West Chester Veterinary Center West Chester, Indiana

This past Sunday I had to have my elderly cat euthanized to end her suffering. Since our normal vet doesn't have weekend hours we had to look for an alternative place. They were very kind and compassionate and helped us through this terrible process. I am very thankful for the care we received.

My dog was Neutered at this facility and my daughter told them that she didn't want to have the dogs teeth removed at the time. They came out to the car and the tech said okay I will circle it to take it off. They took his teeth out anyway. They saw in the notes from previous that she also stated she wasn't going to have them removed at the time because all I had was 350. They called with a 500 dollar bill for my dog and everyone stated that they did what was best for my dog but I was paying the bill. Upon going back and forth with them I discovered that they were charging me for the dog being Neutered and it was paid for already by the seller of the dog. The doctor knew that previously we did everything recommended but seeing how we have spent more than 5 thousand dollars to keep him alive. We have to prioritize certain things. We asked for his medical records and left the practice. The irony is they recently sent a letter dropping my puppy after we had already left. I wouldn't recommend this place. I am in the process of reporting them because they performed several procedures on my dog without my consent. I am the only legal owner and they're holding up my medical claims for failure to submit information.

My puppy had been sick for 5 days, and rapidly losing weight. Our old vet was closed, not helpful & “trying a few things to see how it went” I called WCVC and they were able to make room and see her ASAP. Their drop off service is helpful and fast. They did testing right away and were able to determine the problem. Within an hour and a half she got tested, medications and was back at home resting. They were incredibly helpful, accommodating and professional. They didn’t make me feel bad about asking for prices and information ahead of time. The vet didn’t assume I knew everything. She was nice, calm and explained everything in detail. Would definitely recommend bringing your pet here. TYSM for taking care of our baby Nami! It was a bit expensive but we’ll worth it.

Incredibly kind staff, always take exceptional care of my pups!

I take my pets here and we have been given excellent service for the past 3 years. Thanks Dr Jen for everything!@

Very friendly and caring staff they take the time to explain things and make sure you understand. At the end you feel like you're getting the best care for your pets

Wow! I'm so impressed by this clinic and absolute AMAZING staff. They have been extremely professional and genuinely caring at every appointment! Dr. Mary also did an absolute stellar job at draining an abscess on my dog's jaw line, which is quite the accomplishment since he's a very large, timid boy around others. If you're looking for people who truly care about your pet, this is the place for you!

I really enjoy bringing my pets to West Chester Veterinary Center .Everyone is very nice and professional. The prices are great and they provide good quality care to my pets .

This is a great place to bring your pets. My pets enjoy coming to the vet.

What can I say! They are amazing! They have some of the nicest receptionist, their techs are incredible, and the Drs well they are wonderful especially Dr Mary! They clinic Chihuahua running around is adorable! You can tell the staff here truly loves animals, and they all love their jobs. And all of that shows in the care and service they provide.

I am very new the area and need a vet for my pets. I looked online and they were the first vet that came up. So there other day I called and spoke to a very nice guy Michael, who was so friendly and personable. I told him I was worried about the car side only service and he assured me they give the highest level of care to all pets, as well as the long list of services they provide. After he answered me 1,000 questions I was sold. After my appointment I was just as happy. They are super friendly, fast, and efficient. Seems alot of places struggle with car side service, but they have a great system. If you need a new vet I would recommend them to anyone.

Really annoyed with the scheduling of this place. We called to make an appointment for our new dog. They had a cancellation so of course we jumped on the first appointment they had available. We drove an hour to get there just for them to tell us that our appointment was for two weeks away and that they had nothing available. So we drove an hour for an appointment they didn’t schedule right. The front desk lady was nice that we talked to, But it sucks when you load up a new puppy and your family to make an hour drive for them not to care.

The West Chester Veterinary Care Center has a remarkable staff who strive to meet the needs of you and your pet(s). About a week ago I called to schedule an appointment for three kittens and they were able to squeeze me in for a visit within the hour of my call. The appointment only took about 10 minutes and I was able to receive the check up for free since it was my first visit. The staff was very friendly, welcoming and continue to check up on my kittens. I will definitely be going back and I recommend this care center to any pet owner!

