Anderson Humane South Elgin, Illinois

289 reviews

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Reviews: Anderson Humane (South Elgin)

All reviews (289)

Yelp (47)

Google (242)

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Casey Marrs

a year ago

Our adoption with Amazing Grace was quick and painless! Anderson brought two love birds together! I think my wife's a little jealous! LOL! Anyways thanks so much Anderson after suffering so many years with depression and PTSD and the nightmares I said you've saved this Marine!

Pierre Banuelos

a year ago

Easy adoption process, friendly staff.

Azucena Piedra Gonzalez

a year ago

Very kind and nice people they're the best ! Thank you and God bless you all !!!

Patrick Mooney

a year ago

Very professional staff. Nice area to view animals. Clean

Todd Ruddy

a year ago

They are real and don't harm the animals in any way, shape, or form. That's why we adopt with them and we live in Grayslake IL


a year ago

I went here just to browse what cats they had and ended up leaving with Jade. She is so sweet and cuddly. She is a great addition to the family<3

Daniel Pacholski

a year ago

Lots of cute dogs and cats awaiting new homes. Come and see!

Sign Man

a year ago

If they don't treat the animals more 'humanely' and with more compassion than the customers, STAY AWAY from this place!!!! Since there were still a few days left in my 'quarantine', I was unable to go there in person to pick up a new pet that was to be a gift and they REFUSE to 'hold' a pet, even if you pay in full ahead of time and even if it's only for a few days!!! They don't care about YOU or your circumstances------quick sales are the only thing they care about. Not customer-friendly at all. Would not recommend this place to anyone!!!

Valerie R.

a year ago

We adopted our first female puppy from Anderson in 2002 - she was an absolute gift. We loved her so much and she gave us a much better quality of life. We always look back on Anderson as a great boost to us…when she passed we brought all of her food, some cleaning supplies and paper towels to the shelter as a way to remember her live and her greatness and pay it forward. We are moving out of state but will drop by another donation in Daisy’s honor soon.

Robin Stecca

a year ago

Friendly, knowledgeable staff who answered all of our questions and helped us adopt a very friendly cat

Patricia Du Charme

a year ago

A truly dedicated group of animal lovers.

James Edwards

a year ago

Great customer service really helped out a lot!! Answered any Questions we had Awesome Job!! Very friendly courteous and kind and very helpful and professional too!!


a year ago

Such a great place! In and out with a brand new addition to our family!! They even offer a free 1st veteran visit along with a month of vet insurance ???? Highly recommended anyone go check them out if interested in adopting a new family member!!!

Drew Olsen

a year ago

Friendly, professional, helpful thru the process. I was not aware that we would be meeting with the foster family. That really help get a feel for the pet prior to adopting.

Bryan Melchert

a year ago

Best adoption service you can imagine. They have a pro facility run very well and you can tell they care for the animals under their wing. When you get there, they are busy but they take time out to answer questions and try to find a good match for your family. Try to book an appointment if possible so they can plan for your visit... My wife and I adopted a retriever-mix and it was super affordable with shots and spaying included. The retriever is basically already trained and has been a blessing for our family. Can't recommend enough!

Cathy Byrne

a year ago

VERY disorganized when it comes to the fostering program.

Darrin T

a year ago

I cannot say enough good things about this shelter. They really care about a lot their animals as well as ours. Everyone we met here was great. They all helped us to find the perfect match for our 3yo Lab mix and us. This is a great place to find your perfect fur baby.

HDMan 1903

a year ago

They are on the top of my list to help out. They do wonderful things for our loved ones who can't care for themselves.

Anon O

a year ago

We were matched with a sweet young dog that seemed to do great during our visits. We asked to walk them on a leash outside but were denied that opportunity as they rattled off excuses as to why they couldn’t accommodate a short test walk on a leash. We should have either insisted on a supervised walk or left right then. We explained our family, lifestyle, needs, house, and goals in full detail before adoption and made sure to ask about needs, behavior, reactivity, and prey drive and were told over the hours of visits that they were no red flags. We brought our new dog home only to find that they were not nearly as child friendly as they described and they were extremely reactive and aggressive when on walks and regarding food. We saw red flags and communicated them immediately and began to worry for our child’s safety. We tried to be patient and knew he needed time for adjustment and maturity but we ultimately had to return our new pet due to them quickly becoming agitated by our neighbor’s pets and by my child who was respectful of the new dog’s space and feelings. We also didn’t want him to bond to the adults of the home for a long period of time only to leave the home and be stressed. We were more than willing to hire a trainer and accommodate the dog’s athletic and emotional needs but quickly saw that he needed a different home with a big fenced in yard with plenty of space from other animals and no small children in order to be happy and safe. We have all cried as a family and it has broken our hearts. On his return to the shelter this strong 6 MONTH OLD dog tried to attack a large pitbull which seemed to shock the staff. A volunteer almost lost control of the pitbull and this proved that we were making the right choice. They said they would reevaluate his needs and help him but I now see that NOT EVEN 24 HOURS AFTER HIS RETURN they have reposted his profile with the same description of being good on a leash and family friendly. He’s not a ”bad” dog and we miss him dearly but the actions of the shelter seem reckless. I understand that they might be overwhelmed with animals but there is NO WAY that this dog is ready to go to a family after the experiences he just had over several days. We are not naive or ignorant dog owners and have the utmost respect and compassion for animals but the shelter’s wording and decision making seems very unsafe and this could have tragic consequences if he is not placed with the right owner and given special help. Think twice before adopting here and do not trust them!!!!

Cathy DuPont

a year ago

I dropped off donations & it was easy and people were very nice. I even got to pet a few adorable pups!

Charlottte Jones

a year ago

Nice place for animals to live if they have nowhere to live

Julia Peters

a year ago

I love this place. Everyone I talk to is so kind and full of love. We were able to donate a whole bunch of animal supplies and the staff was so greatful! I hope to visit here again if I ever wish to bring a new friend into my life <3

william gladstone

a year ago

We adopted a 2 year old terrier 3 years ago love

Julie Jaworski

a year ago

I liked visiting the animals but they are way too strict in what you can do with the animals for instance they won't let you pet or see the dogs . Or let you pet the cats. It used to be where you could go in freely and see the animals.

Michelle Pena

a year ago

Extremely friendly saff I love my new dog would highly recommended.

Lee Hill

a year ago

Great place ,very friendly staff, and they make everything simple and easy. Go support and adopt.

David Magee

a year ago

Great team, knowledgeable and caring staff

Domenico Manzella

a year ago

Left with a completely broken heart and no kitten. We arrived and after sometime were shown a couple of kittens. We fell in love with one and were ready to adopt. Her name was Madeleine and she was 2 months and 19 days old. Once we made our decision, we told the staff… we were then told that because she isn’t 3 months old (11 days shy) that we would have to take two. We have a cat at home that we rescued 2 years ago as an abandoned infant, and ate not ready for three cats. We asked the staff to double check and were quickly told no again. So we left. They lost an adoption and any future referrals from us and they left me with a hole in my heart. ????❤️‍????????

Trish Koch

2 years ago

We had 8 kittens to surrender from a feral cat. They took care of us right away.

Bane Bersamina

2 years ago

Awesome. Just adopted from there

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Anderson Humane, Illinois, South Elgin

1000 S La Fox St

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