42 reviews
All reviews (42)
Yelp (3)
Google (39)
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Arthur Hutchason
2 years ago
The staff were all very caring and nice. They went above and beyond for Wilbur and me. I still have to put his fur clipping in the shadow box I got for him but I’m loving how everything looks. Very professional. Thank you Heartland team
Mary Goldsmith
2 years ago
They were so kind and caring with my pet after her death. They helped me to feel better about her passing. I would recommend them in this type of situation.
Maggie Allmon
2 years ago
Very friendly, respectful and efficient. They did not attempt to push any products on you. I had to ask about the urn, they did not assume I wanted one. They called us a few days later to pick up our pet's remains. We received a certificate and a bit of her hair as well. We appreciated that. Thank you for taking care of her
Ashley Hawkins
2 years ago
My pet passed away on Thanksgiving. I called Heartland Pet Cremation just to see the process on the holiday. They answered the phone and walked me through everything I needed to do and know. They made the process so easy during this difficult time. All the products received were great!
Amanda Palmer
2 years ago
Would highly recommend their service, sympathetic employees. Our 9yr 9mo English Bulldog passed suddenly on Friday night and they answered the phone after hours and met us there to take care of him. Great people.
Darlene Gross
2 years ago
They were very compassionate and did a great job. I have used them more than one time. This time they came within an hour after I called them and they handled my pet as if it was their own. I would highly recommend them to anyone.
David H
2 years ago
My family and I are glad we chose Heartland Pet Cremation. They help you honor your lost companion in an everlasting way. The staff was very kind, sympathetic, and understanding. You can trust them to handle your furry friend with respect and dignity. My family and I thought of our dog as another family member so knowing how they honor and treat your lost buddy is helping all of us make it through the grieving process. Thank you Heartland for helping to ease the pain of our loss!
Don Schempf
2 years ago
They met me after hour to allow me to drop of our Izzy girl. Done a fantastic job. Thank you!
melissa caldwell
2 years ago
They were awesome. my baby scrappy passed away before I went to work. They were kind enough to come back after they closed so I could bring my baby to them after I got off work. So I could say good by to my scrappy one last time. It was a Friday. My only days off is Sunday and Monday. They got my scrappy done first thing Monday so I would be able to be there to pick him back up. They are so nice and sincerely caring. I got a nice box I can in grave my scrappy name on it. I got a clay paw print and a condolence card with another one of my babies paw prints. They saved some of my babies fur for me also. They also took care of my grandma's dog. That's how I found out about them. Thank u for taking such kind care of my baby. I would recommend them to anyone who has a fur baby family member they would like to have for ever with them.
Patty Jones
2 years ago
If 10 stars could be given I would definitely give them. From the moment I walked into the door we were treated with such care. I was heartbroken that I had lost Chanel, but even in her death they treated her and I with such compassion and empathy. From picking the urns to giving you a moment with her before she left, it was all so sweet and caring. The next day she was finished and I missed the call to pick her up and was just sick when I figured it out. It was a Friday and I wouldn’t be able to get her till Monday. I had so much guilt and was totally upset at myself for missing the call but my daughter contacted the owner that night and I couldn’t believe it, Mr. Nichols took the time out of his day off and a family event to hand deliver Chanel to me! Words cannot express the gratitude that I have for him. Thank you so must Kyle Nichols and Heartland Pet Cremation for all that you did for Chanel and my family through this very tough time. I honestly just don’t have the right words to express my deepest appreciation for you all. God bless you and your business.
tater snaggles
2 years ago
They are always so loving and caring with your pets I will never use anyone else for my babies
William Shields
3 years ago
I’ve used Heartland Pet Cremation for two of my pets. They are very professional, caring and honest. Those are qualities you need when trusting someone to care for special members of your family with the type services Heartland provides
Kylie Atwood
3 years ago
We love Heartland Pet Cremation-Elizabethtown! They are all amazing there!!
Daniela Moncada Hughes
3 years ago
When you lose your pet it is like losing part of your family, so I recommend their service because they are professionals and take care of all the details. excellent service 100% recommended!!!!
A S
3 years ago
So thankful for Heartland and how extremely caring and compassionate they are. They definitely make a very difficult and heartbreaking time a little easier.
