VCA West 86th St. Animal Hospital Indianapolis, Indiana

101 reviews

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Reviews: VCA West 86th St. Animal Hospital (Indianapolis)

All reviews (101)

Yelp (30)

Google (71)

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Angela Boutwell

2 years ago

They were so good with my big boy. He's a hand full! The doctor and assistant were so kind and gentle with Spyke. They were so encouraging with him and spoke to him so sweetly and gently I couldn't ask for a better team to treat my dog.. Thank you so much!

Lyanne Shepard

3 years ago

Have taken both fogs there since I got them 8 yrs now. Wouldn't go anywhere else. Dr Haas is the best!

Lisa Brubaker

3 years ago

Dr Shelby and the staff are amazing and so nice to work with! Genuinely care about all 3 of my babies!

Emily Bailey

3 years ago

Used to like this place but now they just dismiss you when you call. They won’t schedule you for next week, they just send you off to another place and don’t even bother to sound like they care. So don’t bother caring about them. Lori is particularly terrible. She’s gotten attitude on multiple occasions, like if you’re a millisecond late getting your pet out of the car she throws her arms up dramatically.

J J

3 years ago

Everyone including the doctor was awesome. Great customer service. They treated my baby girl the best.

lisa prather

3 years ago

My puppy loves this place.

Armon

3 years ago

I just want to say a special thank you to Patricia! I became frustrated with VCA as my level of expectations were a bit to high, regarding the clay paw product that was produced for my pup who had just passed away. I had felt that the product was not worth the wait nor $25 but Patricia was very friendly, professional & understanding and she helped me find peace and clarity with this situation! Thank you so much Patricia!

Ruben Morales

3 years ago

Super service!!! Thank you guys!!!

Ashlee Ivy

3 years ago

Great with my dog..nice and friendly..gets you in and out.

DENNIE SCHILLING

3 years ago

They went out of their way They deserve all the credit they get as they are HEROES

Lea Opat

3 years ago

Absolutely amazing team here. They took great care of us and I will definitely refer friends and family!

Linda Ackley

3 years ago

What a great visit my lily bear and I had at this place. Great on every level! It will be a pleasure to go back for her check up. ????

Lizzie Stickney

3 years ago

They always take great care of my kitties! Bodie loves seeing his favorite VCA staff!

Arlice Harris

5 years ago

Very helpful! Always friendly and prompt!

Paul Ferguson

5 years ago

They are always super friendly, and super sweet to our puppy, even when he gets excited and pees on the floor

Susanne Maresca

5 years ago

Good Docs but they totally RIP you off on prescription costs. Charged me $ 12.50 for one interceptor plus! Apoquel $ 5.01 each! So, they got 1 star for the Docs, one for the staff and one for the groomer. Lost 2 stars for predatory medication costs!

Lizzie Chambers

5 years ago

I have spent THOUSANDS of $$ at this location for my 3 rescue dogs. I called last Monday at 10AM needing an urgent same day appointment as one of my dogs was bleeding from some type of wound or bite. They told me they couldn't see me until noon the next day and told me to go to the emergency vet. I called the Eagle Park location which also did not have any appointments but FIT ME IN, even though I had never even gone there! They have texted me three times to follow-up on my dog. The most I ever got from this location was a phone call after an in depth surgery, where when I picked up I could hear the front desk girl making fun of my dogs picture and saying he was a cocker spaniel, not a poodle and I was kidding myself - before she realized I picked up.

Laura Samide

5 years ago

They have very limited hours making them a poor choice for emergency care.

Laura Chappell

5 years ago

Love this place. It's clean, the personnel are amazing. Very professional .

K B

5 years ago

We showed up with our 9 week old puppy who was bleeding from being attacked by another dog. They turned us away because they closed in 15 minutes. I'm leaving a neutral review just for future owners to know if you have an emergency this in not the place. They even have a print out map of the closest hospital so I'm assuming they turn a lot of animals away for the sake of not working late. It is what is, not trying to be rude, I just don't want future pet owners wasting time by showing up right before close because they won't see you.

Diane Ashmore

5 years ago

The staff is so caring and even sent us a beautiful card of condolences.

Daryl Lakes

5 years ago

Caring vets, explained everything clearly.

Carrie Erratt

5 years ago

We take our 2 dogs and 2 cats here for everything. The staff is great and all of them are great with our 2 that HATE the vet. Their techs have let us come in with out an appointment and just hang out with our pup feeding her treats. She now will actually walk in, get weighed and get in a room without freaking out. They always meet us at the door ready to get her into a room ASAP to limit her stress. Rey and Rogue say THANK YOU!

Avery Hamilton (PhoenixChirps)

5 years ago

They're very nice to my cat

Amy R. Walker

5 years ago

All about taking ALL your money

Meghan Guilfoyle

5 years ago

Love this VCA. They took amazing care of my dog, Rhoda, during her heartworm treatment. They let me call 3+ times a day to make sure she was doing well and were super understanding of my concerns. It’s nice knowing that I’ve found a vet clinic that I trust. One of the RVT’s or VA’s, I believe her name was Randi, even spent one on one time with my pup to make sure she wasnt anxious and shared some adorable pictures she took of her with me when I picked up. Thanks for the great customer service!

Joe Johnson

6 years ago

Have been taking our animals here and the employees are wonderful and compassionate towards our animals

Credimiv

6 years ago

Setting everything up is a breeze. When i take my dogs here we're usually in and out in a hour. Good advice and good plans for your fur babies.

Dawn Templeton

6 years ago

Always been a great place to take your pets

Deborah Monroe

6 years ago

Dr Hayes takes great care with my furkids

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VCA West 86th St. Animal Hospital, Indiana, Indianapolis

4030 W 86th St

Business Hours

Monday

7 AM - 6 PM

Tuesday

7 AM - 8 PM

Wednesday

7 AM - 8 PM

Thursday

7 AM - 6 PM

Friday

7 AM - 6 PM

Saturday

7 AM - 3 PM

Sunday

Closed

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