PetSmart Mason, Indiana
315 reviews
All reviews (315)
Yelp (26)
Google (289)
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RSR R
2 years ago
I don’t mind going to this location, but it would be awesome if they would open more checkout when there’s a line across the store of people checking out!
RC Flyer
2 years ago
Its a good store, when it come to the fish, last time if was there some of the fish i wanted had Ich, at least they told me about it instead of me buying them and finding out later.
Nicole Sammons
2 years ago
Always well stocked, nice employees, and great variety of pets to choose from or just look at!
Mrs. Smith
2 years ago
Emily, Tiffany and Jack are awesome. Very helpful, knowledgeable and all around great people to have representing your establishment. Thank you guy's
Robin Watkins
2 years ago
They took amazing care of our puppy, quick services. Great team of people working and very knowledgeable. Will be back definitely!
Nii O
2 years ago
i took my dog here for a simple cut on Nov 28 instead they completely shaved my dog and didn’t even brother to call me and ask if it’s ok to shave him now he has razor burn all over his body and i took him to the vet which they determine the bruises are from razor burns petsmart told me to bring my dog to their vet to get look at and they will cover the fees when i brought my dog there they try to tell me it wasn’t from his grooming and now want me to pay for the vet visit at their store
Marika Holloway
2 years ago
Glad I don't work there anymore.
Dale Preston
2 years ago
I have given this location 3 tries. Every time the staff is rude, being the employees on the floor to the checkout lane and especially the groomers. I will not bring my furry friends back to this toxic environment.
Chad Kelley
2 years ago
They lost a great customer. Taking my old dog off the table to grind nails.several other issues.
Steven Shaver
3 years ago
Banfield is terrible! I got three different stories from three different phone calls about my cat. I find out they have not done what they told me they had. They will lie to you! One minute we are waiting on blood work and then find out it was never done. I would not take my animals there.
Christina Ross
3 years ago
PetSmart has all your pets need and it's very clean and people are very friendly it's just the prices are so extreme that rather than shopping there I order off Amazon
Craig Heldman
3 years ago
The only place we shop for our two dogs.
Deborah Finkel
3 years ago
Dog Training THE BEST!!! Kassie is dedicated, patient, affectionate to doggy, and knows her craft to the nth degree!! The store and associates exude customer service. The store is always stocked very well, which is a plus for a frequent shopper!!!!
Jack Tranter
3 years ago
Was a good pet smart.
Kenneth Laibson
3 years ago
Bought a Jacket for my Fur Baby ,works Great. It's Water-Resistant and Warm ! Here she is out fishing with me.
Mark M
3 years ago
These people know their inventory and what it is about. They know where everything is and what is best for your dog. Not sure how their training plan works but they are well trained and knowledgeable.
Palch Mogglur
3 years ago
They did not have what the website said they did, but they were friendly and courteous.
Pat Strang
3 years ago
Great staff and good selection
Edgardo Honda
3 years ago
The Young lady that assisted me with the live fish purchsse was cordial and treated the fish with care
Melissa Schneder
3 years ago
I had an online order and it was ready in under an hour!
Frednando Bothwell
3 years ago
Good selection of aquatics and food. Fish seem very healthy, the staff real nice. Will go back to this location again.
Robert Bole
3 years ago
I tried three pet supply stores in my vicinity and PetSmart had the widest selection and very friendly staff. The prices were reasonable. I ended up buying a leash that I could not find at any of the other stores.
John Lewis
3 years ago
Exactly what you would need in a pet store
Jeff West
3 years ago
Purchased a guinea pig for my grand daughter. Staff was very helpful and knowledgeable
Dan G
3 years ago
this is our goto store to buy crickets and mealworms for charlie the gecko
Tanya Long
3 years ago
The staff are always super friendly. Store is neat and organized. Someone is available to help with any questions or concerns. They truly love animals and it shows.
R R
3 years ago
Very large selection! Helpful staff.
Ryan
3 years ago
Very rarely does this place have what you need either online or in store. What a disappointing experience.
Angie Arnold
3 years ago
Great place to shop for my cat and the staff is very friendly!
Judith Newell
3 years ago
Doggy Daycare was great ????
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Business Hours
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
6am
9am
12pm
3pm
6pm
9pm
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