WüF Pet Spa Cincinnati, Indiana

71 reviews

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Reviews: WüF Pet Spa (Cincinnati)

All reviews (71)

Yelp (11)

Google (60)

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Eddie

2 years ago

Major loves his groomer. He's extremely large and sheds an extra dog.

Megan Payne

2 years ago

Just got a groom for my Golden Retriever, Ozzy, the team was responsive and quick to get us scheduled. They listened to my requests and Ozzy was nothing but smiles when I picked him up. He smells so good! 10 out of 10 will recommend Wuf to everyone!

Brittany Ziegler

2 years ago

I never thought my dog would enjoy going to the groomer but he does at Wuf! Maddie treats my dog like he’s her own and he always comes out looking amazing. They’re always friendly and accommodate my crazy schedule. Myself, and my pug, are so grateful that we found Wuf!

kruti patel

2 years ago

Will never be back here. They never pick up their calls. They are extremely rude over email, no phone communication is possible. I was late to the appointment and I apologized, notified them however they were very disrespectful upon my arrival. I was charged a fee and will not reschedule! If the dog was large and not groomed then you should have not accepted an appointment for 2 hours. I was told I have until 2:30 to show up on the text and I was there at 2:35. Life happens. A polite way of saying please re schedule would be just fine. Saying that the groomer was sitting there getting unpaid because I am late. Not a good way to run a business. I am surprised you are still a functional pet service! Very poor customer service.

Fiona Wasson

3 years ago

Just finished getting Indi groomed for the first time. We did a puppy introductory groom (min $90). I have to say, she smells great and is soft, but I still can't believe the price. When booked I asked for a ball park and its more than most places but they had availability within 2 weeks. They call it luxury, but if its luxury I shouldn't be rushed to get there in 15 minutes or have an added $15 charge of their perspective of late. I stayed in the area because of this. Also when asked about hypoallergenic shampoo there wasn't a mention of an upcharge ($10, which means they use a whole bottle?). The area makes it expensive, and by area I mean 6 block radius for Findlay Mkt and OTR. Parking was fine midday, but if you're late initially- guess what- you'll probably get a charge. The people were really nice, quite chatty in a good way, and attentative to my pups needs. I brought my own treats so she wouldn't have anything new. They didn't have suggestions on skin irritation though, so go over to Pet Wants in Findlay as they are amazing! Okay experience at Wuf. Read the reviews. 3.5 ☆ PS. They take pictures of your dogs without asking. There was a costume jewelry necklace on my dog when I walked in. Just kinda odd but ok.

Steve Hill

3 years ago

This is an amazing place to come get your pup cleaned up! Or even a whole spa day and hair cut! Located right across from findlay market it's right near all kinds of fun attractions and you can get some shopping done!

Shelby Carney

3 years ago

We love taking both of our dogs here and they love it too! One of our dogs is an elderly Cavalier King Charles Spaniel and they always accommodate him and take extra care. He tends to get extremely warm so they give him the cutest puppy cut that makes him look 5 years younger! Our other 10 year old Beagle mix is very sensitive but loving and they take great care of him in trimming his nails and the deshedding bath. They both look so happy afterward and want to play for the rest of the day. We also love that they are extremely responsible in these COVID times, always doing what's best for their customers and the dogs, especially being a small business. We are recurring and loyal customers for a reason - Jessie, Trina and Maddie are amazing! We love you Wüf!

Rebecca Strieby (Blue Butterfly Illus.)

3 years ago

I can't recommend Wüf Pet Spa enough to people. They have groomed both of my Borzoi to perfection every time, and it's always an absolute pleasure to work with them!

Miranda Carney

3 years ago

This is one of the best and most knowledgeable groomers you will find. The staff is extremely kind and passionate, and they always take amazing care of our senior dogs Chollie (Cavalier King Charles Spaniel) and Elf (Beagle mix). I love how educated they are about grooming different dog breeds and best practices.

