Puptown Girl Grooming Noblesville, Indiana

Took our son, Anakin, here for some grooming. Dropped the dog off at 9 AM and was ready for pickup at noon. Anakin looks and feels great! Will definitely be taking Anakin back here for the next grooming. Great work.

Very friendly & my pups always look great! Dogs are never stressful going there or coming out after picking them up! ????

My 11 yr dog has never had fleas until our latest groom at Puptown. Now we are in deep with the costs of fixing this problem Puptown gave us. My dog only goes to the groomer and the vet. He was last at the vet months ago before this! Puptown’s owner offered a free flea bath. Wow! I would never treat customers in this way! No respect or loyalty to the customer. We will not be back after what you’ve done to our pet! Awful!!!

Love Puptown Girl ❤ They take great care of my granddog!

I couldn’t ask for a better experience. Always professional and respectful. 10/10

The negative reviews speak for themselves. This company just makes up excuses and turns the story around to make it seem like it’s the customers fault so they don’t have to take responsibility for their mistakes or actions. After the first time of not being happy, I should have never given them a second chance by bringing my dog back. I gave them specific instructions on how I wanted my dogs haircut. They told me they made a note in their system and I also provided a handwritten instructions. The complete opposite happened. If they were unable to meet my needs they should have called me before making the decision to cut my dogs hair the way they wanted to. When confronted about what happened they made it seem like it was my fault even though they had handwritten instructions of what I wanted. I asked for a refund and they took a whole day to call back with some excuse that my dog was scared and then said it was my fault my dog was scared, therefore they had no choice but to shave her. It’s not even about the money, I want them to be held accountable for their horrible service. Their $70 refund will not fix what they put my dog through. I should not have to be asking for a refund. If they were even a somewhat good business they would have offered that the first time with reassurance that someone would be held accountable for this. My dog won’t even go two steps without rubbing her body up against everything. The sad part about all this is my dog is left feeling uncomfortable in her own skin.

Completely disappointed in this place. As most can relate, leaving your dog at the groomer is an uneasy feeling for both the dog and owner. Your expectation would be for the best service to be delivered to make both the dog owner and pet comfortable. Clear instructions were provided but they did the exact opposite without even contacting us. Even though there was some matting in my dogs fur, their protocol is to call the owner prior to shaving the dog —which did not happen. In addition, when I asked to speak with the manager she wouldn’t speak to me which is insulting. Don’t have a business if you cannot speak with your customers. This company is an embarrassment and so is the owner / manager. Never bring your pet here.

I love this place. They handled my nervous GSD Colt in a very caring manner and he was calm as ever when we left. The only place I could take him!! Keep it up!!

So happy I found them!!

It was my puppy’s first time having a grooming appointment and she came out looking Beautiful.

Wow…do NOT take your dog here. Check Yelp reviews which can’t be faked they have a 2.5 and lord I wish I had Yelp before taking our dog here. If anything bad happens (say your dog comes back with no hair and looks like it was cut by a 2 year old) they will clam up, not tell you what actually happened and basically try and blame the outcome on your dog having “issues” or trying to downplay the issues saying “it’s just a dog why are you so upset about how it’s acting”. Yup that’s an exact quote. Or they’ll make up a story that doesn’t even go with reality. Depends on who calls you and if it’s the first or tenth call they love to make up new stories about what happened each time. They also love to say they’ll show you the video of the grooming but never seem to actually get it to the customer requesting…hmmm I wonder why? It’s clear that our dog (who absolutely loves being bathed and groomed usually) had a horrible experience here. This place 100% gave our dog anxiety after completely mangling her body and hair. She went for a trim and came back with a shaved body and PTSD. Since my girlfriend left a honest and transparent review they have continued to harass and call us daily to take the review down - even having their husband/boyfriend call and try to scare us to take it down. Pretty shameful and pathetic place - check their reviews on Yelp where you can’t fake reviews they have a 2.5/5 that says it all. This place treats animals like garbage not like living beings.

Our puppy does not like his face brushed or clipped. This was his first time coming and somehow they got Charley to allow them near his face lol.! They were super efficient and friendly and our puppy looks great! Will be a lifelong customer!

Pup town girl grooming continues to provide excellent customer service, and their work speaks for itself. Our doodles love coming here, and they leave with their tails wagging & a great cut! Their services are clearly in demand, and the wait times to get an appointment speak volumes to their ever growing client base! 5 stars!

