213 reviews
All reviews (213)
Yelp (39)
Google (174)
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Jennifer Mitchell
2 years ago
Adopted Air just over a week ago. She's thriving energetic and so playful. Glad to say she not blind and totally deaf like I was told. Her new name is Betty White Rose. Rose for short. …
Heather Parrilli
2 years ago
I HIGHLY recommend Wayside Waifs. We've adopted two wonderful dogs from Wayside Waifs. Everyone there is super friendly and knowledgeable. They really care about the animals and it shows. #adoptdon'tshop
Caitlin King
2 years ago
Our old dog had started having issues eating, she was incontinent during sleep, confused all the time. I was given Rachel's number at the Pet Memorial center. She was incredibly kind and helped us schedule an appointment to say goodbye to our sweet girl. The whole process went well and we felt like our girl was treated kindly and humanely. Thank you for taking care of Karlee.
Chance Bolton
2 years ago
When my dog died I called for cremation services, and I called a few places that seemed robotic and not understanding. Wayside was different. The staff had compassion and were so helpful and kind about everything. Staff called me after my dogs cremation and were again extremely compassionate about getting her back home. This was a very short and sweet process and wholeheartedly appreciate them.
Lisa Landis
2 years ago
Wonderful place. These fur babies are very fortunate to have a place like this to stay until they find their forever homes. Lots of room. Lots of volunteers. Thank you. Very clean and happy animals. Please donate to this animal rescue and adoption facility. We adopted our newest family member there today...Shelby♥️ Through Nov 30 adoptions are half off.
Noriko Okahara
2 years ago
we adopted pets from here and we are very happy. The staff were nice and cared for the animals.
Quinn Valins
2 years ago
I've used this shelter for 28 years to adopt two dogs and a cat. Each time I've adopted the service is less friendly. The reason I've gone back is that each pet I've adopted has been a healthy great companion. The reason I decided to take the time to write a review today is because I was in disbelief when I called to make an appt. to look at kittens after looking on their website. The conversation with the woman who answered the phone went something like this. Me: Yes I would like to look at some of the kittens you have for adoption and understand I will need an appt. The Lady: Great! I MUST COLLECT $29 from you in order to make an appointment to look at the kittens, and oh we really want you to choose just two (there were close to 15 kittens under the age of 6 months when I called). She continued on with her "elevator speech" until I finally interrupted her and said you mean I have to pay a nonrefundable $20 so someone can show me TWO kittens? To which she replied, but don't worry the $20 will go towards the $150 adoption fee if you decide to adopt a kitten under 6 months. I said I would look elsewhere. So I then contacted a few other shelters who had kittens, no FEE to take a look and were very friendly. I guess Wayside thinks they can get away with anything since they have are so well known and have such a nice building due to countless donations and volunteers.
Andrew Barnhill
3 years ago
The staff is really accommodating and helpful. Because of them, I was able to adopt my first cat within the hour. It was fast, easy and the explained the entire process throughout. They also offered some personal advice and experiences to help me on my journey. Now, because of wayside, My cat has a loving home. I'm so thankful for the people at Wayside and I'll definitely be back if I need more animals.
Hubble Kyrie
3 years ago
Just awful I reached out in June, my husband has cancer and could no longer support our family of three and two pets on one income. Unfortunately my pets are no longer with us and now I get an email offering to speed up my application. This is joke and a let down to many who reach out for services.
Jenna and Shea
3 years ago
This place is the cleanest and nicest shelter I’ve ever been to! A huge selection of all ages of dogs. All staff was friendly and inviting. I liked the process of how they let you go back by yourself and look at all of them. Only thing was we had to wait awhile for someone to meet and greet the dogs to us but I get it, it’s a busy place. Unfortunately we didn’t end up getting our pup from there but I highly recommend it!
Bill
3 years ago
Great place to take care of Needed HELP ANIMALS !!!
Cliff Snider
3 years ago
Recently my wife and i allowed "Gizmo" ( now Sunny) to adopt us. What a joy he has been. The total experience has been marvelous. If there is ever another dog in our lives, it will be from Wayside. They are wonderful people who are totally committed to providing a better life for their animals. Thank you all so much.