Lauren Dennehy

3 years ago

Absolutely give this place your business! You will not be disappointed!

John Whitaker

3 years ago

What an awesome place! Employees that truly love what they do and the treat my dog great. I don't know what they do but Sam still smells great a week after his visit. Hope to see you open again soon. I guess Sam will get a bath outside with the hose for a while. The most important thing is the health of everyone that works there and their families.

Igal I

3 years ago

I found the response of the owner to my wife’s review just maddening. I can't just sit and watch this. This company has 60 reviews, yet in the last hour suddenly has several 5-star reviews? We are one of those clients you refer that have standing appointments. Anyone you have to cancel due to covid infections should result in a SHIFT of all other appts.  All clients should be pushed out by two weeks – but I guess that is too much work for this business. We were basically told, “you appointment is cancelled, and we are booked through the end of the Fall, so good luck.” Whether it’s covid, or any other reason for which you cancel an appointment, it becomes your responsibility to find a way to contend your client, and reschedule with them. At this point, we are very happy to take our business elsewhere. Between the text messages, the response on here to my wife and the sudden increase in 5-star reviews in order to prove an honest client “wrong” is so embarrassingly unprofessional.

Haley Hoff

3 years ago

hands down the best groomer i’ve taken my dog to. they have always provided quality service, while keeping my dog very safe and putting her first. I would trust them with anything related to my pup. Luna used to be scared to go to the groomer, but she loves going to go see jessie! very professional, and communicates very well with all clients.

Erica

3 years ago

I have been bringing my bernedoodle here for about a year, and our experience has been great. The staff is professional, friendly, and my dog ALWAYS leaves looking super cute and in a good mood. My favorite thing about Wuf is that they are excellent at grooming your pet exactly as you describe when dropping off. I highly recommend using them for your pet grooming needs.

Emily Kenney

3 years ago

Carmen LOVES Wuf!!! Their team is professional, very skilled, and Jessie has been so helpful to me with the million+ questions I've asked her about brushes, shampoos, etc to maintain my pup's coat at home as well!

Em

3 years ago

I’ve been bringing my bernedoodle here for almost a year now and he always comes back looking AMAZING and tuckered out! He’s a somewhat sensitive guy and can be timid at times, and He absolutely adores Jessie! Everyone here has calm energy and they don’t use crates so it stays stress free for the dogs! Oh and they also groom cats :) if you can get in here, do it! You and your dog will both love it!

Christy Walker

3 years ago

Jessie and her team are PHENOMENAL! We’ve had our three dogs (2 shepherd mixes and a Great Pyrenees) groomed with them multiple times…even including a colored tail on our Great Pyrenees a few times. The team members are compassionate, extremely skilled and build relationships with each dog. I also like that they pay close attention to our dogs and if they notice anything peculiar on the dog (hot spot, etc) they let you know.

Andy Brownfield

3 years ago

We have been taking both of our dogs to Wuf since they opened, and I can't imagine going anywhere else. They are friendly, professional and helpful and our dogs love them. Wuf is responsive about making appointments and very prompt with their timing.

amy reiber

3 years ago

I have been taking my pup Alfie here since they have opened. He is so comfortable with Johnny and Jess. it makes me so happy knowing how well they taker care of all the dogs and how professional and reliable they are! Running a small business during Covid must be hard but they are trying their hardest to make sure everyone is happy, even when they have to reschedule clients because their staff has Covid. I will forever bring my business and my dog to them!

Abby Muench

3 years ago

I would highly recommend Wuf spa to anybody I know! All the correspondence has been thorough and quick, they have remained very professional with me during the whole process of booking and through the appointment. I even appreciate that they send texts for my appointments. It helps me keep my appointments in check and I can quickly correspond with the spa rather than checking my emails (or forgetting to check my emails) thank you for being awesome wuf spa, keep on keeping on!