I love this place. They do such a great job

Best grooming experience I’ve had, hands down. Christy was incredibly accommodating, even tho I didn’t have an appointment. She was able to get my Husky in for a full service appointment (bath, deshed, nail clipping, etc.) and had him dry and ready to go home in two hours. Not a simple task, and I can say that with confidence seeing as I’ve bathed him myself in the past, and every time I’ve gone back since then he always comes out happy and clean. All these negative reviews are funny to me, because there’s no chance they’re real reviews. I wouldn’t recommend any other service for your fur babies. Anyone who knows me knows my dogs are all I truly care about in this world (after my wife of course) and I have full faith and trust in the staff here.

Great job, as always! Can’t wait for our next visit!!

Perfect location and wonderful staff. Pup loves them.

This place is Awesome, great customer service and great people. Made me feel at home and definitely made my big slobber baby comfortable. I will look no further I love this place. Thank you for being great keep up the good work!

Do such an amazing job

Christie is an amazing groomer. She is so kind and patient with my little girl even though she can be and a pistol to deal with at times ???? thank you for the hard work you do, you are very appreciated!!!

I’ve gone to this place about 3-4 times. It got progressively worse. My pup was literally terrified of going in and twisted out of his easy-walk harness and ran back to the car. Which is surprising because he is a social butterfly and extremely affectionate with everyone so that says something. I can understand you can get behind on grooming but I made the appointment about 3 weeks in advance and it shouldn’t have taken 6 hrs to complete especially knowing my pup was having extreme anxiety, priority should be to get him done ASAP. Upon inspection, my dog had cuts, he must’ve been moving around so I can understand that but if it was coming down to him getting accidentally hurt, STOP, call me and I will get him, don’t worry you’ll get still get paid. His nails weren’t even trimmed. My puppy has developed an aversion to belts which is very surprising. I let the lady know my dog will literally choke on collar leashes and she dragged him across the floor, there were more than enough people to pick up a small 35lb dog. My issue lies in my dogs reaction to the place and it’s very alarming. I will not be going back at all and will rather pay more money elsewhere to ensure my baby is comfortable and loved. They should consider themselves lucky that I write this review versus going in person. It would not be a good scenario if I have to look at the faces of the people who hurt my dog.

The only place I choose for grooming my pup.

My appointment time was 10:30 am. At 2 pm I went in to get her. She wasn’t done. I took her home anyway. I will not be back.

Super cute place! I was able to get in quickly and love that they have Saturday appointments. They did an amazing job with my Bernedoddle’s first hair cut!

I can’t recommend this place enough! Everyone there is so incredibly sweet, and it’s evident that they’re passionate about what they do. Mackenzie is an AMAZING groomer - she was able to shorten the length of my sweet Scrappy’s hair while maintaining his floofiness ???? she even went out of her way to get great photos of him post-groom and send them to me! If you’re looking for a grooming place where everyone will treat your dog like their own, definitely come here!

I love Puptown girl, we have been taking our dog there for about 3 years. We're always happy with the results. They always put a cute scarf around his neck.

Best dog grooming team ever! I have four rescue dogs and one can be a handful when you touch his feet. They are so patient with him! All of them come home with bows or neckerchiefs and smell so good! They always ask me about the length of coat and type of cut I want. Superior service!

We love PupTown Girl! They are always great with our Boston Terrier and the pricing is great!

I LOVE THE STAFF HERE!! The staff was great!! Brandy, one of the groomers came out to get aquainted with the foster fur baby before I left her there. We believe it was the first time this fostered fur baby had ever been to a professional groomer. Brandy took her time and even donated some of her own money to get the baby cleaned, cut, and smelling great! I was able to get the baby in the same day that I called. While Brandy finished up our foster baby a staff person spoke with me and made me feel comfortable while I waited for the finishing touches to be completed. The areas were clean and welcoming as well. I would HIGHLY RECOMMEND this great group of compassionate and caring folks with your fur baby???? I think even the fur baby was excited about her new look when it was all done. Great job! Thank you!!

We’ve been taking our pup to Christy for a long time and never walk away disappointed. She is fantastic with Harper and I wouldn’t go anywhere else. We literally drove from downtown Indy all the way up to Noblesville just to go to her. If that doesn’t tell you something, it should! 100% would recommend, and do, to anyone that we can! Thank you, Christy for the fantastic service and wonderful environment!