine
3 years ago
Small, dedicated staff who work hard, need bedding. Newspapers, etc
Jey Hall
3 years ago
This is how I felt even worse when the owner disrespected me as described in my most recent review... I frequently shop there and as you can see by my older reviews... I loved it. That was until the masks of its owner came off. This place is phenomenal. ALL of the workers care a great deal about the animals, as I was able to witness firsthand by volunteering here for one week through Michigan State University. For everyone complaining about smell and such...DO SOMETHING!! Come and volunteer. This organization is strapped on cash and operates solely on donations and volunteers. Leslie, Kate, and Tony are great. Ask for them if you want superb customer service.
Mary Ann
3 years ago
I had an appointment at Mardi Gras Blvd. An appointment with no one. The huge building was silent. I waited on a bench where some woman who looked busy told me to. For 20 minutes. Then I asked her why was I sitting there. She said oh,,,,,,,,,, excuses. Next I was told to go in a room where 1 black kitten was. The on line search had hundreds. The kittens I wanted are still posted on line. Racketeering is what that is. Racking up money for a front of some kind.
Melissa Savoie-Nichols
3 years ago
OMG, hey ya'll!! I donate through Amazon Smiles.. The kitten room should have chandeliers hanging with all the money I spend on Amazon! I also send Arm & Hammer scent free laundry detergent. Keep up the great work guys and I'll keep on shopping for a good cause!! p.s. that's what I tell my husband, its for a good cause!
Elisabeth Bazanac
3 years ago
After filling out a application (very long) they called my landlord and he confirmed, then called me we spoke about kitten things etc. Scheduled a home visit for Tomorrow and they adopted the kitten out I wanted TODAY. Really disappointed they operate like this. Told my 3 yr old he would be getting a visitation for a kitten with all the kitten supplies at the house. They truly need better management because if a kitten is already being adopted out THEN say that. Plus they didn't even want me to meet the cat till after the home visit. Woukda adopted him the DAY I did the application but THEY insisted on a home visit. Do NOT WASTE your TIME!!!!!!!!!!!!!!!!!!
Tristan Michaels
3 years ago
The main lady who owns this place is absolutely off her rocker. It's great that this is a no kill shelter but attempting to work with that woman was a nightmare.
Thais Gruning
3 years ago
Adoption process needs some work. No animal wants to live in a cage. Their days are very long. There should be a law requiring you to be open longer than 4 hours a day. Your adoption rate should be audited/looked at.
Salem
3 years ago
i am nowheres near new orleans but ill give it 5 stars
verta turner
4 years ago
Very friendly and truly care about you pet. Clean calm environment
Alfredo Roman
4 years ago
Amazing group of folks here! We appreciated all the work they went through to make sure we were a capable foster Fam!
Caren Battaglia
4 years ago
I am a Volunteer at ARNO. Everyone is very helpful and We all love animals.
Dominique Pomeroy
4 years ago
After filling out an application with ARNO in excitement to add a pet member to our family, we were told no adoption for us...? ARNO called our landlord and asked if our property allowed pets. Our landlord always says no to that. She allows a relationship to be built with her tenant, showing responsibility and trust before saying yes. We built that relationship over 17months, just as one of our neighbors on the same property did and has multiple pets. ARNO NEVER called us in follow up to our application, only an email saying we are not allowed to adopt. End of application. Poor communication Lack of professionalism
Robert Moreau
4 years ago
Great shelter. The staff is friendly, extremely helpful and they have cute puppers.
Natasha Fredrickson
4 years ago
We fell in love with Cookie the cat and ended up adopting her. I'm so glad this rescue exists.
Martin Denesse, Sr.
4 years ago
These locing people do great work. Adopt a pet!
Lisa Tervalon
4 years ago
I got my new baby from them.
Leona G
4 years ago
Adopted 2 great dogs during pandemic. Both happy and healthy - spayed/neutered and medications up to date. Staff and volunteers dedicated and friendly.
Dottie Finkelman
4 years ago
I love to bring treats and donate to help the ANIMALs
david ketry
4 years ago
Help animals find homes please donate to these people I take care of animals
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Business Hours
Monday
2 PM - 6 PM
Tuesday
2 PM - 6 PM
Wednesday
2 PM - 6 PM
Thursday
2 PM - 6 PM
Friday
2 PM - 6 PM
Saturday
2 PM - 6 PM
Sunday
2 PM - 6 PM
Popular Hours
Monday
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Tuesday
Wednesday
Thursday
Friday
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Sunday
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