370 reviews
All reviews (370)
Yelp (44)
Google (326)
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David Buss
2 years ago
Great staff, super helpful and friendly.
Ryan Johnson
2 years ago
Nice staff and very good selection.
Ralgh Januszewski
2 years ago
My dogs said woof !
Amy Kancler
2 years ago
Always on time and my dog recognizes the truck! Always a head pat for him from the wonderful driver!
Ben Aragon
2 years ago
Best overall services and self wash around. Highly recommend it. Get your wash and nail trim cards!
Matt Hovey
2 years ago
Reasonably priced pet stuff. The best thing though is the do it yourself dog wash.
Rose K
2 years ago
We love our groomer Jackie. She is so wonderful with our dog Winnie, we wouldn’t go to anyone else!!!
Audre Rathburn
2 years ago
Didn't have large rats to feed to snake.
Marc Rissmann
2 years ago
There's always a friendly staff present. Store is very clean and maintained which is great if you're planning on bringing your dog in. Would recommend to anybody and everybody.
Megan McNeal
2 years ago
Staff is always so friendly at this location
Laura
2 years ago
Great place to wash your dogs, its $10 per dog DIY.
Cathy Jurewicz
2 years ago
Employees were very friendly and helpful. We found several chews for our dogs that we couldn't find other places.
Bhaumik Thakkar
2 years ago
We had our puppy groomed at this location, we got home and our puppy was feeling very uncomfortable and was scratching a lot, and was in tears many a times . so we decided to take him to the doctors office next day And there we found out that the groomer was very rough on his sensitive areas while grooming and had cut his skin on multiple body parts. This is not acceptable at all, we know dogs can’t explain things but he’s my family.
Josh Stephens
3 years ago
Live right by here, super positive staff.
Rosa Perrino
3 years ago
Very friendly & kind staff ???????????? !!
Kate Gassner
3 years ago
They always have the food in stock that we need
Kiley Algya
3 years ago
I absolutely love the Self Dog Wash! I take my dog to the dog park (many ponds and opportunities to roll in the dirt) every weekend and this self dog wash is a relief. Ideally I just want a place to rinse and dry my dog off after his adventure and this is exactly what I get at Pet Supplies Plus. The bath card is also great. 5 baths for $25.00! There are 6 baths total (4 for medium and large, and 2 for small dogs) and space and equipment is always in working order. They give you towels and shampoos are provided in the tub.
kittyalienface Kittyalienface
3 years ago
Everyone at this location are always helpful, professional and pleasant. There is always some deal going on.
mohmmed Bakhrani
3 years ago
Jackie and team were extremely knowledgeable and helpful. They delivered excellent customer service and provided insight on a conflict that didn’t occur in their workplace. I took my dog to Pet Smart in Schaumburg to get groomed and that was a mistake. The people there did not wash my dog properly nor did they brush out the undercoat after the trim. My dog now is shedding like a sheep and just wasn’t properly taken care of at their facility. Jackie was able to identify the flaws and validate the incorrect information given to me from Pet Smart. She helped me with creating a plan to reduce my dogs shedding and fix the problem pet smart caused. Furthermore, not only is the staff excellent here, but are experts, offer better prices, and their customer service is above and beyond.
Maciek Gromadzki
3 years ago
Whenever different manager, always different rules and promotions, informations they share with customers are always different. Very upset and disappointed.
Maria Perez
3 years ago
Always good! You know where everything is and quick checkout ????
Ruth S
3 years ago
I needed a "cone of shame" for my dog and they had one that fit my 4 pound Maltipoo.
Kathy Bilski
3 years ago
It was my cats 6th Birthday and took her to the pet store so she could pick out a gift
Michele Sommerville
3 years ago
I love taking my puppy here for grooming. Jackie does a wonderful job! They are all very friendly and pleasant to work with. The store is always clean.
Paula Walters
3 years ago
Great store, great associates and the manager Chris is friendly and efficient! An item was missing from my online order and Chris resolved it immediately! I also like that everything in the store is made in the USA.
Susan Bitte
3 years ago
All the employees are very kind to me & my dogs.
Annete Santore
3 years ago
I was wandering around aimlessly, staff would look at me but no one asked can I help you find anything. Went to another pet store and the staff was very friendly and eager to help. I know where I'll be going. I also said thank you to the cashier and didn't even get an your welcome or anything.
Maggie Wynimko
3 years ago
Love this store. I have been ordering online lately and getting it delivered. No issues at all. Always 100% complete.
James Halm
3 years ago
Don't think I've ever walked out of this store without having found what I wanted. Always my first go-to for pet supplies, no matter how non-normal the pet is. (Turtles, snakes, ducks, cats, dogs)
Anne Psimadas
3 years ago
Great, friendly, knowledgeable staff. Very helpful.
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