69 reviews
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olivia barksdale
2 years ago
DO NOT ADOPT FROM HERE I adopted the sweetest kitten from here a couple months ago and he has been so sick from the moment I got him and has even infected my other animals. They claim to have de-wormed him and given him all his vaccinations before I got him, but this couldn’t be farther from the truth. I’ve spent over $400 on vet bills trying to figure out what is wrong with the poor baby. Never have I ever been less satisfied with a business. In addition, when I went to adopt him I was handed my kitten in the lobby while there was plenty of rooms available where I could have interacted with him. But no I stood in the lobby while the worker stood staring at me basically making me feel as though I had to adopt him. I absolutely adore him now, but how are you supposed to see if you have a connection with an animal when that’s how you first meet? This place is disgusting and I 100% do not recommend adopting from here.
Daniel Terrell
2 years ago
Very thankful for organizations like this,I support them one hundred percent.
Joann Hart
2 years ago
I just love this place. I got My best friend there. Jamie has been a true friend. She is by my side. 24/7.
Lori Lasiter
2 years ago
Has cat boxes for my wild cats.
Kevin Baldwin
2 years ago
Very friendly and fantastic staff
Keith Pullen
3 years ago
The staff is very friendly and very knowledgeable about all there animals. I would recommend it to anyone. Great place to get an animal my kids love there new kitten.
TawniAline
3 years ago
It's difficult to objectively rate this shelter because what they do is so vital.. but the experiences I've had with them are concerning for successful long term placement and what is in the best interest of both the animal and adoptive family... they either a) do not provide proper medical care or b) do not adequately disclose known medical information that is vital to decision making for adoption. I will clarify, i am NOT saying you shouldn't adopt here.. just be very mindful of what you may be getting yourself into because they do NOT inform their adoptive families of everything they know.. I have two stories but only enough characters to share one.. but neither speaks well for their big picture.. Our most recent experience(June 2021): We adopted a pit mix with no plans for multiple dogs.. we expressed an interest in a couple of dogs and they matched us with the one they felt was the best fit (supposedly)..we had 2 guinea pigs which we were very upfront about, and 4 children ages 3-16 (3 are special needs). Now, this dog is absolutely amazing.. but he had already been in the shelter more than 4 months after a different failed adoption(probably more than 1).. and had we been a less experienced dog family, had less resources, or more frequent visitors, this would have been yet another failed adoption for this dog (and I'm ashamed to say, we did consider it).. when we put him in the car to go to the vet the first time, you should have seen him deflate.. as though he'd only ever been in a car to go to a new home or back to the shelter.. The big failures this shelter made: 1)while they disclosed he did not get along with the animals at his previous home.. they did NOT give a true picture of just how reactive he was (and not JUST with animals).. he bit our neighbor's dog in the face (with significant injury) through a hole we didn't even know was there in the first 24 hours.. he has an extreme prey drive and we have to take a LOT of extra precautions for our guinea pigs.. AND he's anxious and reactive to strangers.. obviously poorly socialized and initially was terrified of darker skinned people responding with low growling and aggression.. in fact, he met our best friends and relaxed fairly quickly, but they have a mixed child they brought with them a week later and he was very difficult to reign in.. he was not only aggressive towards the child (17), but then also towards our friends as though he was upset with them for bringing him.. we had to use a muzzle and treats to work on desensitizing him.. but he still often gets very anxious around darker skinned people we don't know... I find it difficult to believe that the shelter was completely unaware of this.. even bikes and large crowds can prompt this anxiety.. he also resource guards chews from smaller children.. BUT.. this was the lesser of the issues we were not informed of.. Their biggest failure: 2) They brought him out to us limping.. told us their vet had examined him, and that it was just a strained muscle from playing too rough and he was on "kennel rest" .... At first, my family and I were so enamored with him we failed to notice the extreme muscle wasting and the way he shifted all his weight to the front because of the pain.. I had our vet evaluate it that first week and confirmed it was a cruciate ligament tear.. not only that, but x-rays indicate that both knees may be injured.. and it was very much a chronic injury.. the primary knee has already been surgically repaired (which ran us about $5k), and he is still in therapy trying to regain strength in that leg as we watch and wait to see if the opposite side will require surgery as well.. for now, it is stable enough and considering the lack of strength in the other leg we hope it can be avoided.. but he has been compensating so long we cannot tell if it is just inflamed due to that... At any rate, with an obvious pre-existing condition, no treatment for ANYTHING involving any of his legs will ever be covered by any pet insurance.. To me, this bordered on medical neglect..
