28 reviews
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Red
3 years ago
I've only been once, I admit, but I was FLOORED by the service I received! As a new patient I was able to get an appointment the same week I called. The vet tech was super sweet and personable (Caitlyn I think?) and I could tell immediately that these are people who truly do love animals. I wish I could have gone in with my kitty, as he gets very anxious away from home, but they have good covid protocols and I never felt uncomfortable with leaving my cat with them while I waited in the car. Staff and vet were very knowledgeable. The vet gave very personalized attention- she answered all my questions, suggested a new brush that would be better for his coat type and skin, and listened to all of my concerns. When the receptionist/vet tech brought my cat back out, she was showering him in compliments about what a good, sweet, beautiful cat he was. My cat also seemed a lot less distraught on the way home/once home than he normally does, too. (He used to run as soon as he was home and hide in a closet all night after a vet visit, but this time he only half-hid in one of his cat towers while he cleaned all the vet smell off of him, lol.) I just brought my cat in for his annual visit, so I can't speak to any of their specialized services, but the visit was only $5 more than the old place I went to but that includes a claw trim AND a 3 year rabies booster instead of a 1 year! Between the value for the price and the amazing staff, this will be the only place I bring my pets as long as I live anywhere near the area.
Summer Pelfrey
4 years ago
The young lady who answers the phone Katlyn i do believe is very rude. They charged me a week before i even had an appointment. Everytime i asked her a question she was rude and very short with me! Then on the day of my appointment i arrived 10 minutes early and she said i would have to wait. Grant it there were no other customers waiting with dogs at all! She made me wait in my car for 30 minutes then calls and tells me i need to have my 3 lb dog in a crate or on a leash. My little dog is 10 years old and has never been crated or leashed! it freaks her out! She could have told me this when i made the appointment! And i am sure nothing will be done about her great customer service!!! I just fnd the girl who answers the phone to be very rude and not friendly at all! I will never take my animals here! If she is this rude to me then how would she treat my animals?
Laura Ryan
4 years ago
Edgewood Animal Clinic us AWESOME! They are always friendly, have great availability for appointments, and they care for our dogs as if they were their own. We love Edgewood Animal Clinic!
Gina Stephenson
4 years ago
The doctor is very caring and super thorough.
Al Undy
4 years ago
Been with them for a long time. Depending on who answers my call , they know me by my voice, and if not, by my pets name. Great place, caring staff. They always remember your pet and thier basic history, even without the chart. Highly recommend!
Dustin Stumbo
5 years ago
This was my first visit to this location. The staff went far above and beyond my expectations. The vet tech and the veterinarian were both super nice and very professional. You can certainly tell that the staff are passionate and extremely knowledgeable. Not to mention I have a very large dog that they handled very well. I highly recommend this buisness.
Sandra Millward
5 years ago
Dr. Becky Golatzki is an awesome vet. She is the only vet in the practice so she gets to know your pet and takes great care of them. Her assistants step so friendly and helpful.
Dogs Come First
5 years ago
Top notch care, clean, full service
Emily Ornella
5 years ago
Dr. Becky and Amy are amazing! Been taking our pets here for over 15 years.
Kristen Morris
5 years ago
This is an awesome place to take your fur babies! Everyone on the staff was not only super nice to Binxie but to the humans too! Very knowledgeable staff and super helpful. I couldn't have asked for a better experience. They truly care about the animals and their well being. Excellent care!
Maureen
5 years ago
Thoughtful and thorough! I highly recommend!
Sally Grazier
5 years ago
Dr. Becky and her staff are the best! They love our animals and the care they provide is next to none! I cannot say enough good things about this team.
Carl Gamble
6 years ago
Becky is the best vet I've dealt with over the the many years I've had pets . I highly recommend Edgewood Animal Clinic .
Victor Goetz
6 years ago
Seams like great vets. They have a meny vets with various specialties. They don't take appointments this causes long wating times. You may leave and keep your place in line by text.
UK#1 KYKID
6 years ago
This is a great place to take your pet, very professional and very friendly, and they have pop and. coffee????
Mary Layman
6 years ago
Very gentle n loving people Who actually care about the animals they take care of. My lil dog was handled with love. I couldn't ask for more.
laura washington
6 years ago
Love the service. They helped me a lot.
Jeffery Wright
6 years ago
Treated my pet poorly , will not return
Janna Cassidy
7 years ago
Best vet ever. She is great with our dog. She is very patient & heplpful as well.
Branden Imhoff
9 years ago
Just got home from my dog, June's nail appt. 2 women walk into the room. One grabs June's head and neck with both hands, and holds June firmly against her chest. The "doctor" begins to grab June's paws with white knuckles and clip her nails. 3-4 yelps later I notice blood from one of June's nails. Then another nail. Then another. Her blood dripped all over the bench that she was laying on, and the "doctor" used a paper towel and a q-tip to wipe it up from the bench and her nails. She then finished June's nails, and then applied medicine to her nails. They left the room, and I grabbed the bloody towel from the garbage can, and walked out with June, without paying. This was the second of two times we have went to EAC. The first time, June yelped and cried, but no blood. I will not be back, obviously. Would you pay someone to cut your kids hair, if during the haircut and after, your kid was BLEEDING? I know about quicks. I know about dogs. A VET should be perfectly capable of cutting nails without pain or BLEEDING. Then you expect me to PAY for your "service."
Natalie Carran
9 years ago
The staff here is AMAZING. They helped us first treat, and later put to eternal sleep, our elderly dog. They are incredibly loving and respectful of the animals and their owners. You can tell that everything they do is for the animals, and that it's not just business. The atmosphere is intimate and clean, it's very easy to get an appointment, and there are no long wait times. Hands down the best vet we've ever been to.
Kelsey Phillips
10 years ago
This is the best vet around. The office is small but cozy and the staff is friendly. I really like how there is only 1 Vet and 2 assistants that way you really get to know them. The vet really seems to care. I brought both of my dogs in there for all their needs.
Kathryn Whittington
12 years ago
I was blown away by the wonderful customer service and gentle care of this vet and her whole office! Took two cats in for shots and a check up and they were calm and comfortable--not like they have been at any other vets! She even picked up on things that saved me money that other vets had wanted to do . I found her charges more than reasonable and her care is so good that I am a customer for life!
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