43 reviews
All reviews (43)
Yelp (3)
Google (40)
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Katrina Dardenne
3 years ago
I used to board my boxers with their vet, but after a horrible experience where they came back emaciated and covered in their own filth, I took them to Covington Acres. They were always so happy when I picked them up, you know that they're enjoying themselves and getting the attention they need. I'd never bring my pups anywhere else, been using them for over 10 years. I still bring my old boxer here, he's close enough to the other dogs in their runs to have fun, but he isn't thrown into a group daycare situation which is how he prefers it. We need more boarding options like this where the pups aren't obligated to mix with everyone. Some animals prefer their own personal space!
Renee Coulon
3 years ago
My dog loves going to Covington Acres! its convenient, and I feel much better about leaving him knowing he is not locked up in a small kennel all day like they do when boarding at the Vet.
Kristen Long
3 years ago
I like this place because the dogs have BIG outside runs and they can go inside to heated and air conditioned air. My 3 year old dog and older puppy just got back from a stay during the deep freeze. The owner made sure the dogs buildings were kept warm and my dogs came back in the same health the were left in. This is more than I can say for both of my cats that stayed at our vet and came back with colds. If they took cats, my cats would stay at Bed & Biscuit too!
Tara McCraw
4 years ago
There is a NEW OWNER & he’s AMAZING!! Go meet him in person & see the place for yourself if you have any doubts! All of the BAD/NEGATIVE reviews on here are inaccurate & from when the old owner was there. They are all from one bad experience one person had & all of her friends left bad reviews it appears, but this is NOT reflective of the new owner & how he does business at all! He’s SUPER nice, professional, humble, lives on the property 24/7 & CHOSE to do this for retirement from the medical field. He truly loves dogs & cares for them as if they were his own! I am a pet-sitter myself, so I’m VERY picky, but I have 3 large dogs & 2 are very elderly (one has extreme anxiety) & they were ALL happy & in great shape when I picked them up from here! :) I used this place with a prior owner years ago & didn’t have as great of an experience, but thought I’d try again since it has a new owner, is so affordable, the owner lives on the property & my large 13 & 16 year old dogs need a lot of TLC. It is a country place, down a county road, BUT the indoor kennels with fans, with access to shaded outdoors, fenced in, are NICE & much larger than any vet’s office “kennel”.....it was almost like a little, personal yard for my 3 dogs & they have plenty of space to sleep on their 3 big dog beds inside & plenty of room to roam & sit in the shade in their personal, fenced in yard outside. This place is extremely affordable & trustworthy! ❤️????
Krum Daddy
4 years ago
How can all you people who have not left your dog with him or likely don’t even have a dog leave a negative review? Do you even know the full story? We left our 2 dogs here every month and have had nothing but great service. Maybe the dog was already sicker dehydrated?
Kassidy Marchand
4 years ago
Will never take my dogs anywhere else!! Owners are loving and wonderful with all dogs!
J.S. The animater
5 years ago
After leaving our dog at the veterinarians one week only to come back to a completely emaciated dog with a new snarl, we needed to find a new kennel. Thank goodness we found Covington Acres! Our sweet dog comes back to us as happy and healthy as when we dropped him off. We never EVER worry about our sweet boy when we travel abroad. Mr. Jeff is always in constant communication with us and if we are coming a day early or a day late, he always adjusts his schedule. This kennel was recommend to me from a friend years ago and I recommend it as well!
Joshua Calderone
5 years ago
An amazing place for amazing pets! Owners are very well trained and licensed. I was recommended by a friend because they sent updates of their fur babies along with pictures, so i felt totally safe leaving my boy in their care! Beaux had such a great time! 10/10 recommend!
Julie Gatewood
5 years ago
As a pet owner for over 40 years, I have never even considered boarding my pets. However the past two years I didn’t have many options. I chose Covington Acres because of both owners being licensed critical care nurses. The owners not only put my anxieties at ease by sending pics and videos, but accepted my frequent calls without hesitancy. One of my dogs was very old with multiple health issues. Special accommodations were made for him with no problem. When I brought my dogs back a second time, they were actually happy to see the owners! I could not recommend a safer or cleaner place for your pets. They truly care about their animals!
Katie Gatewood
5 years ago
I will never bring my babies anywhere else! The owners are so attentive and treat my dogs as their own. Jeff knew my anxieties on boarding my pets from poor previous experiences at other facilities, and made sure to send regular updates and answer all my texts to check- in. Both of the owners are RN's and went out of their way to provide beyond optimal care to my elderly dog who required extra help. I am not sure about the negative reviews being shown here but I have been nothing short of impressed at the cleanliness and quality of care given here. I have referred all of my friends and family here and they have yet to be let down. My dogs have not only been treated just as, but have loved it just as much at Covington Acres as they do at home!
Lauren Buras
5 years ago
The only thing I can recommend is to leave your babies with someone else. Anyone who wrote positive reviews should count themselves lucky that they had pets to come home to. Not everyone who entrusted them can say the same. Clients having a poor experience is once thing but having pets die in their care is another.
Laurie Odom
5 years ago
Mr. Jeff cares about your pups. I referred my sister that lives in MS and she brings her Mollie over and they love it.