Jennifer Crabtree
3 years ago
They were rude to my fiance! My fiance called to put adoption hold on a dog and a puppy and they said they wouldn't let him adopt because of something he said! They are in my book , little snowflakes, they made me cry , because there was a cat I really liked that I wanted to adopt!
Roy Horan
3 years ago
Unbelievable Humane Society just outside of Kansas City with a staye of the art facility. This is a no-kill animal adoption center with a fabulous caring staff.
Mona Lisa
3 years ago
This is a very happy place. Helpful, knowledgable, honest employees, happy animals and happy customers. I got two kitties from here. They are the best!
Erin B
3 years ago
Always a great place to visit and the employees are so helpful.
Adrian H
3 years ago
Adopted my cat here. They made it an easy and friendly process.
Nick C
3 years ago
Clean facility and a caring staff!
Jessica Haley
3 years ago
I absolutely love adopting animals from wayside waifs. They are very knowledgeable of the animals that stay there. They also try very hard to make a good match with owners which is nice.
Swordcerer J
3 years ago
Nobody answers your calls horrible customer service.
sunnie
3 years ago
I adopted two cats from here. (first on 10-19-18 and second one 10-29-18) I’ve bonded so much with the first kitty, who I named Bolt. I got him for my birthday, hes a striped tabby. The second one is named Moon and hes a blue siamese, he’s absolutely gorgeous. They were both neutered and fully vaccinated as well!
Din W
3 years ago
Animals are badly tested The cat was with mites.
Sherri Ash
3 years ago
I adopted a cat named Elmer and he's a sweetheart, the staff were very nice and friendly I would adopt from them again.
Jas
4 years ago
After 15+ years, I had to say goodbye to my sweet Mercedes today. I adopted her as a puppy from Wayside Waifs in 2005. She was treated medically all 15+ years by Dr. Kurt Cavanaugh Pet Hospital, and played at Pete and Mac's Pet Resort since she was 6 months old.
William Beck
4 years ago
Would adopt from here again.
Jeffrey Hall
4 years ago
I love it but i did not go yet
Jordan Seaman
4 years ago
Extremely rude adoption counselor. As someone who fosters dogs, she was extremely judgmental when I wanted to adopt an older dog. Upsetting.
Joyce Phillips
4 years ago
Would give them a zero if possible. Perhaps Wayside waifs is trying to get rid of animals too fast? My daughter adopted a puppy and I went with her. First puppy was not mentioned as part pitbull up front and she opted for another. Puppy was listless and threw up on the way home. Also, found ticks on her and just turned around and took her back. They said they couldn't take her back and watch her to see if she was okay because she was now adopted (for all of 2 1/2 hours). Gave her a tick treatment after they found more and handed her back. Wouldn't eat, was listless, threw up more and was returned to them less than 24 hours after adoption. Parvo. Would go with your gut and be very leary of a place that tells you up front not to put the puppy on the ground at their facility because "there is Parvo all over here". Will not take the puppy back nor adopt another dog from this facility. After a very thorough email with details of issues, adoption fee was returned.
patrick kilgore
4 years ago
Called to set up an appointment for one of the dogs, took over a day to call me back. Once they did call me back the representative was super rude on the phone and seemed like she was trying to talk me out of getting the dog all together with the description she gave of the dog and the questions she was asking. Not very professional and kind of sad when dogs need homes and they have people like that representing them hopefully they get better help there soon so some dogs can find some good homes.
Pha Thao
4 years ago
Went in to adopt a cat with my family members. Front desk staff and volunteers were helpful but adoption counselors were not. I was told to "pick a cat" then fill out the adoption survey, which felt more like they wanted to get rid of the animals than try to find them good homes. The process wasn't explained very well. My sister had wanted a kitten, but was uncomfortable with the way the counselors were handling them. The kitten was obviously stressed, but the counselor still wanted to grab him for my sister. It also felt like the counselor was trying to get us to take the kitten rather than know if we would be able to provide a good home for it. We left cat-less and feeling sorry for all those cats. I'm sure the shelter is doing great work, but I don't think I'll be supporting them in the future.
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Business Hours
Monday
11 AM - 7 PM
Tuesday
11 AM - 7 PM
Wednesday
11 AM - 7 PM
Thursday
11 AM - 7 PM
Friday
10 AM - 5 PM
Saturday
10 AM - 5 PM
Sunday
Closed
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