Lindsay Havely
3 years ago
Staff is amazing with the animals!!
Travis Noragon
3 years ago
Great place to help and adopt an animal!
Donna Lawlis
3 years ago
Difficult to get in to with all the road construction
Lisa Smith
3 years ago
Loved to see how clean it was and all the animals well taken care of by the nicest staff ❤
Amanda Warren
3 years ago
Acted helpful but still not allowed to see the lost and found animals... Please find my leo
Lindsey Harrington
3 years ago
Called for a client who was a single elderly cancer ridden woman and no longer able to care for her self much less her sweet friendly dog any more. Attempted to rehome to friends/neighbors.. etc. no luck. Called the humane society to try and surrender (it being the last resort). Spoke with intake (Faye) informed me they are appointment only and booked out about a month for appts.I was very unhappy with my customer service as I ask for information on alternative surrender options or rescues near by and she told me to Google it. I told them I was really worried about the owner feeling as if they had no other option but to "dump" the pet at this point. Faye still was unable to provide an alternative number or anything to help this sick elderly woman. They need to atleast be able to provide contact info to different resources especially to the elderly community as a lot of them are not technologically capable. I suggest if you need to surrender a pet, you'll have to tell them you just found the pet on the side of the road for them to take it in.
Jerry Schaeffer
3 years ago
Too expensive especially for us on limited income.
Rachel Gifford
4 years ago
Some communication issues but overall good experience.
Stephanie Dean
4 years ago
The staff are very professional & personable!!!! Awesome place,!!
Sarah Bellum
4 years ago
Never trust a rescue that charges more and more for more sought after breeds
Melissa Sloan
4 years ago
The people who work and volunteer here care about the animals in the shelter and take really good care of them.
Janice Hammond
5 years ago
Great staff. All animals are loved .
C Family Farm
5 years ago
Corrupt place. Good ol boy system. Not in it for the interest of animals.
Aurora Broude
5 years ago
I WILL NEVER GET AN ANIMAL FROM HERE BECAUSE THEY ADOPTED OUT MY MOTHER'S CAT SHE WAS AN (ESA) EMOTIONAL SUPPORT ANIMAL
Kathi Hodson
5 years ago
They helped me spay my cat. Great people
Kathrina Riley
5 years ago
I didn't find a new family member there, but the friendly staff assisted me in accomplishing my goals.
Ken Steinbrook
5 years ago
There are so many great volunteers working here to care for these critters. They do a great job.
Laura Rempe
5 years ago
I love this place! I have adopted 2 dogs from here , each of my 2 sons have adopted a dog from here and my daughter has adopted a cat. The staff here is wonderful and you can tell how much they love each of the animals here. Animals are clean, and very well taken care of. Our fur-babies from here are the greatest and I highly recommend getting your next new addition to your family from here. As always Adopt don't shop. If you can't find what you are looking for here there are other shelters you can check out .
Linda Carnival
5 years ago
Is was a very wonderful place to get a kitty. His name is sparky he loves his new home and loves all his buddies . He fits right in a part of the family. Thank you for having sparky for me. The carnivals
Michael DeZearn
5 years ago
They took a stray cat from my sister without any questions. My sister was aggravated by all the paperwork she had to fill out before they would take the cat though. Maybe they should find a way to reduce the paperwork.
Primas music McCoy
5 years ago
Great volunteers clean and well kept place so help them out Adopt or make A donation
Sandy Belcher
5 years ago
They have helped so many animals and they are very good with pets! They are awesome and if you have a chance to donate please do so!
Shayna Johnson
5 years ago
They are great with the animals. Staff is super friendly. Volunteering there was a great experience!
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