Amanda Kester
3 years ago
It’s never easy losing a pet, Heartland was compassionate and caring and they were sure to be respectful of our wishes during this difficult time.
Corey Salsman
3 years ago
We lost our beloved dog maximus a few months ago. The folks at heartland pet cremation took the greatest care of us during such a hard time. My kids were devastated, but having him cremated and spreading his ashes at his favorite place to play at our farm brought us all peace. Great people, and great service. 5 out of 5 for sure!!
Daniel Bowen
3 years ago
Very helpful and compassionate employees to guide us through a difficult time, and they treated us like family every step of the way.
Nicole Reynolds
3 years ago
If you need a place to take your best friend once they’ve lived out their best days with you, this is the place to go to. ❤️????????????????????
Sally Holmes
3 years ago
Losing a pet is never easy. Heartland Pet Cremation understands this from personal experiences. Their out-of-this world concern and care will not disappoint. Your pet and those left to grieve deserve the very best.
Sarah Nichols
3 years ago
The most genuine team helping out in the hardest of times. They go above and beyond to provide the best experience!
Jamie Olvera
3 years ago
We were so lucky to have this family in our lives during such a hard time …. caring and warm … they eased us into saying goodbye to our family pet. We are forever grateful for their generosity and kindness. God bless.
john olvera
3 years ago
My wife and I are beyond wowed by their kindness during our struggle. Forever grateful!
J E
3 years ago
We lost our beloved Fluffy on Thursday and reached out to Heartland Pet Cremation to help us through our process. Still grieving when we arrived, we were treated with great dignity and respect. Pete and Kelly were so kind and compassionate, understanding that Fluffy was a member of our family. Besides being reasonably priced for basic cremation services, they include an urn and vestiges to help keep the memory of our Fluffy alive in our hearts. Also reasonably priced, we chose to have a unique urn and necklaces, available in something suitable for both male and female human companions. Because everything was handled locally, Fluffy’s urn was ready for pickup just over 24 hours later. That quick turn-around helps with the grieving process. Unfortunately, we know we have another visit to Heartland approaching faster than our hearts can bear. But, we take comfort in knowing that we have a place we can trust to help us cope with the grief we will experience once again.
Alexis Grant
3 years ago
Absolutely amazing people and service, Thankyou so much for taking such good care of our fur baby and allowing us to have her forever, such a good company. I can’t thank them enough.
Karie Frederick
3 years ago
I am so blessed Heartland Pet Cremation exist. I can not even begin to describe my thankfulness for them and the care they showed. My husband was not for cremation at all but he knew it meant a lot to me. When the time came he agreed we could take this route. Afterwards, he was blown away with the care and process of our beloved dog whom we consider part of our family. Pete and Kelly were very sincere and genuine to our pain and loss. We dropped our boy off on a Saturday morning and had him back home by Monday afternoon in a beautiful urn and my babies paw print on a ceramic heart along with clippings of his hair and a meaningful card from Pete and Kelly. Thank you both so much for who you are and what you do. Pets are family too and the grief is just as deep. You guys are top notch!
Henry Williams
4 years ago
Thanks for the care of my fur baby at this hard time ya'll do a great job !!!!
Kayte Clater
4 years ago
Very Considerate, Compassionate Service ! I Would Highly Recommend, for Anyone in Need Of ! Pete and Kelly are Friendly and Very Helpful ! Five Star Service, Indeed ! Kayte Clater
Kim Miller
4 years ago
From the moment I called and heard the gentleman's voice, I knew this was the place for our Beloved baby Mossberg. They treated him with such dignity, respect and compassion. I would highly recommend their services when you have to say goodbye to your fur baby.
Sarah Windmuller
5 years ago
I highly recommend this business. My cat passed away on a Sunday, and one of the owners was kind enough to meet me, even though they were not open that day. Losing a pet is already a painful, and the owner showed me and my dad so much kindness. He explained the process, ensuring the care they would give my Riley. Pete and Kelly are such kind people. The clay paw print and bit of fur they took and bagged mean the world to me. And their prices for everything they do are very very fair.
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Business Hours
Monday
9 AM - 4 PM
Tuesday
9 AM - 4 PM
Wednesday
9 AM - 4 PM
Thursday
9 AM - 4 PM
Friday
9 AM - 4 PM
Saturday
Closed
Sunday
Closed
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