LJ DiMaggio
5 years ago
Will never bring my dog anywhere else, neither will my family! I will always recommend and speak highly of Covington Acres Bed and Biscuit, as well as it’s owners. Very clean, trustworthy establishment. I feel completely confident my pets received exemplary care every time I leave them with Jeff. We have never been let down! Moose loves it here.
Michael Mobley
5 years ago
Covington Acres is a great place! Jeff takes really good care of the dogs as if they were his own. We keep our Goldendoodle there and he loves it! We really like that each dog has their own very large fenced in area that is connected to an air conditioned space. We have tried several places and this is by far the best!
Mindy Lemm
5 years ago
If you love and care about your dogs, do not go here! They killed a friend's dog and were rude and unprofessional about it! They nonchalantly texted them... no call, no explanation, no apologies, nothing to comfort the pain of losing a loved one. They just killed a healthy baby and acting like it is no big deal, WELL IT IS A BIG DEAL! I recommend you find a different place to leave your fur babies.
Rachael Wieneke
5 years ago
Such an amazing place, I wouldn’t bring my dogs anywhere else but here. The owner is nothing short of terrific and provides the best care possible for all pets that come through his doors. My dogs are so happy to see Jeff when i drop them off, they love it here.
Rebecca Appelt
5 years ago
My dogs have never gone to this place and they never will. Recently a friend of mine dropped their baby off and not even the next day their poor baby was dead. No phone calls were made, no release of documentation, and no explanation. Their dog was perfectly healthy when he was dropped off. Apparently, there have been several un-explained mysterious deaths from this place. If I could give this place negative stars I would. My only recommendation is to not trust these people with your fur baby. #JusticeForRoux
Rhonda Elizabeth Brehm
5 years ago
Highly recommend! We have left our dog at Covington Acres Bed & Biscuit several times over the past few years. Our dog was always safe and happy and well fed. Not only was he well cared for but he had the joy of his own yard to run in whenever he wanted. I have seen the owners (both nurses and Adrienne grew up working for an established Covington veterinary clinic and was a former search and rescue partner with her dog) go the extra mile in caring for the dogs needs, i.e., when we had the extreme heat the summer before last, they purchased and installed additional a/c units in the kennel areas to ensure their 4-legged clients well-being. My husband and I are protective dog-owners. That being said, Covington Acres Bed & Biscuit offers us peace of mind and the assurance that our dog is in excellent hands when we are away from home.
Sara Carter
5 years ago
Everyone here was very hospitable and so welcoming! All around a really great place!
Shelby Leblanc
5 years ago
This place is amazing and full of such caring people! I will always bring my pets here in the future!
will foegelle
5 years ago
My dog Chancho loves it at Covington Acres. He has lots of health problems including epilepsy, allergies and breathing problems. Jeff exceeded my expectations when it came to giving Chancho his medication, and sending me lots of updates and pictures via text message. Chancho is a very skiddish and cautious around new people, but he warmed up to Jeff instantly and loves going back to Covington Acres. The dogs get their own yard with their very own airconditioned "kennel" for lack of a better word, so Chancho was very comfortable the whole entire time, and never got too hot. I could go on and on. We will only be using Covington Acres Bed and Biscuit in the future.
Calli Marchese
5 years ago
Do not leave your four legged love ones here. This place is full of shade and they do not care for your pets the way you want them to be cared for. Save yourself the heartache and keep scrolling.
ACC Org
5 years ago
It is very sad to see all these negative reviews on this business when it is, in fact, one of the best facilities this area has seen. Many of our participants recommend and use this business. Both owners are excellent and do not deserve the slander this singular event is getting them from this sad incident. Most negative reviews on here are planned, not the full truth and exaggerated. All we can say is Jeff and his business are very trustworthy and they work above and beyond. Customers have continuously returned and have been exceedingly pleased each time!
Alyssa Arnold
5 years ago
Definitely a 10/10 from me. Best experience ever!!! Could not have asked for a better place to watch over my dog!!
Amanda Sanchez
5 years ago
These people do not care about your animals. Only about the money they are receiving. If you love your fur babies at all please DO NOT send them here. They will leave them outside in the heat and then just let them die, with no notification. So sad!!!!
Ashley Montegue
5 years ago
Neglected a dog so badly and ledt it out in the heat that is died!
Bethany Amber Marie
5 years ago
a healthy Dog died within hours of being here !!! Not even two years old , and healthy as can be ! My heart is broken ! How could they be so heartless and know so little about taking care of dogs !
bobby cutrer
5 years ago
They leave dogs outside to die and don’t feel the need to take responsibility for their actions.
Brittney Hebert
5 years ago
Always trust leave my fur baby in their hands. Love recieving multiple text/pictures of my dog while away. They run a great buisness. Would not leave my baby anywhere else.
Broquee Boujee
5 years ago
I wouldn't recommend this place for your pup's! My friend dropped her bulldog off here and he died in their care. No remorse or explaination whatsoever!!!! Save your fur babies and skip this place.
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Business Hours
Monday
8 AM - 9 AM
Tuesday
5 PM - 6 PM
Wednesday
8 AM - 9 AM
Thursday
5 PM - 6 PM
Friday
8 AM - 9 AM
Saturday
5 PM - 6 PM
Sunday
8 AM - 9 AM
Is this your business?