Pet Pals Holistic Veterinary Indianapolis, Indiana

64 reviews

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Reviews: Pet Pals Holistic Veterinary (Indianapolis)

All reviews (64)

Yelp (34)

Google (30)

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Mrs Shepherd

2 years ago

We absolutely love Dr. Olden-Stahl and the staff at Pet Pals. 5 Stars all the way! Our boy Jock has done nothing but progress since our journey with Pet Pals. Even though he's almost 9 years old now, he's beginning to act like a puppy again and we cant be happier! Jock absolutely adores getting snacks and scratches from all the staff. The Fear Free techniques used by Pet Pals staff and the calm hospital setting makes every trip comfortable for all of us. Every visit, Dr. Olden-Stahl takes her time to go over every detail and answer any & all questions we have. You can tell that she genuinely cares about her patients and the fact that our boy gets excited when we pull into the parking lot, speaks volumes. We can't say enough wonderful things about Pet Pals. If you are looking for a caring, dedicated, holsitic vet care for your pets, please contact them!

Mary Robinson

2 years ago

Took my 14 year old cat for a wellness check. Was impressed with everyone we came in contact with! Cat whisperer’s all!

Marti Jensen

2 years ago

We love PetPals! The most memorable was Dr. Olden-Stahl calling me after our beloved Jethro died of HSA. She talked to me for an hour, at least, on the phone about my grief and Jethro's illness and his personality. I know of no other vet who would take the time on a Saturday morning to call and talk like that.... She was and is amazing. We now take our new GSD, Gus to her and our cat. They are innovative in their practice and I trust them 120%

Lisa W

4 years ago

We have been nothing but pleased with every person we have encountered at Pet Pals- Dr. Olden-Stahl, Dr.Towle, Katie, Corey, Amber, Caitlin, and others I’m sure we missed. Thank you for you thoughtful, compassionate care of all our furry friends, especially as we prepare for our eldest best boy to cross the rainbow bridge. We have been and will continue to be loyal PetPals family.

Phoebe K

5 years ago

Money grubbers! They don't care about anything but getting their deposit. $61 to make an appointment? Absurd. No cancellation policy? Laughable.

Denise Mineart

5 years ago

I have been bringing my pets here for years and I absolutely love it. The Doctors are caring and they take the time to explain everything in detail. I strongly recommend.

pnut30

5 years ago

Love Dr. Towle, what an amazing practice!

K&J norris

6 years ago

This place is wonderful!! I had rescued a big rottweiler pitbull mix (90lb) that was not treated very well. They staff and doctors are patient and go slow do to his fear and they have been able to treat him with no problem. We also have a 90lb Akita malumunt mix that they saved her life when she was ran over by a car. With all the laser therapy and herbals helped her to walk again sooner than later. We love this place

Buffi Hatfield

6 years ago

Not Holistic.Office staff is unorganized.Not following through with call backs and script fills.I went for yearly and a daily script was ask to be refilled,now everytime so call the script has be verified by the vet.Products they sell can be bought online for much cheaper.Last yearly,ears and heart were not examined.I had a vet in Malibu,California that was much more reasonable with pricing.I always fill unsatisfied when I leave.I’m currently looking for recommendations for a new vet.

Jennifer Marshall

6 years ago

I took my two dogs to this office with the understanding that they would have a holistic approach to caring for my animals. I'm sorry but giving dogs Chinese herbs or offering questionable acupuncture does not make an office "holistic". My older dog wasn't even offered a blood test. Had I known that Dr. Natalie was not planning to help him survive, I would have walked away. They pulled quite a bit of money out of my wallet and my dog died. This location changed when they kicked out the original owner. It's a money machine now.

Therese Kopiwoda

6 years ago

I've been taking my dogs to Pet Pals for several years and have been very happy with the care they have received, and with the staff. I especially like the fact that my dogs can get holistic and/or traditional treatments.

Joyce Simons

6 years ago

So glad I found Dr. Olden-Stahl! When I first took my dog she could barely walk because of arthritis. After 2 visits, she is actually getting up and down like a puppy!! Highly recommend Pet Pals!

Lance Scott

6 years ago

The staff is friendly, however it's quite obvious after two visits that Pet Pals and it's Veterinarians are most worried about the money and much less about your pet and you. You can call and get cost information, then once you get to the check out counter you are hit with excessive hidden costs. In our case, a "reexamination fee" for a dog that was in a week prior for a chronic problem. Moreover, there was no examination, just straight into the therapy. When questioned about the fee, it was clear to us that they were more worried about the $46 than keeping a customer or the well-being of our dog. I steer clear of clinics with these ethics and refuse to be taken advantage of. Lastly, our visit was for accupuncture therapy where they inserted the needles then left my wife, baby, and I to try and keep our dog unsuccessfully from knocking out hair thin needles. If you choose to use Pet Pals, you should be prepared to open your wallet.

Mara Gonzalez

6 years ago

I took my new adopted dog for a check up. I ended paying more money than I had planned for. When I made my appointment they told me it was going to be about $59 a firsdt time office visit plus additional fees for vaccines and flee, …

Mark Smith

6 years ago

Thanks to Dr. Natalie and crew, our 14 year old Corgi "Strider" is walking much better and seems to have most of his pain gone from his disk injury. She recommended acupuncture and the results have been amazing!

Empirical Data

7 years ago

I was thoroughly impressed by Dr. Shaw and her staff on my first visit. The level of detail of the history and physical exam gave me the assurance my dog was in the best hands he could be in. She was patient, elaborated and explained things till I felt comfortable with the game plan. I am in the medical feild so when I see they are basing their treatment protocols on the most up to date research, combined with a loving touch, I know this is the only vet I will bring my four legged family members to.

