White Oaks West Animal Hospital Springfield, Illinois

96 reviews

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Reviews: White Oaks West Animal Hospital (Springfield)

All reviews (96)

Yelp (9)

Google (87)

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Jim Shaner

a year ago

The staff is super nice, and very friendly to my pet. Dr. Hurst is clear and direct, and takes great care in his work. A great experience.

Karen Roger

a year ago

Dr. McLaughlin and her staff are always friendly and take their time with our pets.

Sara Howe

a year ago

I cannot say enough good things about Dr. McLaughlin. She has been our veterinarian for nearly a decade and will be until her retirement. (Which I hope is a long time away!) She is the most compassionate, caring and responsive medical professionals I know. She is thorough in her exams, communicates exactly what is needed, does not push unnecessary treatments and is so good to the animals in her care. I have counted on her to take care of so many of my pets over the years. She treats them as one of her own and her humane as family. I’m grateful for her and only wish she could be a human doctor because I’d switch to her in a second! ????

Patricia Raklovits

a year ago

Dr Hurst is terrific with our Bailey.

Deanna Rochlitz

a year ago

The Dr.'s there make you feel welcome and explain very well about your furry kids health. My fur babies love them. We do to!


a year ago

Called because my dog was getting sick and not herself. They let me drop her off and they squeezed her in Dr. Hurst’s busy schedule. From the answering of my phone call to the report of my dog they were caring, professional, and treated us like part of the family. So happy my dog goes there. Thanks to the whole team!

Laura Briggs

a year ago

We take our dog and cat here. Our dog has severe allergies and the vets and all the staff have been nothing but kind, patient, and concerned about how to help Frank. They’re always upfront about cost of visit when you’re in the room, too, and giving you options for treatment with both outcome and cost in mind. We were happy to make our new kitten a “patient” too

Linda Hurley

a year ago

Take great care of our pet.

Timothy Shay

a year ago

I have been taking my dogs to White Oaks West for 19 years. Drs. Hurst and McLaughlin have been great vets for our dogs. The staff is kind and courteous. Great job

Jackie Davis

a year ago

Dr. McLaughlin is a wonderful veterinarian. Professional, caring, thorough and sincere. Taking your pet to the vet outside of routine care can be scary and very emotional. Dr. McLaughlin listens, examines, discusses possible issues and options for evaluation and treatment all in a positive and understandable manner. Can she be my doctor too?!

Brittiany Meredith

a year ago

Dr. Hurst is the best vet! His staff is very nice and welcoming. My dog loves to see Dr. Hurst

Cindy Baker

a year ago

They really care about my pets

Diana Jarrett

a year ago

They take excellent care of our girls. They are always there when ever we have a problem. This is why after 16 years we will continue to go to White Oaks West.

Elizabeth Mitchell

a year ago

Dr McLaughlin is THE BEST!! She always takes great care of our two dogs and kitties. She is super helpful when we have questions or concerns, and it is clear she loves her job :-)

Lisa Jones

a year ago

We just switched to White Oaks West and so glad we did. Dr McLaughlin was wonderful. She was great with our fur babies taking great care and patience with them. My husband was very impressed at her thoroughness in explaining everything.

Mohammed Faizal Abdul Ali

a year ago

In and out quick. Great people. Thank you!

cameron van dorn

a year ago

Great staff, friendly , prompt , attn to detail , caring , reasonably priced Definitely recommend

Lisa Quick

a year ago

The staff is very friendly. This was Twinki’svfirst time there! She was happy!!

Becky Anderson

a year ago

Knowledge staff and doctors always helpful.

Bonnie Bambrough

2 years ago

Always has great tips in helping with healthy eating and treats. A detail wellness checkup from head to toe. A very happy atomasphere to bring pet to and get what she needs to keep her healthy. Bailey feels very comfortable when she goes for her check ups. Thanks Dr. Hurst and staff!

Emily Gerwig

2 years ago

We adore everyone at White Oaks West. They truly care about pets and have taken such wonderful care of our Archie!

Kristen Godwin

2 years ago

All the staff was very nice and answered all questions regarding my fur baby. It was very neat and clean inside and I loved they had separate entrances for cats and dogs

Teresa Branda

2 years ago

I was impressed with the staff and the Dr. was wonderful. Very personable and knowledgable. I will be going back. I have just moved to this area and he will be our vet!!

Sheryl Oliver

2 years ago

The White Oaks West Animal Hospital take great care to make Mom/Dad/Pet very comfortable. They took care of every detail and answered all questions. Of course they love their little visitors.

Greg Hurst

2 years ago

I feel the entire staff has me and my pets best interest in mind when we are there. They are thorough, competent and friendly. I am very comfortable discussing my needs and concerns.

Jarod Rodriguez

2 years ago

As a first time pet owner, the staff at WOW Animal Hospital made the process of registering my pet and setting up her first appointment much easier than I had expected. The front desk staff, nurse/technicians, and doctor were all extremely helpful, kind, and efficient during my visit there, making it an overall great experience. I will definitely recommend this location to other pet owners!

Kailey Nashland

2 years ago

Dr. McLaughlin is the best, hands down. Everyone is super informative and very professional. Wouldn’t go anywhere else.

Courtney Michele

2 years ago

I’ve been having some heath issues with one of my fur babies that my original vet couldn’t diagnosis. Dr. McLaughlin was able to diagnosis Aayla in about an hour as opposed to my previous vet who couldn’t do it in five visits. So professional and effective. After meeting her one time I can tell she cares for the animals like her own. The entire staff I’ve encountered is extremely friendly and welcoming. Would 100% recommend to anyone.

Jane Roesch

2 years ago

Dr.McLaughlin and her staff are wonderful. She has compassionately helped my previous pet across the rainbow bridge as well as welcoming new puppies into the family. She and her staff have always been very caring and professional. They respond quickly and their facility is very clean and attractive. I would highly recommend.

Marisa Vanhala

2 years ago

Highly recommend! It was my first time coming to this vet. My dog had an allergic reaction & our usual vet clinic was booked along with about 5 others I called. White oaks understood my concern & squeezed my pup in ASAP! So friendly and helpful... they have made me want to switch to make them our primary vet!

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White Oaks West Animal Hospital, Illinois, Springfield

2801 W White Oaks Dr

Business Hours


7 AM - 6 PM


7 AM - 6 PM


7 AM - 6 PM


7 AM - 6 PM


7 AM - 6 PM


8 AM - 1 PM



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