VCA Heritage Animal Hospital Savoy, Indiana

This entire team is amazing. Our puppy had caught parvo. And was on day 5 with 2 days of treatment over the New Years break. by the time we were able to get him in first thing Monday morning. He was in critical condition by the time we got there. They were pretty booked that morning but had us come in anyways. When we got there, they made him a priority. When we talked about financial options. And I didn’t get approved for care credit, they made sure that I knew about every option available. And didn’t let the cost affect the care that he got that day. They made sure he was still getting EVERYTHING he needed. And made sure that they did absolutely everything they could to make him better. Unfortunately our sweet Bullet wasn’t able to pull through and was going into sepsis and was in pain from any movement. Everyone there was great with communicating what was going on. They updated me throughout the whole day. And even in his end of life care, they were extremely compassionate and caring for his needs and ours. After this I will never go to another vet clinic. I’m grateful that our baby got to spend his last moments in the care of this amazing team.

Used to be great with Dr. Dust, but things have gone downhill. Vets don't last long, been waiting 2 days so far for test results.

Great vets with great bedside manner!

I have been taking my pets to VCA for 15 years. They have always taken excellent care, and provide up front information and suggestions for care of my fur family.

Entire team is very friendly and professional. They always take care of my dogs like they were their own. You can tell the staff there really enjoys what they do. BEST VET IN TOWN!!!

I can’t say enough about VCA Heritage. I’ve brought my dog, Chance and my cat, Big Fuda here and always had a wonderful experience. Recently, Big Fuda has gone through some medical issues which required her to spend three days at the clinic. Every interaction with the front desk has been positive and friendly. They always wanted to go the extra mile for you. They treated Big like she was their own and always answered my question (many, many questions lol). Dr. Phillips was one of the most compassionate and thorough veterinarians I’ve ever met. She made sure I was always informed and comfortable with the plan. Also, Dr Rhodes picked up right where she left off on the days she wasn’t there. And shout out to the technicians!!! They rock! They always made sure to update me on how she was doing and I felt comfortable leaving her there. I’m very picky about who I trust with my animals and VCA Heritage has earned that trust!!

Excellent service. Very nice staff. Reasonably priced. Complimented my cat so I would give 7/5 if possible. I also love the app, and the emails they send out with helpful reminders or random information.

I will never not sing VCAs praises! I had to bring my dog in last week for the first time due to not so great circumstances unfortunately. The Doctor was very firm and thorough with what she wanted to do to help my dog and she was not gonna let any money issues stand in her way of providing the best care for him. I was able to pay a generously discounted rate and it was all because of how much she wanted to help my doggie! It made me cry how sweet and sincere she was. Also the techs that I spoke to were equally as awesome and thoughtful. I wish I had before and after video of my dog he is just so extremely happy and acting like a puppy again (in a good way lol) they added years to his life!

Wonderful team, great to our dear Colt!

The vets and techs here care deeply about their patients and know what they're doing.

Dr Spoerer and her team are the best we’ve ever worked with. We love them!

As always, they take great care of my boys.

Dr. Dust is an absolute professional. He is kind and caring. He speaks in a way that makes you feels very comfortable. We have been going to VCA for over 10 years now and they have gone above and beyond with the service they have provided. If i could give it 10 stars it still wouldn't be enough.

I really appreciate my experiences with the staff here. I cannot speak highly enough of Dr Spoerer. We have brought our fire children here for about 17 years and continue to recommend them to friends.

I have had pets all of my life and this visit was the first time I have EVER seen a doctor get down on the floor and love on a fur baby! Dr. Dust was so nice and gentle with "Sweetness". I appreciated that he took the time to explain exactly what he saw going on with my dog. BTW, it's an hour drive for me and I say it is worth it!

Great vets, great staff. I've gone there for more than 10 years and they have always been helpful and compassionate. Years ago my cat had breast cancer, her prognosis wasn't good, but we did at least four surgeries. We loved that cat so much and other than the cancer she was healthy and would bounce back from the surgeries quickly, so we did as many surgeries as we could and we bought her some time. The surgeries weren't cheap, but they got significantly cheaper each time because we were willing to do whatever it took to help her and the vet and staff saw that and reduced the prices of everything. And when she couldn't have any more surgeries Dr. Dust let us know there was nothing else we could do, that we had done everything possible for her in such a compassionate way. He even teared up. These people care deeply about animals and will help your fur babies be as healthy and happy as possible! I can't recommend them enough!

All the vets here are amazing! Good hours. Expert care!

They really focus on your animals and concerns

We arrived for our initial appointment a few minutes early. I explained over the phone that my dog was special needs and we were given a room right away. However, although they got an extensive history over the phone, nothing was mentioned about prior vet records. I had explained she needed her rabies over the phone. Two techs asked me on arrival about why I had not provided vet records. We were put in a cat room. I explained to one tech that my dog was extremely stressed and frightened, and might need to be muzzled. Tick tock tick tock twenty five minutes later, still no vet. Sorry, this was inhumane treatment of my dog, given they knew she was stressed, frightened and special needs. Not once did they come in to check on her. Terrible treatment. I will continue to look for the kind of service my dog deserves. Will never go back here and do not recommend to pet owners with special needs animals. Ironically, they post a big sign on the window stating if you are ten minites late for your appointment, you will be rescheduled.

Great for all your critters!! Helpful and friendly staff and priced just about right!!

As a new "cat mom" this staff is so patient and kind with me. They take time to explain what is going on and are completely understanding of my questions! They also do a great job with my kitty and make it as low stress as possible for him! Can't imagine going elsewhere!! Thank you VCA!

Best customer service. Great employees!! Friendly, polite and caring!!!!

The ONLY place we take our furfamily members. Always great

Have received very good service every time I have taken my dog to VCA. Vet is caring and always trys to make my scared dog less afraid and more at ease. Very easy to schedule appointments and the texts/emails from VCA are helpful. 20 minutes before my dogs last appointment I received a call from VCA saying the vet was running 20 minutes behind schedule and my dog might feel more comfortable at home waiting instead of the lobby. This phone call was very helpful and appreciated since my dog becomes extremely anxious when at the vet. VCA is worth a try.

Best vet in town, Dr. Dust is a treasure as is the entire staff. Helped my boy have 16+ years of health and happiness

Everyone is so friendly and knowledgeable! I have been taking my cats their for 5 years.

Dr Dust is an outstanding doctor in both expertise and communication skills. He truly cares about your pet and the owners. I can't say enough about the service and all of the employees. Truly outstanding! Dean

Very friendly staff. We got our rats neutered there and took them for general checkups. The care was wonderful and we felt completely confident every step of the way.

This is the only place I will take my cat, who is quite grumpy at the vet. The staff are always exceptionally patient and understanding during our appointments and take the extra time needed to make sure that my cat is comfortable during the exam. As the parent of a “difficult” patient I really appreciate the separate exam rooms and waiting areas for cats and dogs. It helps her and my stress level go way down. The staff is also great about communicating what is going on with your pet. Dr. Hadley is the vet we typically see, and she is absolutely amazing!! Hadley has the kindest heart and is so sweet and patient with my cat, no matter how fussy she is being.

Found them through my girlfriend, trust them implicitly with my feline children