Susan Scroggins

7 years ago

I brought our rescued pit bull here after having been refused service from multiple different vets due to his fear aggression. With other vets he would not let anyone handle him, and I felt like everyone had just given up. I 100% understand that safety is paramount, but I didn't know what else to do to get him basic vet care. I called Pet Pals almost in tears after yet another failed appointment at another office and the understanding and care I was met with from Diana was amazing. I brought him in to Dr. Olden-Stahl at Diana's recommendation. From the time I walked in until we left, everyone went out of their way to help him and us feel comfortable. Dr. Olsen-Stahl was so understanding of the trauma he likely experienced in his past and was adamant that we not push him past his comfort zone. She kept the door open during his visit to help him feel less trapped. She focused on a solution for his anxiety that will not only help him with future vet visits but help him in his regular day-to-day life too. I can't tell you how relieved I was that a vet understood instead of judged or sent us elsewhere. He was just there for a heartworm test, but she also offered us advice with other aspects of his care. I can't say enough how kind and helpful everyone I have interacted with has been. You can tell the staff has a real love for animals and want to do right by them. I will be taking my other, much easier, dog to them in the future because I've been so impressed with them.

Kylie Lockett

7 years ago

This was my first vet experience and I'm so impressed with our visit! The staff was soft and kind with our cat and were really helpful in giving guidance on how to most effectively care for our new pet.

Eric Johanson

7 years ago

Great staff. They have helped to give jake his mobility.

Linda Langford

8 years ago

If it weren't for Pet Pals Vet Clinic we wouldn't have our German Shepherd Aja with us today. Dr. Oldenstahl took the time to go over all of her records and put her on a food to put weight on her first to get her gut working properly …

Megan Arszman

8 years ago

Good experience with Dr. Towle, however if you call to ask for an estimate on services, take what they tell you with a grain of salt. Charging me $80 for a recheck service, when I was told they'd be $47, is ridiculous. To say that you charge $40 for the evaluation, which is separate...that should be part of the chiropractic adjustment anyway! You don't just start working on a dog without evaluating them anyway. Seems dishonest, especially when someone is on a very strict budget just trying to get their dog feeling better.

Nancy Adams

8 years ago

I transferred to Pet Pals about three years ago, and have been totally pleased with the quality of care. Dr. Towle is thorough, compassionate, and patient with both my dogs and me, and I wish MY "people" doctors communicated half as well! Yes, we sometimes have a fairly long wait, but that's because they are giving other patients the time they need and I know Dr. Towle will also spend as long with us as we need. My pets are my kids, and I feel confident trusting their care to the folks at Pet Pals.

Shelly Bingle

8 years ago

Everyone at Pet Pals is compassionate! Dr. Olden-Stahl and Dr Towle have both treated chronic Conditions in my rescue dachshunds and they figure things out when no one else can. I am grateful for their care! I especially recommend the holistic treatments. acupuncture and laser. They work and save you from surgery!

Shirley Dennis

8 years ago

We drive over 20 minutes to go to this clinic. It is well worth the drive! Our dogs are as comfortable as they can be for their "personalities". Dr Towles was very knowledgable and answered all of my questions in a matter I could understand.

Kimberly Buchanan

8 years ago

I just love Dr. Julie. She makes my boxers feel amazing. Recently, Trinity yelped when I touched her muzzle. Her regular vet thought she might have a bad tooth. $500 later, the X-Rays were inconclusive. We went to see Dr. Julie and she found the problem. Trinity had a vertebrae in her neck that had slipped. After her adjustment, Trinity was all better. Thank you Dr. Julie and your magic hands.

jac

9 years ago

Dr. Arnold is great with our pets and we appreciate his willingness to take the time to explain everything so thoroughly during each visit. This is a place where our pet's health is clearly of utmost importance. So happy to have found this place and would highly recommend it!

Matthew Boone

10 years ago

Excellent experience overall ! Very knowledgeable and was able to really help out my dogs. I would recommend this Vet clinic to anyone in need.

Sandy Dunwoody

10 years ago

I've been with Pet Pals since moving to Indy a few years ago, and I've had nothing but pleasant experiences here. The staff is extremely friendly and competent, and you can tell they are all true animal lovers. They will tell you exactly what your pet needs, without finding ways to upcharge you during the process (which is rare with vets, I've found). They have an online scheduling system that's super convenient as well. My dog sees Dr. Arnold, who--even though we always have to schedule after work hours--is very thorough in examinations and explanations, and very open to answering any questions or concerns you might have (without making you feel silly for asking!). I learned a lot from him early on about how best to feed, care for, and even train my dog.

Tammy Lapoint-Potter

10 years ago

Dr. Towle is an amazing veterinarian. She puts her heart and soul into every animals she sees. I had a wonderful experience with her and the rest of the staff. My 5 year old English Bulldog, Dozer, was diagnosed with Lymphoma on April …

Mary Dawn Krege

11 years ago

My experiences with Dr. Julie Towle have always been amazing. She truly loves animals. You can tell by her commitment to whole wellness training and holistic certifications that she will use traditional medicine or alternative meds and treatments to help your pet. I am so glad I found Dr. Julie!

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Pet Pals Holistic Veterinary, Indiana, Indianapolis

8503 Westfield Blvd

Business Hours

Monday

7 AM - 6 PM

Tuesday

7 AM - 6 PM

Wednesday

7 AM - 6 PM

Thursday

7 AM - 6 PM

Friday

7 AM - 6 PM

Saturday

8 AM - 12 PM

Sunday

Closed

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