Janna's Pet Salon Lexington, Kentucky

61 reviews

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Reviews: Janna's Pet Salon (Lexington)

All reviews (61)

Yelp (20)

Google (41)

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Justin Stanley

2 years ago

We love Janna's. Our dogs always come out smelling and looking their best, and we love the bandanas!

Jan Clark

2 years ago

I used Janna's when I lived in the neighborhood for convenience. However, she is so good with doodle cuts that I continue to use her 11 years later, living in Versailles. All 3 of my doodles have loved the staff and treatment there!!

Anthony Paolilli

2 years ago

Amazing service. They fit us in at the last minute. They are very professional, I will travel out my way for this place.

Carrie Burkett

2 years ago

Best grooming my dog Cooper has ever gotten! Wonderful staff as well! Will ABSOLUTELY be back time and time again!

vedo vedo

2 years ago

They always do a great job on my Sebastian.

Karen Toth

3 years ago

Took my cat for grooming for the first time at Jannas Pet Salon. Absolutely loved it. Prices are reasonable too. Highly recommend services.

Hannah Reynolds

3 years ago

Charged me for a nail trim and file but told me she didn’t get a chance to file the nails and several nails appear to not even be clipped. Was in the salon for less than 5 minutes.

Gary Tracy

3 years ago

Excellent. They are the go to place for pet grooming. I give them the top ratings.

Leslie Carter

3 years ago

They take such AMAZING CARE of my Persian Mr. Higgins aka Higgy. He was a rescue and they were so gentle! We’ve been back every two months since! ❤️

Kelly Groves

3 years ago

It was my 1st time taking my baby Max I am very pleased with their service.

sophia d

4 years ago

They did an amazing job on my shih tzu. She is not easy to cut and they did such a thorough clean job. No cuts on her unlike another pet salon I went to. I’m happy and will be coming here again. I would recommend this salon to anyone . They also COVID 19 safe :)

Mike Wallace

4 years ago

1st visit with my 2 Persians, Ruby and Rowdy????????. Impressed with the COVID safety measures taken by staff, seamless and touch-less. Best grooming ever! Would definitely recommend!

Donna Biggs

4 years ago

SOFIE Approved! That speaks volumes as she is a bit uppity. Naw, wonderful folks, fair pricing and we are Happy! Thanks Ya'll!

Brian Tune

5 years ago

They did a great job on my Lhasa.

Alyssa Derrick

5 years ago

Amazing staff; my Pomeranian struggled with previous dog groomers, but Jannas Pet Salon takes their time with him so he is less anxious

Amy

5 years ago

Always great service. Easy to schedule. Happy dogs. Thank you!

Jillian Wallace

5 years ago

They were extremely friendly when I called to schedule an appointment for my dog. They informed me of the times to drop off/pick up and of an estimated price. When I dropped him off they were ready and waiting. I informed them of my dog having a few mats. They asked for details on how I would like him cut, and I told them I just wanted him cleaned up all around, so whatever they needed to do, to do it. The results are great, the price was extremely reasonable, and my dog seemed calm when I picked him up, which is amazing since he's very anxious. I highly recommend using them! Just know they are cash/check only, which they informed me of during me visit.

Mae Ling Chiu

5 years ago

I've been taking my Goldendoodle here for almost 2 years and they do a great job! Reasonable price and they always have him done on time! I recommend this salon!

Mag Eve

5 years ago

I used to take my dogs to Jannas, until I moved to AL for military reasons. I ABSOLUTELY cannot find a decent groomer in the local area. I've been to 3 and each one over charged, with less than desirable results. One even cut ALL the hair off my malamutes tail. I long for them to look like they did when i picked them up from Jannas.

Nisa H.

5 years ago

Great place for a cheap, quick nail trim!

Theresa Shock

5 years ago

The woman there was so sweet to my Rambo. She done a great job on his nails

Mia Montalvo

6 years ago

I have a DIFFICULT Chow Chow. He hates people and more importantly hates the brush. I dropped him off at Janna's Pet Salon nervous that I was making a terrible mistake but the women there worked absolute magic!! They calmed the nerves of my cautious pup and gave him the cutest cut. He left happy and with no hair in his eyes! Couldn't have asked for better service, best pet salon in lexington.

Ace family Fan

6 years ago

Excellent to detail, and my corgi loves Janna...

KikiFire911

6 years ago

Love it here! My dog has fear aggression everywhere else but here. I don't know how but they can work magic on him! He's always adorable after a trim.

Metz Ashley

6 years ago

I have been in here a few times and I have observed and heard good things about this place. I was impressed.

Michelle Aiello

6 years ago

Janna’s was recommended by a few friends, so I was excited to give it a try. My cat’s haircut looks super cute, but everything else about the experience was a disappointment. I was put off by the fact that they don’t take appointments. I was just told to bring my cat in “the earlier the better” as they operate on a first-come-first-served basis. On the phone, I had to repeat twice that my pet was a cat and not a dog. When I came in, they assumed I was someone else, and when I gave my pet’s name, it wasn’t on the list, but they took her anyway. They couldn’t tell me when she would be done. When I came to pick her up with my 1-year old in my arms, I was told they don’t accept cards — only check or cash. The person who booked my appointment didn’t inform me of this policy. The two women who were there when I brought my pet didn’t inform me of this policy. The woman at the front desk acknowledged that they “should advertise that better” and told me to go to the nearest ATM. So I had to put my baby back in the car and drive to my bank’s ATM at 5:15 on a weekday. This took about 20 minutes, which made me miss a fitness class I was planning to take. I can deal with the so-so customer service, and I get that they can operate their business any way they want, but I’m sorry, it’s 2018 and any business that wants to be competitive should be able to operate with scheduled appointments and accept all forms of payment.

Natalie R.

6 years ago

I’m a first time dog owner of an extremely hyper and difficult pup. I was extremely nervous to take her to a groomer, but she needed it bad! Took her to Janna’s for a full service and I was so pleased! My dog hates baths but somehow they managed to make her look great! She also came out with a really cute bandana that she actually kept on, they usually bother her. Really great first experience at Janna’s and will be back soon!

Sellmetv2

6 years ago

My dog always comes out looking great no matter how bad she is when she goes in.

Melanie Smith

6 years ago

This is absolutely the worst dog grooming experience I have ever had. I WOULD NOT TAKE YOUR DOG HERE!! I took my golden retriever here and they absolutely butchered him. They completely shaved him which you should NEVER do to a golden …

Mark Ruddy

6 years ago

I only go in for a nail trim on my two dogs. They always get it down right away and for $11(used to be 10, but they have to enforce the stupid new tax) it's awesome.

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Business Hours

Monday

8 AM - 5 PM

Tuesday

8 AM - 5 PM

Wednesday

8 AM - 5 PM

Thursday

8 AM - 5 PM

Friday

8 AM - 5 PM

Saturday

Closed

Sunday

Closed

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