True Magic

3 years ago

As a fellow dog groomer that is not affiliated with this salon, nor have I ever worked there, I am encouraged by the professionalism of the owners responses to negative reviews. Particularly the one below about Covid. Wufs response was professional and direct and they made the best decision on what they had to work with. Please be kind. This, I'm 100% sure, was not an easy situation and I wish them well and fast healing with they're recovery from this brutal disease. I have also had to reschedule dogs due to covid while being booked for weeks and months on end, and although it is extremely inconveniencing, to customers and to me, we do wrack our brains trying to figure the best options for rescheduling, and it's not always ideal. It is impossible to push back every customer for the rest of the year for just two weeks of being down. And how much I hate that it was a route that I have had to make myself, I am fortunate that I have the most understanding clientele. Sadly, not all people are compassionate and understanding. And I'll just leave it that.

H Shenk

3 years ago

Wuf pet spa does a wonderful job with our senior bichon frise. They take great care, treat her well and do a meticulous job!

Rob Franks

3 years ago

Great work, solid communication. Maddie did a great job with my big guy. Best groom he has had. The 15 minute pickup is a bit stressful, wish we had a 30 minute warning.

Samantha Johnson

3 years ago

My dog has been getting groomed at Wuf Pet Spa for almost a year. He’s a shih tzu so he has long fur but I like to keep him short and Jessie does an amazing job. She’s so sweet and professional! I recommend Wuf Pet Spa to anyone who’s looking for a quality groomer for their pets!

Shoffstall Linsay

3 years ago

Amazing staff , and completly happy!! Both my boys will be going back!!

Dana Hill

3 years ago

Great pet salon, and my dog came back freshly bathed and brushed. Very happy to report that my overly-furry husky is no longer shedding, thanks to Wuf. I'm grateful for their patience as I was running slightly late this morning and made it just in time for my appointment (they are strict about their appointment times and if you do not get there within 15 minutes of your appt. time you will have to reschedule). They are great at what they do, I highly recommend them Located just steps from Findlay Market, there is plenty to do while you wait: restaurants, shopping, parks, and more. Parking available on the street or in nearby lots for a small fee. Call ahead or message them to make an appointment, they are popular and book out.

Alexandra Rohrig

3 years ago

I’ve been taking my furbaby to Jessie and Johnny since they opened. They are the only place in Cincinnati that treat you and your four legged family member as family. We love the Wuf!

Ally Raters

3 years ago

We love Wuf! Our dog, Louie, is a bernedoodle and has been going to see Jonny since he was about 6 months old! Louie is always happy to walk in and we know Jonny treats him well. We get so many compliments on Louie’s hair especially after a fresh groom. We get his teeth cleaned and ears plucked while he’s there which are great add-ons Wuf offers! We love the service at Wuf and are so thankful for them keeping our pup happy and looking great! We highly recommend them to everyone and tell all the dog parents we know to take their dogs to Wuf too.

Katie McClure

3 years ago

We love taking our mini labradoodle to Wuf! The staff are super friendly, knowledgeable, and gave clear guidelines on their policies especially throughout Covid. Our dog Jude always leaves Wuf with a big smile on his face!

Melissa

3 years ago

So after 3 groomers I finally found my groomer to trim and style my doodle who is 2 and half the way i want Miles groomed. Ive been going to Wuf Pet for year and half. I have been looking for a groomer that knows how to trim a doodle and they definitely know how to trim my doodle. Highly recommend Wuf Pet Spa. Your fur baby will be in great hands. I see Dasha and she is great with Miles.

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WüF Pet Spa, Indiana, Cincinnati

1812 Race St

Business Hours

Monday

8 AM - 4 PM

Tuesday

8 AM - 4 PM

Wednesday

8 AM - 4 PM

Thursday

8 AM - 4 PM

Friday

8 AM - 4 PM

Saturday

Closed

Sunday

Closed

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