The most caring, diligent, professional docs and staff. So grateful to be your patient!

Unfortunately, you cannot give a business 0 stars. We have been very loyal customers for the last 6 years. Throughout this time, I have become wary of the vet for a variety of reasons, from high prices to questionable recommendations, to an overall feeling that our pet's best interest was not their priority; recently, all of these things were confirmed once and for all. On a Friday at 4pm (they close at 6pm), our small dog got into brownies. When I found him, I called the vet immediately, only to find that their phone number was not working. Knowing the urgency with chocolate ingestion, I drove to the vet with the dog. I explained what had happened, and after making me wait 15 minutes, they told me they were too booked and would need me to go to medvet emergency. I could not believe my ears. At this point, it had been > 40 minutes since the ingestion, and they were recommending I go ~45 minutes away. FYI, when I called medvet, they instructed me to induce vomiting from home (because they are a legitimate vet, whose first priority is your pet's health). West Chester Vet Center cares about one thing: collecting your money. They do not care about your pet. Avoid this business.

My own pet had to have emergency surgery here to remove a cancerous mass. They vets were awesome and my sweet rescue dog is doing well to this day! Thanks to all the vets and nurses, we really appreciate it.

I have two older cats and they're extremely accommodating to make urgent appointments when things happen. There's nothing worse than having to wait when your animal is sick or something urgent is needed. Very caring techs and vets Who are actually concerned for the health and well-being of your animals. A pretty great place.

The best staff, so caring and loving with your pets ! They genuinely care about your pets , calling to check in on your pets next day to ensure they are doing well! Never a bad experience! Dr Blackmore is awesome ! Highly recommend!

The office staff is very unprofessional and uneducated about the services they preform! Basic questions are met with defensive and flippant answers. They will run all sorts of tests $$$$ with no explanation given! Buyer beware ????????

ZERO stars! On Sunday, May 17th, I arrived at West Chester Veterinary Center for emergency …

They have always thoroughly explained any issues that our Tink may have and a plan for her to improve and maintain her health. The entire staff demonstrate a genuine concern for the well being of our very loved “puppy”.

Higher than normal prices, long hold times and subpar staff

Place is horrible. Never got to talk to the vet. They walked my puppy in and came out with a $160 receipt. Wouldn’t trim the dogs nails for free. Sat in parking lot for an hour and 20 minutes. Felt like I was going to a personal doctors appointment. This place is in business because of Petland. Crooked operation!

We took our Great Pyrenees to West Chester Veterinary Center on a Sunday afternoon (during Covid restrictions) and were very pleased with their service. Sassy was taken inside and examined in a timely manner. A Vet Tech came outside to explain Sassy's situation and asked for permission to treat. The pricing was very reasonable, especially since it was a Sunday, and we were very pleased with the care. I highly recommend this Veterinary Hospital, even though I'm not a regular client.

We were referred to West Chester Veterinary Center from PetsMart when we got our dog. They were so friendly and helpful with our new puppy and shared great information with us. Would totally recommend. They also offered several pricing points with no pressure for services, which I appreciated! Only reason I gave a 4 star review is because of Covid, I couldn't go in and didn't see the office area personally. Felt I should to give it 5 stars...

The staff is very friendly and helpful. They took great care of our dog and we will definitely be going back.

Absolutely love bringing my dogs here. 6.5 years later and their staff is still amazing. Whether it’s for a health concern or a normal check up everyone is so kind and professional. I’ve even moved out of the area, but still make the drive to take my dogs there!

We love Dr Jen, thanks for your help all these years, the compassion and care. There are so many things you have helped our dog with, I can’t name them all here. We are glad to have you as our doggie’s doctor!

Great vet center! Staff is courteous and professional. My cat is very well taken care of here.

I'd give a zero if possible! Our two pound chihuahua had kennel cough. This was the vet the store we bought her from said to take her to have her guarantee certified. The staff was aware of her kennel cough as I'd taken her to an emergency …