Western Hills Animal Hospital Cincinnati, Indiana

I have been taking my pets to Western Hills Animal Hospital for a decade now. The staff is always kind, considerate, responsive and knowledgeable. Even though I doubt I will ever be a “West Sider” again, I still make the drive to ensure my pets receive the BEST care. And this location never lets me down!

Very friendly staff. Didn't take long, they took really good care of my baby.

We have all experienced some form of change in our lives do to the pandemic, one of mine was dealing with a Vet. that couldn't see my dog for six months. So, when I found out, Western Hills Animal hospital was accepting new patients I was just elated. My dog is twelve and needs special food, skin products, ears checked, and shots as needed. He really liked this doctor and the staff, everyone was very respectful and loving toward my pet.

Very nice people treated our Bruno with so much respect

Dr. Brenneman knows his stuff, he is so knowledgeable and I feel so welcomed with my puppy Shadow. Every visit is in and out, never a wait. Every person I have come into contact with has left a positive impression. The receptionists are always so sweet, the vet techs show true love and care for animals, and Dr. Brenneman makes me feel like my german shepherd is in good hands. As a new resident of Delhi, I am extremely satisfied with this office and couldn't imagine going anywhere else!

Couldn't be happier. I have a large dog and they were experts at how to handle him. When every other vet said they were too busy, they were able to book me within days. Very friendly and very helpful. Thanks guys! Duke says thanks.

Dr. Brennan and his staff rock! I have two dogs one very sweet and one a little difficult, they always treat and care for BOTH of them with ease. Recently my difficult dog had a pretty bad injury, they were able to make time for her the day I called and she was back to her normal self 48hrs later. I cannot thank them enough!!!!!

Staff is nice, facility is clean. Good place to take my cat for veterinary needs.

All I can say is you get what you pay for. The staff and Dr brenneman are beyond exceptional and compassionate of your pet and their well-being. I would highly recommend them to anyone who wants top care for their furry friend.

Great atmosphere and very caring Vets & technicians

Excellent care and staff! Both us and our puppy love Dr. B and staff!

Doc and the girls always do an excellent job taking care of our fur baby. They’re friendly, professional and very thorough in their care and with their explanation of what they’re doing and why. Highly recommend.

Very nice staff and easy in and out for my appointment. Excellent place for your pets! ^^

Very courteous and professional. They had an emergency situation that bumped back my appointment by a few minutes but they apologized profusely and did an excellent job getting to me as quick as the could. Good people doing a good job

I’ve recently moved to Cincinnati & have three dogs. My oldest, Sammy is 13. He was diagnosed with a brain tumor over a year ago and was given 3 months to live. Defeating all odds he’s done wonderfully until recently. He stopped eating on his own over a month ago & just the past couple of days stopped drinking without assistance as well. This vet is less than a mile from where I live so I called for a euthanasia consultation. I was told it would be $170, which doesn’t seem unreasonable. When we went for the appointment, the receptionist was very nice. The vet tech, however, was the opposite. She brought me a paper and asked me to sign giving her the “ok to put him down” I explained I wouldn’t do that until we were first seen by the veterinarian. She scoffed and stated “that’s how the appointment was set up- not as a vet visit & he would need blood work, etc” I asked why they would consider euthanasia without prior authorization by the vet and WHAT services was I being charged $170 for if the vet hadn’t even planned to examine him?????? I told her NO THANK YOU- I’LL TAKE SAMMY TO HIS VET- which is now out of town. She had zero empathy! None! When you work in a healthcare environment EMPATHY should be a founding principle! My “dog” is not just a “pet”! He is LOVED! He is not a number! He is not dispensable! I WOULD’NT SUGGEST ANYONE TAKE THEIR ANIMALS TO THIS ESTABLISHMENT!!! If I could give them 0 stars, I WOULD.

Used to dealing with a small town farm vet, so moving to Cincinnati and finding Dr B was a God-send. To the point, readily available, and offers compassionate care to our two Great Pyrenees and is small enough to remember everything about each of them. Highly recommend.

Been taking out pets here for years. Friendly, knowledgeable staff treat our pets like their own.

Used site to make appt for evening, wasn't contacted at all until next day. Took my business to Oak Hills, and wasn't disappointed in the slightest.

My goldendoodle had a sore on the side of his muzzle. Dr Brenneman was able to clip and clean the site to determine that that it was a benign tumor and cryogenically removed it all-in-one office visit. Throughout the process they were very upfront to answer my questions about the cost so I was able to make an informed decision and there were no surprises when it was time to leave. They even scheduled a no-cost follow up appointment to make sure that the site is healing the way it's supposed to. I couldn't ask for a better experience.

When our cat died, they sent us a card. How wonderful!

Set up an appointment. My dogs front leg was hurt. Took him in. Said it could be his elbow, needs X-ray. Can’t do X-ray today. 88.00 please. Did not offer pain or anti-inflammatory meds. (Would happily pay for medication and a real office visit over 10 minutes with no information) NOTHING. . “Drop him off in the morning” Took my dog to Wilder Kentucky animal hospital. (Same day) They put him under, took X-ray, and got him the medicine he needed. Pain med injection given as well. My dog is sleeping now without pain. That’s all I wanted. Wasted my time and money here. Could have handled this a lot better. Money wasn’t an issue, the issue was lack of care for my dog that was clearly in pain. Luckily I found a place the same day to help him. All you people had to do was offer medicine for my hurt animal.

They were not honest with me. They could have called and told me the correct quote. They had an entire week to do so. I wasted $50 on a consultation appointment just to turn around and pay another vet for another consultation appointment.

Western Hills Animal Hospital has taken care of our 14 year old Dachshund Trey since he was puppy - there is no doubt in our mind the main reason Trey has been so healthy is the care and love he gets from Dr. Brenneman and the whole staff. - We would highly recommend them for any pet - They really care - and it shows every time you stop in for a check up - shots or a serious problem -- they are the best

They treated my baby girl so good. They found out right away what was wrong with her. We are treating it & as of right now she is doing great!!! Thank you so much from the bottom of our hearts Traci & a seizure free Snuggles!!!

Awesome place with an awesome staff. So pleased with the service received. I would absolutely recommend.

Just the BEST ~ good & so caring ❣ Love the staff ????

Thank you for your Love an compassion during all the care we received for Lily. I know she’s in a better place that’s next to Heaven called Rainbow Bridge.????

These pet care givers really care about their patients and the owners. Such a kind group of professionals who know their business and help animals and give emotional support to the owners.

Love the people here!!! They genuinely care about your pet, and are just overall extremely knowledgeable and experienced in what they do. Your in safe hands here!

Worst experience I've ever had at an animal health establishment. Not a single employee has a passion for animals or even human beings for that matter. Contact me if you want more info. Please save your time and money and choose another place. All good reviews are by former employees or family/friends