Pooch at Play West Lafayette, Indiana

My puppy has his best time here. He comes home exhausted and content. The supervised playroom are perfect for any temperamental dogs

My Grand dog loves going there and the staff seem to love him. He's excited to get out of the car and get to the door when we drop him off, which make me feel good, boarding, daycare or grooming have never been a problem. It a comfort to me that he likes going there.

The fur was trimmed too short and the skin is showing rashes

We have been coming here for a few years for grooming. Never had any trouble, very friendly. They seem to do a good job and are flexible with scheduling.

Pooch at Play is outstanding for doggie daycare and boarding as well.

I took my dog to the day care here for awhile but stopped in January of 2021. I give it a two star because my dog loved going. When we pulled in she was excited to go and be there. Apparently it seemed to be one sided. I was asked to stop bringing my dog on certain days because they were the busy days for the center and my dog had the zoomies and just never seemed to calm down. Now I understand that can be a little exhausting because trust me I get it. But they were basically asking me to change my schedule or not bring her on those days because they have too many other dogs. My dog is high energy. It is who she is and I felt that they could not handle her so I decided to take her somewhere else. I did not talk to the manager because at that point damage was done. If you have a high energy dog that just has the zoomies i would recommend taking them somewhere else because I believe they book too many dogs for daycare to be able to handle dogs who are high energy.

I mostly use the daycare for my separation anxiety pooch. He loves it because he can play and get all the pets and cuddles from the staff. The car ride home he's usually already falling asleep from too much fun. I've used boarding a few times with no issues

Loved it and my Bella smelled so pretty.

Friendly staff and so caring and kind with my puppy LJ

I believe she enjoyed her stay. The staff always was very kind whe I called to find out how she was doing.They did a wonderful job on her bath and toe nails.She smelled so good. THANKYOU !!!

Very friendly, but didn’t cut my dogs nails short enough

My dogs love it, come back tuckered out! Well worth it during a busy work week or bad weather. Socialized tired dogs are the best.

My dog comes here often, they're always welcoming and helpful.

I work with an ex employee from this place and they said they had to quit because they were witnessing a lot of abuse from the staff here of which the owner was doing nothing about. And yes this has happened very recently. DONT TAKE YOUR ANIMALS HERE IF YOU CARE ABOUT THEM.

They groomed my three wild beasts of dogs and did an amazing job! I appreciate their willingness to listen to each of my dogs sensitivities and they did an awesome job!

Edit to add since after my original review 5 years ago they now care. You have had contact with my dogs under my maiden name for a walk in nail trim. The staff was not only extremely rude to me but to my dogs as well. If zero stars was an option zero would have been given.

Very flexible and understanding.. my dogs came home super happy !

Our dog comes home exhausted. Good doggie socialization as well.

Horrible service!!! When I first called to have our dogs boarded the girl on the phone was very confused and not respectful. I put a deposit down. So then when I called cancel the service they could not find my reservation. And would not give me my deposit back. This was not even explained to me when Imade the deposit. I would not recommend this place to anyone ever!

I boarded my dog here twice and both times I had issues. The second time I received my dog back injured. They didn't even attempt to stop the bleeding that was coming from his leg. Kendra told me he caught his leg on his cage. I have never had a problem getting my dog in and out of a cage which means they were most likely being rough with him. This happened in December 2019 and my dog is still having leg issues. I have reached out to them to try and get a better understanding as to what happened and they have yet to respond. So if you would like for your dogs to be treated well I would suggest not taking them to Pooch at Play.

They always take really good care of my dogs while I am away. I have an old, deaf dog that needs extra attention. He likes going here and they always doted on him.

I am absolutely grateful for the time that Dunphy has spent at Pooch at Play Doggie Daycare! They are beyond kind to him and I, plus anytime that I drop him off for daycare or boarding - he is so happy! They always tell me something about his day when I pick him up - I love that! We are moving away and they were so sad to hear about him leaving. When I picked him up for his last day of doggie daycare, they had a care package for him. How absolutely so sweet of them! Dunphy kept looking in the bag, he was so excited! Dunphy recommends any doggie friends to go to Pooch at Play Doggie Daycare. Thank you tons for making Dunphy so happy! He will miss going!

Reasonable rates and super friendly staff.

Very friendly staff. I boarded my pup there for the weekend, and asked for him to have a bath on the last day. He came home nice and clean, and he was very happy. Highly recommend them.

It’s been nothing but bad experiences Always getting phone calls while I’m at work, they don’t understand that the reason why they have my dogs is so I don’t have to worry about them while I’m at work.! UNORGANIZED!!!!!! I paid $300 for my dogs to go 10 days, the next visit the girl runs out after me and says “you have to pay! Wait!” I said “I just paid 300 last time, figure it out” then got into my car. My dog is allergic to chicken so I take dog food that she can eat, they don’t feed it to her. She breaks out in hives but I let it go because I think “well it’s probably just a bunch of young girls that don’t really know any better” So I say something to the desk girl she writes it down... Then they are instructed to leave my dog and pup in a cage because they just got shots and fixed, they call 2 hours after having them saying they don’t have records when they’ve been emailed and saying that the pup can’t come until 3 rounds of shots. No one ever said that to me but they let my pup sit at their place for two hours before a call. ???? How does that make sense? Something should have been said before? Then the girl proceeds to scream at me over the phone!!!! While I’m at work:) Plus it’s dirty and there are no toys because “some dogs have toy aggression..” ok then they shouldn’t be at daycare!!! Just pay the extra money to have your dog go somewhere nice I promise it’s worth it in the long run!

My schnauzer lives for his playdates! He's always excited at drop-off and exhausted at pick-up! We love the attendants and appreciate having the groomer on-site.

Harvey made some new friends. Nova got a chance to be more sociable. Looking forward to going again, maybe tomorrow.

Hunter just loves going here. Everyone there is great. Wouldn't take him anywhere else

We love bringing our pups here!! Great for play, grooming and boarding!

They always take great care of my dog Joey! He loves it there!!